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Mercure Hotel Kamen Unna

4.0 star property

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Photo gallery for Mercure Hotel Kamen Unna

Exterior
Reception hall
Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Kamen Karree 2, Kamen, NW, 59174
  • Westfalenpark Dortmund
    ‪20 min drive‬
  • Westfalenhallen
    ‪22 min drive‬
  • Signal Iduna Park
    ‪22 min drive‬
  • Dortmund (DTM)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Exterior

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About this property

Mercure Hotel Kamen Unna

Eco-certified hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Mercure Hotel Kamen Unna offers 104 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Kamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Features at Mercure Hotel Kamen Unna include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 13 meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from Open-Air Theater and 12 minutes from Old Stone House
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Kamen Unna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kamen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 26 per person

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Kamen Unna Park Inn
Park Inn Kamen
Park Inn Kamen Unna
Park Inn Radisson Kamen
Park Inn Radisson Kamen Unna
Park Inn Radisson Unna
Park Inn Radisson Unna Hotel Kamen
Park Inn Unna
Park Inn Unna Kamen
Radisson Kamen
Mercure Hotel Kamen Unna
Mercure Hotel Unna
Mercure Kamen Unna
Mercure Unna
Mercure Hotel Kamen Unna Hotel
Mercure Hotel Kamen Unna Kamen
Mercure Hotel Kamen Unna Hotel Kamen

Mercure Hotel Kamen Unna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 311 reviews
Rating 8 - Good. 140 out of 311 reviews
Rating 6 - Okay. 34 out of 311 reviews
Rating 4 - Poor. 10 out of 311 reviews
Rating 2 - Terrible. 4 out of 311 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Altaf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty We booked for 2 nights and we stayed a night the bathroom is NASTY the bedsheets weren’t clean at all we felt that the room hasn’t been cleaned since the last check in
Stayed 2 nights in Jun 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness
No food available when we arrived tired and hungry. No room service. We had to go back out at 10.40pm looking for a restaurant nearby that was still open or else eat fast food. This is not the standard we expect from Mercure.
Stayed 1 night in Apr 2024

4/10 Poor

simon

Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2023

10/10 Excellent

Pawel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice big room and clean, friendly staff, good location
Stayed 1 night in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Poor
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotell but expensive services.
Good hotell, the highway was not to loud, but parking is €10 and that feels a little cheap also, breakfast was €17?! Theres a McDonalds just outside if you like that.
Stayed 1 night in Sep 2019

10/10 Excellent

Mark M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at a very good price.
The hotel had very good parking, the room was clean and in great condition. The restaurant food and service was very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel!
Had a business trip in September 2019. Room and facilities were clean and overall what you would expect from a business hotel. Good (free) WiFi. Parking was expensive considering it was not covered. Breakfast buffet was OK, but expensive (EUR 17).
Stayed 1 night in Sep 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stop on the way back to England, easy to get to along with Telsa Superchargers around the corner making it very convenient.
Stayed 1 night in Jul 2019

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel OK but beware there is no airport shuttle.
Hotel is OK but beware that, even though they say on here that they have an airport shuttle THEY DON'T. You only find this out when you get to the airport and the round trip taxi fare is €60.
Stayed 2 nights in Jul 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Nicholas

Nice hotel
A bit out of the way, but otherwise great.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Fire at Sea
There were not enough towels provided in the room for two people. You could feel the floor moving due to the lift, which is nauseating. We were evacuated at 7am as the fire alarm went off, and even though there was no actual fire, we were not allowed back in until the fire service had arrived and given the all clear. Very inconvenient.
Stayed 1 night in Sep 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and cleanliness are always exemplary.
We stayed at this hotel a few years ago when it was Park Inn. It has lost none of the friendliness, cleanliness, or attention to detail that we experienced before. The staff was excellent in connecting me with my dear old uncle when he visited each morning.
Stayed 3 nights in Aug 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel next to the highway with thin walls
Good hotel for business travel, located in an industrial area right next to the highway. Ideal for trips to the Dortmund area. Clean and modern rooms with very thin walls - you can hear every word that is spoken in the room next door.
Stayed 1 night in May 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for what I needed.
Stayed 1 night in Feb 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Ole Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Manny, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel comfort
The air condition was not working, i had to open the window and lots of fly bite me, overall the hotel is like a 5 star hotel and i love to return, thank you.
Stayed 6 nights in Sep 2017

8/10 Good

Jay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to several fast food outlets
Really enjoy my stay.The staff were very welcoming and polite. Would definitely recommend it.
Stayed 3 nights in Sep 2017

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel around Hamm
We always visit Terraristika Hamm show and stay in city center of Hamm for more convenience and usually hotels are low quality ... For the same price but still 15 minutes far from Hamm we stayed at this hotel and were nicely surprised by the comfort, service, location and the ratio price/quality, we definitely recommend !!!
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rude and arrogant front desk clerk, NO INTERNET!
We visiting here from the united states and were blown away by what a dump this place was. tiny uncomfortable beds, AND FOR FOUR STRAIGHT DAYS NO INTERNET! MY GOD! WE WERE FROM AMERICA AND IT RUINED OUR ENTIRE BUSINESS TRIP! DO NO STAY HERE STAY AT MERCURE IN HAMM!
Stayed 1 night in Sep 2017