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The Claremont

4.0 star property

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Photo gallery for The Claremont

View from room
Bar (on property)
Memory-foam beds, in-room safe, desk, blackout curtains
Beach nearby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Loch Promenade 18, Douglas, IM1 2LX
  • Douglas Beach
    ‪1 min walk‬
  • Manx Museum
    ‪5 min walk‬
  • Gaiety Theatre
    ‪6 min walk‬
  • Isle of Man (IOM)
    ‪18 min drive‬

Room options

View all photos for Business Room, Sea View

Business Room, Sea View | Memory-foam beds, in-room safe, desk, blackout curtains

Business Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Single Room

Memory-foam beds, in-room safe, desk, blackout curtains

Business Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Business Studio

Memory-foam beds, in-room safe, desk, blackout curtains

Business Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory-foam beds, in-room safe, desk, blackout curtains

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Memory-foam beds, in-room safe, desk, blackout curtains

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Memory-foam beds, in-room safe, desk, blackout curtains

Business Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Claremont

Beach hotel with free breakfast and 24-hour business centre
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
The Claremont offers 56 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. 32-inch Smart televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Claremont , you're just a quick walk from Douglas Beach. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Coast Bar and Brasserie, a brasserie with ocean views
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from Douglas Beach and 5 minutes on foot from Manx Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. The business-friendly The Claremont also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. You'll have access to the health club at a partner property.

This 4-star Douglas hotel is smoke free.

Guests are served a free English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Coast Bar and Brasserie – Overlooking the ocean, this brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English, Filipino, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

The Claremont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 294 reviews
Rating 8 - Good. 117 out of 294 reviews
Rating 6 - Okay. 24 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is in a perfect location on the seaside in central Douglas. Stores and restaurants are within easy walking distance. Staff are friendly and efficient. Dinner as well as breakfast the next morning were wonderful. Room had a tub AND a walk-in shower!
Stayed 1 night in Nov 2024

10/10 Excellent

Ronda, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Extremely helpful and friendly staff. The adjoining restaurant is wonderful.
Stayed 2 nights in Oct 2024

8/10 Good

Hazem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel dining was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is a great hotel, but the team running the service, housekeepers, bar and restaurant and management, ensure the overall service complements the building and accommodation. I would like to highlight the house keeping inparticular as a reason to book The Claremont. We booked a long stay and will not hesitate to do so again.
Stayed 9 nights in Oct 2024

8/10 Good

Clive

Could do with a evening restaurant appraisal as the food should have matched the high standards of the hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Amenities
Location was great. Breakfast included. Good restaurant on site
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely felt welcomed and I am extremely happy I stayed here
Stayed 1 night in Sep 2024

6/10 Okay

Jeanette

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you choose this hotel make sure that you are booked in a room to the front of the property, otherwise you will get very little sleep. The back of the hotel is very noisy with extractor fans and kitchen radios blasting late at night and early morning. All windows are obscured with plastic and can only be opened a little to provide fresh air. However that only makes the noise worse! Otherwise it could be a great hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for business with all the facilities I needed; helpful, knowledgeable and accommodating staff, good service and delicious food. No complaints!!!
Stayed 2 nights in Sep 2024

8/10 Good

Gill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graham

Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel and great evening meal.
Smart hotel and great evening meal
Stayed 1 night in Aug 2024

10/10 Excellent

Skevi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service lacking but nice hotel
Very nice hotel well located. Restaurant staff excellent really nice service dinner food okay. Breakfast really good. Reception team well some of them don't seem to care about service. Rarely at reception you have to wait for them to come out of their little room. A few of them condescending and not interested in offering better. Working up a few times by noisy workstaff at the back of the hotel. Apart from that a nice hotel and as I say some stuff very very helpful especially in the restaurant
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Lovely hotel. Staff in the restaurant were incredibly helpful and friendly and deserve a special mention!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolyn, Chattanooga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, conveniently central.
Stayed 3 nights in Jun 2024

8/10 Good

Jan

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and worth it
This is a great hotel on the Prom and only a few minutes walk from the ferry terminal. The bed was wonderful and bathroom was nice and big. Included breakfast was one of the best we had on our trip! Top choice for our next trip to Douglas!!
Stayed 1 night in Jun 2024

10/10 Excellent

Isaac, Christiansburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Exactly as advertised.
Stayed 2 nights in Jun 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Royston, Manchester

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023