Hilton Garden Inn Des Moines/Urbandale

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Des Moines/Urbandale

Lobby
Terrace/patio
Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
8600 Northpark Dr, Johnston, IA, 50131
  • Sky Zone Indoor Trampoline Park
    6 min drive
  • Merle Hay Mall
    7 min drive
  • Texas Roadhouse
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    22 min drive

Room options

Premium Room, 2 Queen Beds (Drinks & Snacks Included)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Drinks & Snacks Included)

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Des Moines/Urbandale

Hotel in Johnston with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Hilton Garden Inn Des Moines/Urbandale offers 148 accommodations with coffee/tea makers and a hairdryer. 36-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Des Moines/Urbandale. During your stay, you'll be within walking distance of IHS-Iowa Health Systems. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • 12 minutes on foot from IHS-Iowa Health Systems and a 5-minute drive from Pioneer Hi-Bred Headquarters
  • Cats and dogs welcome for a fee
Hilton Garden Inn Des Moines/Urbandale offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hilton Garden Inn Des Moines/Urbandale also features gift shops/newsstands, a garden, and a picnic area. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant only serves breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 15 November 2024 to 15 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Lobby
  • Meeting facilities
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Des Moines Urbandale
Hilton Garden Inn Hotel Des Moines Urbandale
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale
Hilton Garden Moines Urbandale
Hilton Des Moines Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Des Moines/Urbandale Hotel Johnston

Hilton Garden Inn Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was being remodeled and the restaurant was closed. The room was nice. It was a little pricey, considering the restaurant being closed, and the lobby remodel.
Stayed 1 night in Sep 2024

10/10 Excellent

Christin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with our booking , Staff managed very well and was able to check us in within a reasonable time
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

olivia, Hobarti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed with the personal care I received. I had a mix up with the reservations. They contacted me to straighten it out. The person at the front desk was very friendly when we checked in. This is my second time staying there, and I will do it again.
Stayed 1 night in Aug 2024

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The coffee maker in the room was broken. When I called to inquire about getting a new one I was told there was nothing they could do about it.
Stayed 1 night in Aug 2024

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I am in Iowa
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to find right off the interstate, clean, friendly staff and great breakfast options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Dale

Liked: Property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Primalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was out of service. Otherwise no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff were excellent. Super comfortable bed and clean. Would stay again Oh Texas roadhouse next door < also excellent >
Stayed 1 night in Aug 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was closed. Great stay though.
Stayed 1 night in Aug 2024

10/10 Excellent

Connemara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

6/10 Okay

scot

Travelled with family
Liked: Cleanliness
Suite not worth it
I chose a 1 bedroom suite. The room was definitely not worth it. The living room was dark and unwelcoming. There was no window or rug; and only one piece of artwork on a corner wall. Definitely not a room we wanted to spend time in. The bedroom portion, down a narrow hallway, was extremely small with one tiny window that did not provide light to the living room. The “king” size bed was more like a queen. The left side of the bed didn’t have a full size nightstand; and had no plugs to charge devices. Overall, I’d never book a suite in this hotel again. I’ll be going back to The Hampton Inn across the highway… In addition the hot was out of order the entire visit; and the banquet doors were not locked at night; so anyone could have simply walked into the property.
Tiny nightstand. No storage or electricity
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel. Excellent breakfast, great staff, the room is superb. Plenty of space in the bathroom for counter toiletries. Easy parking and plenty of restaurants, and easy on off interstates.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian

Travelled with family
Liked: Amenities, property conditions & facilities
Very comfortable and clean. Quiet also.
Stayed 2 nights in Jul 2024

8/10 Good

tay

Stayed 2 nights in Jul 2024