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Staybridge Suites Detroit Novi by IHG

3.0 star property

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Photo gallery for Staybridge Suites Detroit Novi by IHG

Property amenity
Exterior
Exterior
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
27000 Providence Pkwy, Novi, MI, 48374
  • Providence - Park Hospital
    ‪6 min walk‬
  • Ascension Providence Hospital
    ‪7 min walk‬
  • Suburban Collection Showplace
    ‪2 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪34 min drive‬

Room options

View all photos for Suite, Multiple Beds, Kitchen

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Kitchen

  • 72 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Kitchen

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Room amenity

Standard Room, 1 Queen Bed, Kitchen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (Mobility, Accessible Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Accessible Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Novi, MI

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, (1003)
The price is CHF 70
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Country Inn & Suites by Radisson, Novi, MI

About this property

Staybridge Suites Detroit Novi by IHG

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and conference space. Weekly housekeeping is available.
Staybridge Suites Detroit Novi by IHG offers 108 accommodations with washers/dryers and DVD players. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Detroit Novi by IHG. During your stay, you're just a quick walk from Providence - Park Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Suburban Collection Showplace and a few minutes from Paradise Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Detroit Novi by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 252 square feet (23 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Detroit Novi by IHG. Free self parking is available.

This 3-star Novi hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

Arabic, Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 252 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Rice cooker
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Detroit Novi by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novi Staybridge Suites
Staybridge Suites Aparthotel Novi
Staybridge Suites Novi
Staybridge Suites - Novi Hotel Novi
Staybridge Suites Detroit Novi Aparthotel
Staybridge Suites Detroit Aparthotel
Staybridge Suites Detroit Novi
Staybridge Suites Detroit

Staybridge Suites Detroit Novi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 542 out of 795 reviews
Rating 8 - Good. 174 out of 795 reviews
Rating 6 - Okay. 38 out of 795 reviews
Rating 4 - Poor. 17 out of 795 reviews
Rating 2 - Terrible. 24 out of 795 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Petersburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here while attending a training course locally. It is a quiet and safe location. All of the staff were nice and polite. I really liked the evening appetizers; I arrived in the evening after a challenging day of travel and wasn't looking forwards to going back to the car to hunt for food, so finding complimentary ravioli with sauce and rolls was very much appreciated. The hotel is near a few food choices and shopping without getting into heavy traffic. I would definitely choose this location again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Duane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fumes
Pool had fumes that burned eyes and changed color of swim suits. Children couldn’t breathe.
Stayed 1 night in Nov 2024

6/10 Okay

Marinan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

najeeb

Stayed 1 night in Oct 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ayad G

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing that I liked at this property. The service was horrendous. The staff were terrible incompetent.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sara

Travelled with group
Disliked: Amenities
We booked this specific hotel to enjoy relaxing evenings in the hot tub. We weren't in there very long and our eyes started burning. The hot tub was so highly chlorinated to the point my swimsuit turned from green to yellow our eyes were burning, throats burned and coughs developed. We talked to the front desk who said they would tell the manager and have it tested. We heard nothing back from the manager the next morning we were told "everything is as it should be". The room was nice and clean but the customer service was terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lois

Stayed 1 night in Sep 2024

6/10 Okay

Gabriela

Travelled with family
No pleasant smell in the room. I think it came from the carpet.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities
We had a problem with our keys working. Every day we had to go down to the front desk to get new keys. Hotel was great however, I didn't like that they didn't make the beds everyday. All they did was give new towels. They didn't even wash the 2 coffee cups in the sink.
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Uncomfortable
I arrived the toilet looked liked it was ready to run over. Tile on kitchen floor had deep black cracks. Pull out bed looks like they pulled it from the dumpster Black dots food stains. my ankles itching. Dry air. Couch looks wore out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite, knowledgeable and friendly staff. We will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julee

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Kelli, Hesperia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of room in our suite. We had 2 bathrooms, but one had a wobbly toilet. It didn't seem to be attached to the floor. Debra in the breakfast area was pleasant, and was busy getting things filled. They had make your own waffles and omelets as well as yogurt bar and salad bar. They had a nice pool and cookout area in the middle of the hotel. It was a pleasant stay.
Stayed 2 nights in Aug 2024

8/10 Good

Badreddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some remodel so parking was being used by the construction company but all in all a good stay. Was very expensive but we had to be close to hospital so we had to pay the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kira

Stayed 3 nights in Aug 2024

10/10 Excellent

HeNDRIK

Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Great customer service, quiet
Stayed 9 nights in Jul 2024

6/10 Okay

Sheryl

Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken bathroom door handle, toilets didn’t flush properly, no housekeeping unless you asked for it. Wouldn’t recommend.
Stayed 7 nights in Jun 2024