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American Inn and Suites Ferndale

2.5 star property

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Photo gallery for American Inn and Suites Ferndale

Coffee service
Breakfast area
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Lobby sitting area

Reviews

4.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
11000 West 8 Mile Road, Ferndale, MI, 48220
  • Ascension Providence Hospital
    ‪5 min drive‬
  • Detroit Golf Club
    ‪7 min drive‬
  • Detroit Zoo
    ‪8 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn & Suites by Wyndham Madison Heights MI

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
1.9 out of 5, (1001)
The price is CHF 58
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Days Inn & Suites by Wyndham Madison Heights MI

About this property

American Inn and Suites Ferndale

Hotel with free parking, in the vicinity of Detroit Zoo
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
American Inn and Suites Ferndale offers 255 air-conditioned accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at American Inn and Suites Ferndale, you'll be close to Detroit Zoo. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 4.7 mi (7.6 km) from Detroit Zoo and 10.8 mi (17.3 km) from MotorCity Casino
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly American Inn and Suites Ferndale. Free self parking is available.

This Ferndale hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (66 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Wyndham Ferndale/Royal Oak Hotel Ferndale
Baymont Wyndham Ferndale/Royal Oak Hotel
Baymont Wyndham Ferndale/Royal Oak Ferndale
Baymont Wyndham Ferndale/Royal Oak
mont Wyndham FerndaleRoyal Oa
American And Suites Ferndale
Baymont by Wyndham Ferndale/Royal Oak
American Inn and Suites Ferndale Hotel
American Inn and Suites Ferndale Ferndale
American Inn and Suites Ferndale Hotel Ferndale

American Inn and Suites Ferndale Reviews

Reviews

4.0
Rating 10 - Excellent. 37 out of 268 reviews
Rating 8 - Good. 11 out of 268 reviews
Rating 6 - Okay. 25 out of 268 reviews
Rating 4 - Poor. 37 out of 268 reviews
Rating 2 - Terrible. 158 out of 268 reviews

3.6/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devonte

Stayed 2 nights in Oct 2024

2/10 Terrible

Sosa

Stayed 1 night in Oct 2024

6/10 Okay

SCOTT

Disliked: Cleanliness, amenities, property conditions & facilities
Startled with each door closing shaking the room plus noise. Cigarettes left in plastic cup in my non-smoking room.
Stayed 1 night in Nov 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i liked was the lobby. The air / heat did not work the room was smelly there were no face towels & one of the towels was dirty the blanket on the bed had a bunch of brown stains on it & the hotel clerk told me she couldn't get me another so i had to settle for a yellow stained sheet to keep warm. On top of it all there was a loud door or something that kept slamming the whole night and i was never able to get a proper nights rest. To be honest, I would like to get a refund or another room at a different marriott.
Stayed 1 night in Nov 2024

4/10 Poor

Srinivasa Varadhan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sosa

Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting room, whoever cleans them should be ashamed, found a [RUBBER BARRIER DEVICE] behind my bed, left immediately and never looked back
Stayed 2 nights in Nov 2024

6/10 Okay

William

It was decent, but some of the tenants are challenging.
Stayed 7 nights in Oct 2024

2/10 Terrible

Allie-Sue

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst check in experience I have ever had. The front desk staff was abrupt and the room had BEDBUGS! So we had to leave, they told us they couldn’t help us. DO NOT STAY HERE
Stayed 1 night in Nov 2024

4/10 Poor

M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kaylee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude, $100 refundable deposit or a non refundable $25 convenience fee that isn’t known until you arrive, floors were falling through and a cockroach fell from my doorway. Staff kept my ID and I had to go back for it. Lots of loiterers and very noisy.
Stayed 1 night in Nov 2024

4/10 Poor

Darryl

Disliked: Cleanliness, amenities, property conditions & facilities
First and foremost, the hotel is not in Ferndale it’s across the street from Detroit. I can’t believe that Expedia would allow this property to be listed in a location that it does not reside in. The only reason I’ve booked this hotel is because I know Ferndale is a safe area. For 30 minutes I stood at check-in, watching two sets of guests, argue and curse with the check in person behind glass. That should tell you the level of crime in the area. The sink in the bathroom had a rusting completely around the drain. If it weren’t so late, I clearly would not have ever check into this place. I just didn’t think I could find some where else so late. I checked out before 6:45 AM the next morning. Expedia, you are doing your customers a disservice by not checking all the properties. I consider this property to be very very unsafe.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

scott

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Idel

Disliked: Cleanliness, staff & service, property conditions & facilities
1 pillow Broken toilet paper holder A have used toilet paper roll Missing wall outlet as a hole in the wall Cigarette burn marks on the bed cover Broken bathroom fan cover on the floor Extremely loud hallways A ton of people just smoking weed outside that are hanging out and do not even stay at the hotel Yelling in the hallway or outside from 1am-4am. Stained pillow case Stained or dirty towels No mini fridge Absolutely the worst place I ever had the displeasure of staying in.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Too much uncontrolled rif-raf just outside the lobby. Rooms smelled like nicotine. One could say that those things are to be expected because of the price.. but every place of business should have minimum standards. I will say, the staff was clear and concise about the rules, and was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Sakirra

Stayed 1 night in Aug 2024

6/10 Okay

Cecilia

Travelled with group
Dirty
Stayed 3 nights in Oct 2024

8/10 Good

Olivia

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo

Stayed 1 night in Oct 2024

6/10 Okay

Kelsie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could’ve been cleaner
Stayed 1 night in Oct 2024

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Ramon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that despite the outer appearance, the facilities were well kept and clean.
Stayed 1 night in Oct 2024

8/10 Good

Damita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024