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My Place Hotel - Altoona/Des Moines, IA

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for My Place Hotel - Altoona/Des Moines, IA

Front of property
Premium bedding, pillow-top beds, desk, laptop workspace
Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace
Reception
Laundry room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2315 Adventureland Drive, Altoona, IA, 50009
  • Prairie Meadows Racetrack and Casino
    11 min walk
  • Outlets of Des Moines
    2 min drive
  • Iowa State Fairgrounds
    11 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (With Recliner)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed (With Recliner)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Impaired with Recliner)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Impaired with Recliner)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Hearing Impaired with Recliner)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed (Hearing Impaired with Recliner)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Roll In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed (Roll In Shower)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Hearing Impaired)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Impaired)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (with Recliner)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (with Recliner)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

My Place Hotel - Altoona/Des Moines, IA

Hotel with free parking, near Adventureland
This smoke-free hotel features a snack bar/deli, a 24-hour business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
My Place Hotel - Altoona/Des Moines, IA offers 64 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Altoona hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at My Place Hotel - Altoona/Des Moines, IA. During your stay, you'll be within walking distance of Prairie Meadows Racetrack and Casino. Enjoy features like free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • To-go breakfast served daily for a fee
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Just a 2-minute drive from Adventureland and 11 minutes from Iowa State Fairgrounds
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. The business-friendly My Place Hotel - Altoona/Des Moines, IA also features laundry facilities, dry cleaning/laundry services, and a television in common area. Self parking is free.

This 3-star Altoona hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 5:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 5:00 AM to 11:00 AM for a fee: USD 7.49 for adults and USD 7.49 for children
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (116 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7.49 for adults and from USD 7.49 for children
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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My Place Hotel - Altoona/Des Moines, IA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 731 reviews" "
Rating 8 - Good. 200 out of 731 reviews" "
Rating 6 - Okay. 50 out of 731 reviews" "
Rating 4 - Poor. 27 out of 731 reviews" "
Rating 2 - Terrible. 24 out of 731 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with family, Business traveller
I reserved the room on Expedia and paid full amount for my 2 night stay. When I checked in I was asked for a credit card and was charged again for the full 2 night stay. I didn't realize this until a got home. I called the hotel and had them email me a receipt. The amount was different than the expedia bill so I checked my credit card and found I was charged twice. I called back to have the manager call me. Other than billing problem the stay was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Business traveller
Disliked: Staff & service
Front desk was very unorganized employee that waited on me was trying to do a million things at once. Apologized to me and said I’ve been up for over 24 hours. Took 10-15 mins before he even noticed we were at the counter. The lady that was working with him later on glared at me every time I went thru the lobby.
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
We checked in and received a friendly greeting. The room was the normal size but had a full sized refrigerator with ice maker in a mini kitchen. Two burner electric stove, full size coffee pot, sink and under cabinet microwave.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Happy
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service
We stayed at My Place in Altoona, IA. The staff was very friendly and helpful. We ordered pizza to the hotel and staff offered us plates to use. The rooms were clean. We felt safe and overall it was quiet. When booking, the site said there was breakfast provided. When arriving, we were told that breakfast was not provided because there is not a kitchen on their site. This was disappointing for my niece and nephew. There are not ice machines on the floors, but an ice maker in each individual freezer in the rooms. This is nice, but it takes time to make around 6 ice cubes. So, if you like a lot of ice, bring your own. There is a gas station right next door, which was convenient. They do not offer conjoining rooms. This was fine for us, but something of note.
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleeping here
My child and I did not sleep. Regardless of having the fan continuous, or using a sound machine, the person/people above us stomped, ran, and JUMPED from before midnight and are still going at 4:45 am. No matter how many times I called the front desk, the noise continues. I'm pretty sure we would have had a quieter night in the car.
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff allowing us to check early.
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit
Visiting family and stayed for two nights nice ad comfortable as always
Stayed 2 nights in Jul 2024

8/10 Good

brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Jeanette

Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
During a multi day stay, I expect a made bed, clean towels, & coffee pot refreshed. This should happen automatically, but since Covid, it doesn’t. It has to be requested. Customers do not receive reduced pricing but services are certainly reduced!
Stayed 3 nights in Jun 2024

4/10 Poor

Mike

Disliked: Property conditions & facilities
The door would not lock. Had several times where random people walked into our room before they realized that it wasn't their room.
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort
Overpriced
Way overpriced for what you get. The bed was advertised as a queen...it was definitely a full size bed, although it was clean and comfortable. But definitely not as advertised. The air smelled weird throughout the entire hotel, and in the room. No continental breakfast included for $170 per night was not good.
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable. It was nice to have the ice machine in the full size refrigerator.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pet friendly. The room was perfect for our needs and I would have stayed more days there if needed. Quiet environment.
Stayed 1 night in May 2024

8/10 Good

Cherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time. Clean and had everything we could want.
Stayed 1 night in May 2024

6/10 Okay

Victoria

Too expensive Upgrade size of coffee cups
Stayed 2 nights in May 2024