See all properties

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

Choose dates to view prices

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Iowa Gold Star Military Museum
    ‪6 min drive‬
  • Buccaneer Arena
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Stoney Creek Hotel Des Moines - Johnston

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1603)
The price is CHF 99
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Stoney Creek Hotel Des Moines - Johnston

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with water park and free breakfast
A water park, an indoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Housekeeping is available on request.
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park and an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. During your stay, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Iowa Gold Star Military Museum and 7 minutes from Buccaneer Arena
  • Dogs welcome for a fee
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This Urbandale hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Castaways Grill – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.2
Rating 10 - Excellent. 75 out of 328 reviews
Rating 8 - Good. 58 out of 328 reviews
Rating 6 - Okay. 67 out of 328 reviews
Rating 4 - Poor. 54 out of 328 reviews
Rating 2 - Terrible. 74 out of 328 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, clean and comfortable. Front desk person was friendly. Wonderful place for children to have fun in the swimming pools and slides. Could have used a little more lighting in the room. I would have given it five except for the person who was working in the Boo's Pizza and chicken / sports bar. I believe he may have been the manager. He was the rudest person to us and everyone else that came in. He was dressed in shorts and a t-shirt. Said there was no bartender so he complained the whole time that he had to pour drinks and He didn't know how to do that since he's not a bartender. My husband and I and one other person were the only ones in the bar. We had to wait 10 minutes when we went in to get our drink. Other people came in to order food they also had to wait about 10 minutes for him to even acknowledge them. How busy could he have been when we were the only ones in the bar? The other person was a local who has been there many a time and this man, I believe his name is Kevin, was really rude and ignorant to him also. I wanted a draft beer and he didn't know how to pour it. We order an Italian hoagie and he gave us some other kind of hoagie. The three of us left.
Stayed 1 night in Nov 2024

4/10 Poor

Tami

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Went to the restaurant to order pizza..sat there for 10 minutes and nobody came out to help us...went down the street and gave our business elsewhere. The gentleman that worked at the front desk was pleasant...pool closed...no server in restaurant....could hear all the traffic on the freeway.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nicole

Travelled with family and small children
I did not like that it took over 40 minutes to check in, I got there at 3:20pm and was checked in at 4:10pm
Stayed 1 night in Nov 2024

2/10 Terrible

Pam

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot water Hot tub not working Breakfast was a joke Drug smells in hallway Run for your life
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Amy

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We didn’t check in till 9:20 pm. We could swim the night of. Woke up had breakfast, and got dressed to swim by 9:15 because online says the pool opens from 9-11…NO lifeguards. Pool won’t open. I asked the front desk and showed them the website saying the 9-11 time and they could have cared less! Now after everything we only get 1 hours to swim. What pool opens from 10-11??? Wrf! Horrible waste of our time and money. Pool should be open 8-11 WITH lifeguards for guests!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The kids enjoyed the water park emensely.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter enjoyed the water park, except it got to crowded with bigger kids for her to enjoy. Staff very accommodating with the issues we had arise
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Stayed 1 night in Oct 2024

6/10 Okay

Kristi

Travelled with family
Average with nice pool but not so great hours
Pool is geared towards children but I don’t feel like pool hours are. Pool doesn’t open until 10 am and checkout is at 11. Pool stays open until midnight and then hallways are insanely loud and everyone gets woken up.
Stayed 1 night in Nov 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities
Property had many amenities to offer but all were understaffed, so many were slow to serve. The other problem was a woman who was crying outside our room from 4:30am on. she gave detailed descriptions of her problems with her boyfriend and her wailing was relentless. No good coffee was provided, and breakfast was not served until 7:30 am. We were afraid that breakfast would be understaffed as well so we went to IHOP for breakfast. I would not recommend this property even though it has much to offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 2 nights in Sep 2024

2/10 Terrible

Bart

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

shawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
TV controller not in the room, pool closed, place almost deserted rather eerie but desk guy was good
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had cockraches! The staff assisted with room change but was a MAJOR inconvenience! Staff took my number for manager to call. Never received any response. Want my money back!
Stayed 1 night in Oct 2024

6/10 Okay

Karl

Stayed 1 night in Oct 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have be better if they had a tub instead. For the most part we had a great time.
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Disappointing
My team was booked here because of the location, readings and breakfast buffet availability at 6:30am. The buffet was not available until 7:30am according to an employee, and, the same employee said the breakfast is not that good anyway. My team needed to change rooms because of cleanliness. We found bugs in the rooms and the need skirt had blood on it. The stay was a disappointment.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the stay. Night staff went above and beyond to get us a remote for our room. Loved the view of the water park.
Stayed 1 night in Oct 2024

4/10 Poor

Anne

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The free breakfast was the smallest I'd ever seen. We spent 2hrs waiting for our room to be ready, beyond the 4pm check-in. The onsite restaurant had no one working, so after waiting quite a while, we left and walked to a different restaurant down the road.
Stayed 1 night in Oct 2024

6/10 Okay

Damarys

Travelled with partner
Liked: Staff & service, amenities
The location is good, the staff was nicer than over the phone and I guess if you are travelling with kids the water park would be great. I didn't like the room in general, smell very bad and everything inside looked old. The keys didn't work most of the time and that could get frustrating. Easy check in and check out. Great parking. I never saw the pizza @breakfast and besides that all they had was yogurt, cereals and granola bars.
Stayed 5 nights in Oct 2024

2/10 Terrible

Heather

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No towels in the pool area hot tub was not hot and didn't work that good
Stayed 1 night in Oct 2024