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The Sefton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sefton

Indoor pool
Lobby sitting area
Interior detail
In-room safe, desk, iron/ironing board, free WiFi
Property entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Gaiety Theatre
    1 min walk
  • Douglas Beach
    1 min walk
  • Manx Museum
    7 min walk
  • Isle of Man (IOM)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

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Front of property

The Empress Hotel

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Free WiFi
Restaurant
Business services
4.2 out of 5, Very good, (774)
The price is CHF 83
for 1 room
includes taxes & fees
20 Jan - 21 Jan
The Empress Hotel

About this property

The Sefton

Hotel on the beach, with indoor pool
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre.
The Sefton offers 102 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the breakfast at The Sefton. During your stay, you're just a quick walk from Gaiety Theatre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine and ocean views while dining at Bonzai
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Gaiety Theatre and Douglas Beach
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
Bonzai – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Sir Normans – Overlooking the ocean, this bar only serves dinner. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 427 reviews" "
Rating 8 - Good. 153 out of 427 reviews" "
Rating 6 - Okay. 63 out of 427 reviews" "
Rating 4 - Poor. 17 out of 427 reviews" "
Rating 2 - Terrible. 14 out of 427 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaret on reception and Anthony the night manager really went out of there way to make our stay perfect. There was 2 other staff on reception that I can't recall there names but they were excellent too. Thank you so much and see you in April
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Great location Our room was one of the rooms towards the rear of the hotel that had obscure glazing, to let light in only,
Stayed 1 night in Oct 2024

10/10 Excellent

Lavinia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing girly week away
We had a wonderful time. All of the staff were so helpful and made sure our stay was out of this world. Yes the hotel needs some updating but they are starting to update the rooms 1 by 1. The swimming pool is in need of some tlc and we could not use the sauna or jacuzzi as they were locked and were not accessible. However the food was to die for and as I said the service was amazing and made up for the small downsides. Overall had a really good girly week away with my friend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Graham

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We thoroughly enjoyed our stay in one of the Atrium rooms, it was great to have the balcony in such a lovely atmosphere. It was a bonus to have a very quiet fridge in the room with complimentary bottles of water. The Encore was a lovely bar and the food in the Bonsai was amazing, the best meal out ever for a vegetarian.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Excellent Stay
Excellent weeks stay . Good breakfast and lovely staff. All clean and tidy but don’t expect it to be brand new . It’s a vintage building with lots of quirks. Would recommend.
Stayed 7 nights in Sep 2024

8/10 Good

Thomas

Staff are very good and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Darren

Stayed 2 nights in Sep 2024

10/10 Excellent

Edward, Ripon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, close to restaurants and just a 5 minute drive from the ferry port. The hotel car park charge is reasonable but having to pay every day rather than a single payment to cover the stay is a bit of a nuisance. Every staff member we encountered was friendly and helpful. The buffet breakfast was was good with a wide choice of hot and cold items. The bedroom was a good size and the balcony overlooking the atrium provided a pleasant place to sit. The only extra we would have liked is a few more hangers in the wardrobe. The four provided didn't quite do it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sefton was well located, a short walk from the port, steam railway and horse drawn tram. Rooms were comfortable and breakfast very good. Staff were very helpful. In particular Margaret on reception went over and above offering advice and help. We will definitely book The Sefton again.....
Stayed 3 nights in Sep 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel very much. Very friendly and welcoming staff from the beginning of our stay. Very good breakfast with delicious Kippers. We can not forget about relaxing and very well-kept swimming pool.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Pleasant stay
Great location, hotel itself is a bit dated but clean. The room I stayed in was very hot and no temperature controls to change inside the room. Breakfast was good and staff friendly! Would stay again for business.
Stayed 2 nights in Sep 2024

6/10 Okay

richard

Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony which was over the atrium was lovely. Excellent breakfast!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things could use some updating overall our stay at the Sefton was VERY enjoyable!!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
The Atrium area was a bit shabby, and the bedrooms in this area though spacious were not functioning well. We had problems with hot water at peak times. However the location was perfect. There was a bus stop outside the Sefton, and some good restaurants within walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Great location, lovely view of the beach and everything within walking distance. Staff and service was absolutely 5* they were really friendly and helpful. For example We asked for advice on getting to the airport on checkout day they helped with route maps and even provided a packed lunch for us to take on the journey since we were out early. On one day there was a fire alarm and the staff were quick to act and so professional making everyone comfortable whilst the issue was resolved. We also enjoyed the breakfasts every morning. Rooms were nice but showed signs of age and some furnishings like chairs were stained. The building as a whole probably requires updating/refurb for example in the pool there was significant rusting on mirrors etc but this did not take away from the stay and we would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic rooms a bit tired
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We area well travelled couple and whilst not being 5 star it makes up for it in so many other ways. Makes for a good hotel accommodation in Douglas.
Stayed 5 nights in Aug 2024