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Grand Room (Casita Grande)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room (Casa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Queen Beds (Casita)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Casita)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room (Casa Grande con Piscina)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Grand Room (Casa Grande)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Hacienda AltaGracia, Auberge Resorts Collection, you'll be close to Alexander Skutch Bird Sanctuary. Enjoy features like free valet parking, plus 2 outdoor pools and 3 restaurants.

  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars and 2 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to massages, Ayurvedic treatments or detox wraps at THE WELL
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5.6 miles (9 km) from Alexander Skutch Bird Sanctuary and 8.2 miles (13.2 km) from Topolandia
  • Airport and local-area shuttle service available for a fee

About the Hacienda AltaGracia, Auberge Resorts Collection

Location Interamericana Sur, entrada de Cajón, Cajón, San Jose

All-inclusive Details

All-inclusive room rates at Hacienda AltaGracia, Auberge Resorts Collection are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hacienda AltaGracia, Auberge Resorts Collection are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hacienda AltaGracia, Auberge Resorts Collection offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A children's pool, a fitness centre, and spa services are also featured at the luxury Hacienda AltaGracia, Auberge Resorts Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Cajón hotel.

  • 1 floor
  • 50 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking

Room Amenities

Hacienda AltaGracia, Auberge Resorts Collection offers 50 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Sitting area
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Hacienda AltaGracia, Auberge Resorts Collection has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Rafting nearby
  • Ecotours nearby
  • Helicopter/aeroplane tours on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Ropes course on site
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

THE WELL has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • No lift (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hacienda AltaGracia, Auberge Resorts Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Onsite COVID-19 testing (Antigen) is available
  • Cashless transactions are not available
  • No lifts
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 375 per vehicle (return, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda AltaGracia Hotel San Isidro de El General
  • Hacienda AltaGracia Hotel
  • Hacienda AltaGracia San Isidro de El General
  • Hacienda AltaGracia Auberge Resort San Isidro de El General
  • Hacienda AltaGracia Auberge Resort El General
  • Hacienda AltaGracia Auberge San Isidro de El General
  • Hacienda AltaGracia Auberge El General
  • Hacienda AltaGracia Auberge G

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.