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Tru by Hilton Troy Detroit

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Troy Detroit

Terrace/patio
Exterior
Reception
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1575 E Maple Rd, Troy, MI, 48083
  • Oakland Mall
    4 min drive
  • Troy Historic Village
    5 min drive
  • Red Oaks Waterpark
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    41 min drive

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Simply Suites Detroit Troy

Pet-friendly
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very good, (1002)
The price is CHF 74
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Sonesta Simply Suites Detroit Troy

About this property

Tru by Hilton Troy Detroit

Hotel in Troy with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Self parking is free. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru by Hilton Troy Detroit offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Troy Detroit. During your stay, you'll be within walking distance of Oakland Mall. Enjoy features like free self-parking, plus an indoor pool and a gym.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from AirTime Trampoline & Game Park and a few minutes from Mapleview Medical
  • Cats and dogs welcome for a fee
Tru by Hilton Troy Detroit offers its guests an indoor pool and a fitness centre. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Troy Detroit also features a front desk safe and a lift. Free self parking is available.

This Troy hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Troy Detroit Troy
Tru by Hilton Troy Detroit Hotel
Tru by Hilton Troy Detroit Hotel Troy

Tru by Hilton Troy Detroit Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 809 reviews" "
Rating 8 - Good. 168 out of 809 reviews" "
Rating 6 - Okay. 69 out of 809 reviews" "
Rating 4 - Poor. 38 out of 809 reviews" "
Rating 2 - Terrible. 37 out of 809 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Quinton

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Anna

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was dirty. There was old food or something else on the walls. Shower had a cracked shelf. It appeared the shower was growing mold. Floors were dirty. Significant dirt and crumbs behind the mattress on the bed frame.
Stayed 1 night in Sep 2024

8/10 Good

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare Experience at Tru Hilton Troy
I recently had a very disappointing experience during my 3-day stay at Tru Hilton in Troy, MI. Unfortunately, it was one of the worst hotel stays I've ever encountered. Throughout my entire visit, not once did housekeeping clean my room. I was left with dirty towels for the duration of my stay, and the garbage was never emptied. I reached out to the front desk on all three days, but unfortunately, they took no action to address these issues. In an effort to resolve the situation, Hotels.com even reached out to management on my behalf, but there was no response from them either. I also requested a refund for my stay, but once again, I was met with silence. Overall, it was a horrendous experience, and I would not recommend this hotel to anyone. Save yourself the hassle and look elsewhere!
Stayed 3 nights in Aug 2024

8/10 Good

Demetrick

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Quinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was friendly and prompt. The rooms were clean and the beds were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Tiago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They room is very nice, although there are opportunities to improve the service. A lacking of organization on the break fast and for cleaning the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Syed

Travelled with family
Liked: Amenities
Disliked: Staff & service
My 3 days stay I requested room service multiple times on 2nd day but it wasn’t done. Finally manager Ricky says staff shortage. I recommend room service needs to improve to have management properly schedule employee on holidays and weekend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Kaysha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place! I will say that I wish the room floor and shower were a bit cleaner but overall it was a great experience. Good breakfast, nice gym, and a really good environment.
Stayed 4 nights in Aug 2024

10/10 Excellent

McKyleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with a great price
Stayed 1 night in Aug 2024

10/10 Excellent

R Huw

Stayed 1 night in May 2024

10/10 Excellent

Lascelles

Liked: Cleanliness, property conditions & facilities
Solid
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and pools table anf love the patio
Stayed 2 nights in Aug 2024

8/10 Good

IONEL

Liked: Staff & service, amenities, property conditions & facilities
Not so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Would love to stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Dario, Mexico City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

6/10 Okay

Emmily

Travelled with family and small children
Disliked: Cleanliness
I've stayed at other Tru by Hilton locations and this one was average. The shower didn't appear the cleanest and a few pieces of linen on one of the beds was dirty. I requested new linen and never received it. Breakfast was decent, they serve it from 6am-10am I believe, the hot food was gone around 8:30ish and they never restocked for the late sleepers. Would I go back? Yes, but not to that specific location.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024