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Somerset Inn

3.0 star property

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Photo gallery for Somerset Inn

Exterior
Terrace/patio
Lobby
Exterior
Deluxe Room, 2 Queen Beds, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
2601 W Big Beaver Rd, Troy, MI, 48084
  • Somerset Collection
    ‪1 min walk‬
  • Royal Oak Music Theatre
    ‪12 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Two Full Beds)

Standard Room (Two Full Beds) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Two Full Beds)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (One Full Bed)

Standard Room (One Full Bed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room (One Full Bed)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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Reception

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About this property

Somerset Inn

Suburban hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and conference space. Housekeeping is available on request.
Somerset Inn offers 250 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Somerset Inn. During your stay, you're just a quick walk from Somerset Collection. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by car from Detroit Zoo and 13 minutes from Oakland University
  • Local-area shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Somerset Inn. Free self parking is available.

This Troy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Crumpets Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crumpets Restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 17 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 3 January:
  • One of the dining venues
  • Bar/Lounge
  • Golf course
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Somerset
Somerset Inn
Somerset Inn Troy
Somerset Troy
Somerset Hotel Troy
Somerset Inn Troy
Somerset Inn Hotel
Somerset Inn Hotel Troy

Somerset Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Well kept property and great warm cookies
Stayed 2 nights in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of Somerset Mall. Beautiful view. Comfy beds. Very elegant feel to the rooms. It was a very pleasant stay! Would definitely recommend Somerset Inn. Hope to return soon!
Stayed 2 nights in Dec 2024

8/10 Good

james

Liked: Staff & service, property conditions & facilities
Nice and convienant
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there regularly when in town with work.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there when I am in town. Clean facility and pleasant staff
Stayed 1 night in Nov 2024

2/10 Terrible

Orges

Disliked: Staff & service, property conditions & facilities
dirty towels that smelled strange. Temperature in room out of control. I was lucky i paid just one night but for that kind of hotel is kind of expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old spot and you can hear every flush, sink, and shower. Walls are so thin. Was woken up throughout 4AM-6AM!! Will not be staying here again.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service
Front desk staff was very nice and welcoming. Property has a great design and location, however, is starting to show its age.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Will stay here anytime I’m in this area
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Stayed 2 nights in Oct 2024

8/10 Good

Stacey

Liked: Staff & service
Was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great, clean and free cookies at check in.
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Travelled with family
It was okay
Stayed 1 night in Oct 2024

10/10 Excellent

shams

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice no frills hotel.
Nice cozy. Good value for price. Great location right next to mall.
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mike

Stayed 1 night in Oct 2024

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. I didn’t stay too long at the hotel, but during my brief stay, the room and facilities were clean and standard.
Stayed 2 nights in Oct 2024

8/10 Good

Luba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will go back.
Bed very soft. Friendly staff. Great location. Nice and clean.
Stayed 2 nights in Oct 2024

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Room comfort
Very disappointing
I was so looking forward to staying at Somerset Inn. It was so disappointing. Part wasn’t the fault of management, there were 4 traveling sports teams full of young boys wreaking havoc in the hallways and elevators. The management seemed to have gotten that under control. Hallways are noisy. Beds and pillows are bricks. Interior is extremely dated. Staff is very friendly and helpful. Great location, though. With all the other more modern hotels that are a bit less pricey, we probably won’t stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I asked for a room that was not right next to the elevator. The desk person didn’t look too hard and said Housekeeping had not cleaned all the empty rooms after a large party checked out. So much for helping a customer. I stay often in the area and decided to try the Inn. Never again.
Stayed 1 night in Oct 2024

8/10 Good

Ghazwan

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem with the rooms is the pillows
Stayed 1 night in Oct 2024