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Aloft Dongguan Songshan Lake

4.0 star property

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Photo gallery for Aloft Dongguan Songshan Lake

Billiards
City view
Lobby
Breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
No.7 Xinzhu Road, Vanke Plaza, Songshan Lake National High Tech, Dongguan, Guangdong, 523000
  • Dongguan Songshanhu Central Park
    ‪9 min walk‬
  • Song Shan Lake
    ‪10 min walk‬
  • Menghuan Baihuazhou
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

aloft, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Park View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Park View

  • 33 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban, Suite, 1 Bedroom, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Urban, Suite, 1 Bedroom, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Aloft Dongguan Songshan Lake

Pet-friendly hotel connected to a shopping centre in Dongguan with free parking
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre. Housekeeping is available on request.
Aloft Dongguan Songshan Lake offers 193 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Aloft Dongguan Songshan Lake. During your stay, you'll be connected to a shopping centre and just a quick walk from Dongguan Songshanhu Central Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Nook
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Dongguan Songshanhu Central Park and Song Shan Lake
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 3 meeting rooms, and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 1851 square feet (172 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Aloft Dongguan Songshan Lake. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4-star Dongguan hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Nook – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
W xyz bar – On-site bar.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • w xyz bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,851 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CNY 100 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CNY 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aloft Dongguan Songshan Lake Hotel
Aloft Songshan Lake Hotel
Aloft Dongguan Songshan Lake
Aloft Songshan Lake
Aloft Dongguan Songshan Lake Hotel
Aloft Dongguan Songshan Lake Dongguan
Aloft Dongguan Songshan Lake Hotel Dongguan
Aloft Dongguan Songshan Lake a Marriott Hotel

Aloft Dongguan Songshan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 113 reviews
Rating 8 - Good. 48 out of 113 reviews
Rating 6 - Okay. 5 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

8/10 Good

Gina, South St. Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient to my office.
Stayed 1 night in Apr 2024

10/10 Excellent

AUSTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cinthya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Location is great. Vanke Life Plaza is right across the street with supermarket, eatery and shops. There is also a lake/park nearby. Reception staff was friendly and polite. Buffet breakfast is delicious and full of variety both Chinese and western options.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the breakfast, good selection and changes In main dishes Everyday Surrounding is convenient. Room is big and clean. Bed is comfortable.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a comfortable hotel with nice friendly staff who have a good quality of English. However the breakfast could be better and the coffee especially was quite bad. There are plenty of alternative food options just outside the hotel which is handy.
Stayed 3 nights in Oct 2019

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: 1. The staff was excellent (with one mistake, see Cons). The manager was very considerate throughout my stay, and one of her team members walked me over to a noodle house after I asked for a recommendation in the plaza. 2. The gym though not as large as a 5-star was immaculate and air conditioned. 3. The location (which is also a Con) allows for walking around Songshan Lake and is a part of Vanke Plaza, which has a combination of food and services, including a Starbucks, McDonald's, and soon to be KFC. There is a small bar called Ascription, which offers good vibes. Jason is the manager and is a good guy. Cons: 1. The AC, which past reviewers warned about, is inaccurate because it is capped. You can lower it all you want, but good luck with that. In addition, despite the fact that my room was well cleaned, there was also a mildew smell that was pervasive in my room. 2. I was double charged. I prepaid through Hotels.com and explained before and after checkout that I did so. My Chinese was apparently insufficient which is what happens when I didn't use WeChat. Fortunately, Hotels.com returned my pre-payment without too much hassle. 3. Location. My driver could not find the hotel despite providing him with the address in Chinese. In fact, this happened more than once. The hotel though inside Vanke Plaza is around the back past one of the parking entrances. Use Starbucks, and McD's at Vanke as landmarks, but it's a 3-5 min walk from there to the hotel.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights at the Aloft Dongguan during a business trip, my first to Dongguan. The hotel is next to a small shopping mall with mainly eateries and restaurants, including Starbucks, Pizza Hut and a variety of local restaurants. Hotel is clean, modern and spacious. They were out of double rooms, but the twin room I was assigned had 2 queen-sized beds and was large enough for 4 persons. All the usual amenities were available, and there's even a refilling point for drinking water at the lift lobby on each floor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a 2 night stay at the Aloft. I was there for business. It is located in a newly developed part of Dongguan. The hotel is situated in a beautiful area near shops and restaurants. Very quiet hotel. The only complaint I had was that the bed was too firm for my liking. Otherwise, this is a wonderful hotel and I will stay there again on my next trip.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the bath towel is nice and fluffy, choices of pillows, laundering facilities.
Stayed 4 nights in Mar 2019

8/10 Good

igloobear, Irvine, CA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3-stars business friendly hotel. The design is modern. The facility is well-maintained (in Chinese standard).
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Wang Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities!
Good small gym and clean room. I liked it.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songshan Lake
Good location within steps to local plaza with food and grocery, convenient if you want to pick up some juice or fruits and nice area to jog.
Stayed 2 nights in Jan 2018

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
Cool modern hotel, but not yet 100% ready
Nice, hip, modern hotel, but basic things like wifi and air conditioning were malfunctioning. The area is great because it is next to a small shopping center full of restaurants. Service was slow and the staff struggles to get things going; it took me 20 minutes to checkout.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Find
This hotel had some nice amenities like a wireless phone charger, that are a nice touch, friendly staff, a fair breakfast brings the score down, proximity to Vanke Plaza and scores of restaurants provides many dining options.

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to love it due to location but wifi kills it
Wifi is a deal breaker. In the evenings it slows to a crawl (around 300 kbps) and is also unstable. I couldn't even download a 200 kb PDF. Mornings and daytime is just fine. Breakfast is also below average and at an added 50 RMB/day cost. Gym was not bad although weights are on the lighter side and there's no pull up bar (there is a combo lat pull down). Unlimited free bottled water is nice.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and clean hotel
Friendly staff Nice deco Smoke free room

10/10 Excellent

Seungchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
real good price
very good

10/10 Excellent

Yuen Yee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with shopping nearby. It is really relax to have a walk around the lake .

8/10 Good

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & neighborhood, poor wifi, small gym.
The hotel and neighborhood are great. New. Unique. Short walk to the beautiful lake with an amazing running path. The problem: Wifi is constantly overloaded and pretty much useless during peak times. Gym has barely any equipment.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Not quite to Aloft standards
I come to this are for business a few times a year. I got excited to have a new hotel in the area. The location is good with pleb of restaurants right out the door. But for opening less than a year ago this hotel already seems sort of shabby and not very well kept. The staff is pleasant and tries to be as accommodating as possible. But unfortunately the comfort level just wasn't there. The biggest bummer that despite having a non-smoking room my room smelled like old cigarettes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brand new hotel, walking distance to many restaurants and the lake.

8/10 Good

Todd, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; bar needs work
Great staff, brand new hotel. The area is a bit sterile (feels like Disneyland). The hotel bar needs some work though - seemed not well thought out and more of an after thought.