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Sonesta Simply Suites Des Moines

2.0 star property

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Photo gallery for Sonesta Simply Suites Des Moines

Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Laundry room
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
7625 Office Plaza Dr N, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Mercy Medical Center West Lakes
    ‪4 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪4 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed (Studio)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Des Moines

Hotel with a 24-hour fitness centre, near Jordan Creek Town Center
This hotel features a 24-hour fitness centre, a snack bar/deli and self parking. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Sonesta Simply Suites Des Moines offers 98 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Des Moines. During your stay, you'll be within walking distance of Jordan Creek Town Center. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Jordan Creek Town Center and 8 minutes from Living History Farms
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Sonesta Simply Suites Des Moines. For a fee, parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Des Moines.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel MOINES
Candlewood Suites MOINES
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites
Candlewood Suites Moines Aparthotel West Des Moines
Candlewood Suites Moines Aparthotel
Candlewood Suites Moines West Des Moines
Sonesta Sutes Des Moines
Candlewood Suites Des Moines
Sonesta Simply Suites Des Moines Hotel
Sonesta Simply Suites Des Moines West Des Moines
Sonesta Simply Suites Des Moines Hotel West Des Moines

Sonesta Simply Suites Des Moines Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 692 reviews
Rating 8 - Good. 212 out of 692 reviews
Rating 6 - Okay. 68 out of 692 reviews
Rating 4 - Poor. 36 out of 692 reviews
Rating 2 - Terrible. 35 out of 692 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Good for the price
Stayed 1 night in Nov 2024

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Camala, Hoskins

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cynthia, Clinton

Stayed 2 nights in Sep 2024

8/10 Good

Joyce, Clarinda

Disliked: Cleanliness
Nice space. Needs some TLC. Not a bad stay overall.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jozef

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Audrey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk staff was amazing. The place was extremely outdated and dirty. No vents in the bathroom and photos were a bit misleading.
Stayed 2 nights in Oct 2024

10/10 Excellent

JULIE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bed was kind of lumpy and air conditioner eratic.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice clean establishment, the staff was friendly and very helpful checking in, we have stayed a couple of times and it has been a good experience each time.
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Travelled with family
Disliked: Amenities
The woman at check in was very helpful and sweet. The only thing that was very different was having to pay 5 for parking. I do a lot of traveling and I have never had to pay a parking fee in the lot of the hotel you’re staying at. But overall I had a great experience
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I had a reservation on this hotel on September throughout Hotels.com for 1 night. When I got there with my daughter ( we were traveling from Colorado to New Hampshire) the guy at the front desk said the computer was down and that he couldn’t let us stay. I said : listen already paid , just give a key, but he said NO, he couldn’t . So I had to find another hotel in the middle of night. When I asked for my refund with Hotels.com they denied. They said they do not remember the incident. They kept my money. Even the costumer service from hotels.com couldn’t believe it. nice job. You are a great manager. I have a suggestion: call an exterminator, when we were seating in your front desk sofa trying frantic to find another hotel for the night we saw cockroaches walking at the front lobby floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Front desk attendant was a super nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Oak Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff kitchen was very well equipped; additional items are on display and available on main floor. Will stay here again. Good price!
Stayed 1 night in Oct 2024

4/10 Poor

Maureen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fair pricing, for the sixe of the room. Close to a multitude of different food choices. The only thing that is kinda a downer, no breakfast of any kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfortable, clean room.
Stayed 1 night in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024