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Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    4 min walk
  • West Glen Town Center
    4 min drive
  • UnityPoint Health - Methodist West Hospital
    6 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place West Des Moines Jordan Creek

Pool
Breakfast included
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Parking included
4.6 out of 5, Wonderful, (1000)
The price is CHF 119
for 1 night
includes taxes & fees
4 Jan - 5 Jan
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About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers 99 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel. During your stay, you're just a quick walk from Jordan Creek Town Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Jordan Creek Town Center and a 3-minute drive from Huston Cemetery
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 599 out of 846 reviews" "
Rating 8 - Good. 182 out of 846 reviews" "
Rating 6 - Okay. 34 out of 846 reviews" "
Rating 4 - Poor. 17 out of 846 reviews" "
Rating 2 - Terrible. 14 out of 846 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best sleep.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms, but the breakfast was terrible. The public bathroom was very dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
it took us forever to check in. Even with my confirmation number, they couldn’t find our reservation. Until they finally did. The room was really nice and perfect amount of space for us. But every toilet flush or shower run, it would wake us up. It was really loud.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Codi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and location
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The hotel was clean and tidy. Breakfast was decent. My biggest complaint was they ran out of clean towels before we even checked in for the night. We had a group of six and only had 3 towels. They did not have any extra towels and there were no towels in the swimming pool. People were bringing their towels down to the front desk to have them wash them overnight so they would have towels in the morning. We were only staying one night so didn’t have any towels to wash…but did not have enough for everyone in our party to shower or go to the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean, comfy beds. Pool is a bit small.
Stayed 1 night in Aug 2024

4/10 Poor

Pamela V

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled like dogs and there was dirty laundry in the bathroom when we got to our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with lots of shopping around. Ice machines down. Ran out of items for breakfast. Food wasn't the best
Stayed 2 nights in Aug 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Noaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities
Hotel stay was good except for loud fireworks going off at around 10:30pm.
Stayed 1 night in Aug 2024

10/10 Excellent

patrick or Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funeral
Over night stayed there
Stayed 1 night in Jul 2024

10/10 Excellent

Vonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing thru was convenient easy to find and staff were very welcoming.
Stayed 1 night in Jul 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness
Very nice hotel and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Danya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Breakfast was ample. Good parking. Wonderful location... there is EVERYTHING within 10 minutes drive!
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
Very nice property! The room had a nice big window which let in lots of natural light, making it feel bigger. Breakfast was average with the normal 2-3 hot items, waffle maker, and a number of cold options.
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Stayed 1 night in Jun 2024

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for 2A 1C in 2 bed.
Stayed 2 nights in Jul 2024