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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Hotel Carlton, you're connected to a shopping centre and just a quick walk from Orchestra Center NRW. You'll find features such as free WiFi in public areas and breakfast (surcharge).

  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served weekdays for a fee
  • Services include tour or ticket assistance and luggage storage
  • 7 minutes by car from Signal Iduna Park and 7 minutes from Westfalenhallen

Hotel Carlton ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Carlton

Everyone (4) Couples (2) Family (2)
1 out of 5
Ich habe zwei Monate lang auf verschiedensten Wegen versucht, das Hotel zu stornieren, was offenbar ohne Registrierung bei der Buchung über e-bookers nicht möglich ist. Es wurde der volle Rechnungsbetrag abgebucht und auch die laut Buchungsbedingungen rückzuerstattenden zehn Prozent nicht zurück überwiesen. Hände weg von diesem Hotel!

Posted by on 16 May 2023

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2 out of 5
There were shared bathroom and no internet , however that was not mentioned in the website while booking

Posted by on 11 Mar 2020

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3 out of 5
Die Leistung des hotels ist dem Preis entsprechend. Definitiv nicht top, aber wenn man eine preiswerte Unterkunft sucht in Ordnung.

Posted by on 23 Feb 2020

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3 out of 5
Sehr sehr einfach und die Möbel sind alt. Bad renovierungsbedürftig.

Posted by on 17 Nov 2019

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4 out of 5
in lärmigen Bezirk am Abend, aber sonst alles ok, superFrühstück

Posted by on 6 Oct 2019

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5 out of 5

Posted by on 14 Apr 2019

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Renovations + Closures

The property is closed between 1 January and 9 January.

Property Features

Hotel Carlton offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi. This Dortmund hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Dortmund Central Station (0.7 km / 0.4 mi)
  • Metro station: Kampstrasse U-Bahn (0.4 km / 0.2 mi)

Room Amenities

Hotel Carlton offers 44 accommodations with blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

  • Housekeeping (daily)
  • Blackout curtains
  • Heating
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from noon - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from noon - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - DE320102808

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The tax ID number is DE320102808. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at noon
  • Front desk closes daily at 9:00 PM
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property registry number - HRB153429
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - DE320102808
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 per person
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Carlton Dortmund
  • Carlton Dortmund
  • Hotel Hotel Carlton Dortmund
  • Dortmund Hotel Carlton Hotel
  • Carlton
  • Hotel Hotel Carlton
  • FF E Hotel Carlton
  • Hotel Carlton Hotel
  • Hotel Carlton Dortmund
  • Hotel Carlton Hotel Dortmund

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.