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"I felt safe in the hotel. It was generally quiet. Staff members were helpful and friendly. Housekeeping was not up to standard. We had to ask for towe ... " More

By a verified traveller on Sun 27 Feb 2022

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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Al Khoory Atrium Hotel. During your stay, you'll be within walking distance of Mall of the Emirates. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy international cuisine while dining at Spices
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 15 minutes by foot from Ski Dubai and a 2-minute drive from Mall of the Emirates
  • Airport shuttle service available for a fee

Al Khoory Atrium Hotel ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Al Khoory Atrium Hotel

Everyone (7) Family (4)
4 out of 5
I felt safe in the hotel. It was generally quiet. Staff members were helpful and friendly. Housekeeping was not up to standard. We had to ask for towels and toilet paper.

Posted by on 27 Feb 2022

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Comment from Hotel Management

27 Feb 2022 by Al Khoory Atrium Hotel Team

Dear Ashokumar, Thank you for sharing your experience online. We are pleased to hear that overall you enjoyed your stay at Al Khoory Atrium Hotel, Al Barsha. Team truly appreciate your kind feedback. We do apologize for the inconveniences in regards of housekeeping . Rest assured we will share your feedback for further improvements of the services. Once again thank you for having stayed with us and we look forward to welcoming you back in the near future! Kind regards, Al Khoory Atrium Hotel Team

4 out of 5
Away of city center They gave me a room of 2 single small bed not a kingsize bed.i don't know why .I was busy enough to discuss with the staff. It is sn average hotel with fair breakfast served.It is unnecessarily expensive

Posted by on 5 Feb 2019

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Comment from Hotel Management

12 Feb 2019 by .

Dear Valued Guest, Thank you for sharing your valuable feedback following your stay at our hotel. Please accept our sincere apologies for any inconvenience caused in regards to the points which you have raised , profile name show as anonymous we are unable to identify the stay details ,and we would appreciate it if you could share with me some further details regarding this matter. However ,we have treated your feedback with the seriousness it deserves and have conducted refresher training on our expectation with all members of the team, reiterating these expectations and with our Front Office Manager tasked at ensuring follow through is achieved. Once again thank you for feedback and we look forward welcoming you back in near future. Kind Regards, The Management Al Khoory Atrium Hotel

4 out of 5
Lovely hotel within walking distance of the Mall of the Emirates. Big clean room, three times the size of our room the previous two nights at media one hotel. Pool on the roof and looked like good spa facilities. Would give five stars, only issue is that breakfast not really geared for British people so would just book the room next time as breakfast an optional extra. Thank you for a lovely stay!

Posted by on 4 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by .

Dear Valued Guest , Thank you for taking the time to write a review.We were glad to know that you enjoyed the prime location of the hotel and that you acknowledged the positive elements of your stay. We make every effort to ensure your expectations are exceeded. Furthermore in regards of breakfast comment ,we can confirm that our Culinary Leader has been made aware of your feedback and is making continuous improvements to our breakfast cycle, aimed at improving the food quality delivery and we look forward to welcoming you back for another visit in the near future. Warm Regards The Management Al Khoory Atrium Hotel

5 out of 5

Excellent hotel

We stayed for 6 nights on bed and breakfast. Breakfast was excellent. Very good choice. Rooftop Pool very good. Staff were very friendly. Especially Denish and Robina. Thank you for a very good stay and I would recommend the hotel and stay there again.

Posted by , from Gateshead. tyne and wear on 21 Nov 2017

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Comment from Hotel Management

25 Nov 2017 by Moataz

Thank you for your review and we really appreciate your feedback and giving us a full score! Please consider us your second home in Dubai and we look forward to your return. Have a pleasant day - Mohamed Elkahla, General Manager

1 out of 5
Longue attente à l'arrivée. Pas eu de facilité. Personne ne parlait arabe alors quil était mentionné cela. Spa et équipements en panne! Mauvais séjour.

