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Hotel Le Chateau

3.0 star property

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Photo gallery for Hotel Le Chateau

Double Room | Individually furnished, desk, blackout curtains, free WiFi
Reception
Exterior
Bar (on property)
Towels

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard de l'Aeroport, Terminus St. Michel, Douala, 11581
  • Douala Grand Mall
    ‪3 min drive‬
  • Eko Market
    ‪5 min drive‬
  • Stade de la Reunification
    ‪5 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪23 min drive‬

Room options

View all photos for Twin Room

Twin Room | Individually furnished, desk, blackout curtains, free WiFi

Twin Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Individually furnished, desk, blackout curtains, free WiFi

Double Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Individually furnished, desk, blackout curtains, free WiFi

Standard Single Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Soaho Douala Airport

  • Pool
  • Free airport shuttle
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (79)
The price is CHF 120
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Best Western Plus Soaho Douala Airport

About this property

Hotel Le Chateau

Beaux Arts hotel connected to a shopping centre in Douala with free parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, conference space, a 24-hour front desk and tour/ticket assistance are on-site.
Hotel Le Chateau offers 37 accommodations with blackout curtains. Each accommodation is individually furnished. Cable televisions are provided. Bathrooms include baths or showers.

This Douala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

With your stay at Hotel Le Chateau, you'll be connected to a shopping centre and within walking distance of Douala Grand Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter and wedding services
  • Just a 3-minute drive from Douala Grand Mall and 5 minutes from Eko Market
  • Free airport shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Hotel Le Chateau. Self parking is free.
For a fee, guests can enjoy breakfast daily from 9 AM to 6 AM.
Hotel Le Chateau has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 9 AM to 6 AM for a fee: XOF 4,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Phone

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Le Chateau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XOF 3000.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately XOF 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Hotel Le Chateau offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Le Chateau
Hotel Le Chateau Douala
Le Chateau Douala
Hotel Chateau Douala
Chateau Douala
Hotel Le Chateau Hotel
Hotel Le Chateau Douala
Hotel Le Chateau Hotel Douala

Hotel Le Chateau Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 8 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Benoit

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
To much heat because of frequent power outage and their generator can on run for a few hours.
Stayed 2 nights in May 2024

6/10 Okay

richard, UK

Disliked: Property conditions & facilities
Ok for the price
I chose this hotel because of its location next to the airport, free wifi and airport shuttle. My driver warned that the neighborhood was very unsafe but I chose to stay in any case. The hotel was ok, you really can't expect more for the price and the staff were very friendly. The rooms were ok but the bathrooms were not great, missing toilet seat and only 1 small towel. The wifi wasn't working at all, they said it had gone off that morning and it was a network issue, perhaps it wasn't their fault but still annoying none the less. The biggest disappointment was when I came to get the airport shuttle bus. I spoke to the reception who tried to call the driver but he had left his phone at reception. He said that he had gone to the airport to drop someone off but had no idea how long he might be. He eventually said that I should take a taxi, for which I didn't want to do and didn't want to pay for but I had little choice as there was still no sign of the bus...

6/10 Okay

Sylvester, S.L

Disliked: Property conditions & facilities
Helpful
very quiet

2/10 Terrible

Gordon, Yaounde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Girlfriends stay
It started badly the moment she arrived at the Hotel late in the afternoon. I had booked 2 nights stay for her and we both received conformation emails from hotels.com for the booking but the hotel didn't. The lady at reception was refusing her and she wanted me too cancel the booking, but after speaking to the manager and getting the hotels email address and sending the booking email through hotels.com she was given a room, finally.!!! There were problems with the hot water so it was a cold shower for my Girlfriend, which was never fixed. Also she had trouble with the wifi in her room but it worked in the lobby area. She had too wait over an hour for dinner but at least the food was okay. The room wasn't clean and the mattress was smelly. Very disappointed and not worth the $75 per night for a dirty n smelly room with a horrible view of the Neighbourhood. The only good thing was it's close too the airport. Not recommended at all and not booking a room there ever again not for even $20 per night. Stay away from this place.

4/10 Poor

Dr Michael, Harare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I book our flight and confirmed with expedia but when I go to the airport there where no reservation for us. I was shock and have to buy another ticket in cash at the airport. Now when I got to the Hotel it was in the very dangerous area. No breakfast at early morning. The hotel was dirty all over without proper bathing towel. nothing nice at all.

2/10 Terrible

John , Luzern, Switzerland

Disliked: Staff & service, property conditions & facilities
Terrible hotel in a terrible location
The location is a place where one could get easily robbed. The room was not prepared before the arrival of the guests. Electrical installations in the room are not safe. It is really not a hotel that merits more than 1/2 star!!!

6/10 Okay

Solofo, Antananarivo

A practical solution for a one night transit
PRO: Good economic choice when on transit in Douala because of its proximity to the airport: the availability of an airport shuttle is very much appreciated especially for flights taking off in the middle of the night or very early in the morning. CON: Average quality of the bed; Neighborhood not very hospitable with muddy and dark street in the evening, and lack of access to a reliable alternative restaurant. I did not like the food in the restaurant of the hotel.

10/10 Excellent

Ange Prime, Douala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
wonderfull; very friendly and helpful people

6/10 Okay

Anonymous, Washington D.C.

Liked: Staff & service, property conditions & facilities, room comfort
Nice community, close to the Airport and a shop
I like the personnel, they are very nice to client, however the public bathroom was not well taking care of, there were water splash everywhere on the floor you can place your feet/shoes in the water. The room service was great. no toilette paper in the bathroom. you have to ask to get one.Only one towel was given for three guests.

6/10 Okay

Traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

ChiChi, Switzerland

Disliked: Staff & service, property conditions & facilities
The hotel does not look nice and toilets are bad
I frankly did not like the hotel at all, for what we get, it is expensive. The hotel is in a bad shape especially toilets which I think are very important. Toilets should be renovated. Besides that, the bed is good and we can sleep well. It looks a bit poor for what we pay.

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel accueillant
Je voyage souvent et cet hôtel est tout près de l'aéroport donc très pratique avec une navette de liaison .

6/10 Okay

Gunnar, Sweden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sometimes they arrange wedding parties at the hotel and that night it is difficult to sleep due to loud music. The window curtains were lying on a sofa. However helpful staff.

6/10 Okay

quinio s, france

Liked: Cleanliness
pratique
hôtel , pratique car proche aéroport , ils ont malgré une reservation , oublié de venir me chercher a l'aeroport . sinon correct , connexion internet lente.