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Candlewood Suites Detroit Sterling Heights, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Detroit Sterling Heights, an IHG Hotel

Property amenity
Exterior
Exterior
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
15595 Hall Rd, Macomb, MI, 48044
  • Macomb Center For The Performing Arts
    18 min walk
  • Lakeside Mall
    19 min walk
  • The Mall at Partridge Creek
    4 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal)
    33 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds (Bath/Shower Combination)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Bath/Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Bath/Shower Combination)

Studio Suite, 1 King Bed (Bath/Shower Combination) | Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Bath/Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | Desk, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed (Bath/Shower Combination)

Desk, free WiFi, bed sheets

Studio Suite, 1 Queen Bed (Bath/Shower Combination)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Desk, free WiFi, bed sheets

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Utica

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1063)
The price is CHF 105
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hyatt Place Utica

About this property

Candlewood Suites Detroit Sterling Heights, an IHG Hotel

Hotel in Macomb with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Candlewood Suites Detroit Sterling Heights, an IHG Hotel offers 108 accommodations. Televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Detroit Sterling Heights, an IHG Hotel. During your stay, you'll be within walking distance of Macomb Center For The Performing Arts. Free WiFi in public areas, a gym and a business centre are available.
  • Free WiFi
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Lakeside Mall and a few minutes from Albert L Lorenzo Cultural Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, barbecue grills, and coffee/tea in common area are also featured at Candlewood Suites Detroit Sterling Heights, an IHG Hotel.

This Macomb hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 3 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Candlewood Suites Detroit Sterling Heights, an IHG Hotel Hotel
Candlewood Suites Detroit Sterling Heights, an IHG Hotel Macomb

Candlewood Suites Detroit Sterling Heights, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 254 reviews" "
Rating 8 - Good. 49 out of 254 reviews" "
Rating 6 - Okay. 11 out of 254 reviews" "
Rating 4 - Poor. 4 out of 254 reviews" "
Rating 2 - Terrible. 10 out of 254 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property …. Clean modern and convenient .
Stayed 1 night in Aug 2024

10/10 Excellent

Alexica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, comfortable, affordable, friendly. No breakfast, but many restaurants in close proximity.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there this weekend, I was in town for my mom’s funeral. I was billed an extra security deposit, which is fine. I only booked there cause it is a pet friendly hotel. An hour after leaving I realized I was billed an extra 100 I called and spoke with Anthony who said the housekeeping informed him the bed was dirty and dog had urinated on comforter. First of all my dog is 4lbs it’s a comforter, which should be washed after every visit. He argued with me and said it was damaged. It was not damaged it was dirty, in addition I said even if that was the case you had no right to charge me an Additional 100 when you still have my deposit. I was gone for several hours sat for my mom’s funeral. I called this morning to speak with Ryan the GM thinking he would make this right. What hotel charges you for dirty bedding not the mattress the bedding. He refused to refund me stating it was damaged I said so if a person wets the bed you charge them he said yes. I asked why they charged my card additional 100 when they still have my deposit. What’s the point of deposit, I was there for a funeral pretty costly already but now this hotel has an additional 200 of my money cause bedding was dirty. Took my dog outside to the dog area, there were beer bottle caps everywhere and cigarette butts everywhere it was disgusting. I had to pick up the beer bottle caps several of them and cigarette butts so my dog didn’t eat them and get hurt. This clearly is not a dog friendly hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean and staff very professional
Stayed 2 nights in Aug 2024

10/10 Excellent

Nissreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't quite get the room I thought I had reserved, but that wasn't a huge deal (expected a walk-in shower, got a tub). The bummer was ending up in one of those adjoining rooms. People on the other side weren't even being loud, but could hear them almost as if they were sitting next to me. Whatever they cooked in there came right through those doors, too.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great and the rooms were clean and very roomy. We would come here again if we are in the area again.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have a small kitchenette feels like a reaort ..affordabke prices
Stayed 1 night in Jul 2024

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great having a kitchen.
Great hotel, very clean, kitchenette is very nice, dishes, pots, pans provided. Was on ground level near laundry, fitness room and elevators with very little noise. Great AC system. If you want to brew your own coffee, bring coffee filters so you don't have to use the supplies coffee packs
Stayed 3 nights in Jul 2024

10/10 Excellent

Oleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Koula

Stayed 3 nights in Jul 2024

10/10 Excellent

kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. A couple of restaurants next to the hotel and tons of others closeby. Hotel was very clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 2 nights in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Hannah

Stayed 2 nights in Jun 2024

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Allison

Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness
Paid for a king room. Arrived at 1pm and asked if we could secure the room (without needing to go to the room) check in and have the keys, even if the room wasn’t clean yet, as we knew we were going to be arriving back late after our event and didn’t want to risk having our room given to someone else. Answer was NO. Employee said room would not be given away. Got back at 10pm. Got the room key and noticed the invoice said Queen bed. I said I paid for king, employee said there are none left. If we had it reserved, why were there none left. Went up to the room, bed was a mess, basket of towels on the floor…room hadn’t been cleaned. Back down to the lobby, had to give us another room. After all that, the room was clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hockey camp
Hotel was clean and got to use the BBQ which was great.
Stayed 3 nights in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Place was really clean and quiet. The staff I encountered were all friendly. Price was better than other places I've recently stayed, and it was nicer.
Stayed 3 nights in Jun 2024