Posted by on 15 Feb 2022

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Comment from Hotel Management

21 Feb 2022 by Al Khoory Atrium Hotel Team

Dear Sadia, Thank you for completing your feedback online. We really appreciate your comments as they will help us in improving our services. We do sincerely apologize for the inconveniences occurred during the stay and that we failed to meet your expectations during your visit to us. We have Arabic speaking colleagues in the hotel(restaurant , reception, spa), however there might be some short time gaps when they might be not available. Rest assured that we will share your feedback with concerned departments for further enhancement of our services. Thank you for staying with us and we rest at your services for any future visits to us! Kind regards, Al Khoory Atrium Hotel Team

1 out of 5
Ménage approximatif Tâches sur les serviettes et draps Personnel pas du tout agréable, ne disent jamais bonjour, ne nous a rien expliqué du fonctionnement de l’hôtel Nous sommes arrivé très tard, il faisait une chaleur extrême et la 1ère chose que l’on nous a demandé c’est début payer la taxe de séjour, ils ne nous ont même pas proposé un verre d’eau, nous avons dû le demander. Les filles des excursions, ne nous a rien proposé, elle passait des heures sur son téléphone sans levé la tête et nous proposer des activités intéressantes. En gros, j’en ne recommande pas cet hôtel Je remercie juste Sylvain, qui lui était super serviable malgré tout et qui sauve l’honneur

Posted by , from Paris on 18 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Al Khoory Atrium Hotel

Dear Valued Guest, Thank you for the feedback on your stay at the Al Khoory Atrium Hotel At the outset please accept our apologies for the inconvenience caused during your stay where by you had a below par experience. Your concerns on arrival experience & travel desk has been taken up for improvement with the concerned teams. We promise you that you will find impacts on all the areas you have addressed. We certainly hope that keeping in view the above rationale you will give us another opportunity to serve you at the AL KHOORY ATRIUM Hotel to enable us to showcase our improved hospitality. Best regards, The Management Al Khoory Atrium Hotel

5 out of 5
Die nähe zur Metro (ca. 5-8 min.) ist sehr praktisch. Mit der Metro erreicht man alle Sehenswürdigkeiten bequem. Alle sind sehr freundlich und hilfsbereit! Das Frühstücksbuffet ist super und reichhaltig. Zimmer sind gross und sauber. Die Möglichkeit auch am Abend im Hotel zu Essen ist praktisch und das Essen ist sehr gut. Einzig der etwas kleine Pool gibt ein kleines Minus.

Posted by on 20 Apr 2019

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Comment from Hotel Management

20 Apr 2019 by Al Khoory Atrium Hotel

Dear Mr.Haitham , Thank you for taking the time to write a review on online following your recent stay with us at Al Khoory Atrium Hotel .We were glad to know that you enjoyed your stay & facilities that you acknowledged the positive elements of your stay. We make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. We certainly look forward of having the opportunity to welcome you back very soon. Warm Regards The Management Al Khoory Atrium Hotel

4 out of 5
Etäisyys Sharaf DG - metroasemalta oli lyhyt, samoin Maii of the Emiratesille oli lyhyt kävelymatka.

Posted by on 9 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Al Khoory Atrium

Dear Guest, We really appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcome you back soon. Warm Regards, The Management Al Khoory Atrium

5 out of 5
Sehr nett !Super Frühstück und alles bestens geklappt.

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Al Khoory Atrium

Dear Valued Guest , Thank you very much for your review. We are happy to know that you have found over all service to your satisfaction as it is what we strive all times. We are looking forward to welcome you back in the future. Best regards, The Management Al Khoory Atrium

4 out of 5
Hôtel très bien, en très bon état, le personnel est très serviable. Chambre propre, spacieuse, il manque juste juste des fenêtres de dans la chambre. Petit déjeuner correct. Équipements extérieurs corrects, dommage que le spa soit séparé homme/femme. Proche du mall et transports.

Posted by on 12 Aug 2018

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Comment from Hotel Management

18 Aug 2018 by Mohamed Elkahla, General Manager

Cher Client merci pour les complements et nous esperons vous voir toujours parmi nous a notre Hotel AlKhoory Atrium , votre deuxieme maison a Dubai Recevez Monsieur Nos meilleures Salutations

Property Features

Al Khoory Atrium Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. A 24-hour business centre and meeting rooms are available. WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at the family-friendly Al Khoory Atrium Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Dubai hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2016
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Mashreq Metro Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Al Khoory Atrium Hotel offers 226 air-conditioned accommodations with minibars and a safe. 22-inch LED televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Spices – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

La Atrio – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

The on-site spa has massage/treatment rooms. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Al Khoory Atrium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Al Khoory Atrium Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.00 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 25 for children
  • Airport shuttle fee: AED 200 per vehicle (one way)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Khoory Atrium Hotel Dubai
  • Al Khoory Atrium Dubai
  • Al Khoory Atrium
  • Al Khoory Atrium Hotel Hotel
  • Al Khoory Atrium Hotel Dubai
  • Al Khoory Atrium Hotel Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at Al Khoory Atrium Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.