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Citymax Hotel Al Barsha at the Mall

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
Front of property
2 bars/lounges
Reception
Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Behind Mall of Emirates, Al Barsha First, Dubai
  • Ski Dubai
    14 min walk
  • Mall of the Emirates
    14 min walk
  • Souk Madinat Jumeirah
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
Millennium AL Barsha
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (206)
The price is CHF 130
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Millennium AL Barsha

About this property

Citymax Hotel Al Barsha at the Mall

Hotel with free parking, near Mall of the Emirates
A restaurant, 2 bars/lounges and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and dry cleaning.
Citymax Hotel Al Barsha at the Mall offers 376 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in May 2018.

Recreational amenities at the hotel include a health club.
During your stay at Citymax Hotel Al Barsha at the Mall, you'll be within walking distance of Mall of the Emirates. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Mall of the Emirates and Ski Dubai
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A health club, a vending machine, and gift shops/newsstands are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall. Free self parking is available. A complete renovation of Citymax Hotel Al Barsha at the Mall was completed in May 2018.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
City Cafe – On-site restaurant.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citymax Hotel Al Barsha at the Mall offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 830 reviews" "
Rating 8 - Good. 366 out of 830 reviews" "
Rating 6 - Okay. 158 out of 830 reviews" "
Rating 4 - Poor. 48 out of 830 reviews" "
Rating 2 - Terrible. 25 out of 830 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

4/10 Poor

Martin

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall, restaurant
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Good
it was good
Stayed 8 nights in May 2021

10/10 Excellent

Constantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.
Stayed 8 nights in Mar 2021

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Handy for Mall at Emirates.
Stayed 14 nights in Mar 2021

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and clean
Overall it was very good, i stayed two nights and i felt like I'm in my home :) The staff is very friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all needed facilities and it is of International standard .
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.
Stayed 2 nights in Mar 2021

8/10 Good

Adnan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021