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4.6 out of 5

"Amazing place and extremely good value for money. Free shuttle service to the Dubai mall " More

By a verified traveller on Tue 09 Jul 2019

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Basic Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Burj Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Dubai - Business Bay. During your stay, you'll be within walking distance of Dubai Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at My Square
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 3-minute drive from Dubai Mall and a few minutes from Burj Khalifa
  • Airport shuttle service available for a fee

DoubleTree by Hilton Dubai - Business Bay ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Dubai - Business Bay

Everyone (8) Couples (4) Family (6)
1 out of 5
I am very disappointed by the service of this hotel. The hotel staff are rude and unhelpful. I asked for a bottle of water and the lady got angry with me. I ask someone outside to support me with a cab the guy was so rude and short with me. Everyone in this hotel seems angry and rude I want my money back. I would never stay here again.

Posted by on 9 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Tanya

Dear Ms. Sara, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! We apologise for the inconvenience caused. We hope to welcome you back and we will definitely work towards making your stay great. Kind regards, Tanya Khera

5 out of 5
Amazing place and extremely good value for money. Free shuttle service to the Dubai mall

Posted by on 9 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for you great scores and lovely feedback! We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

4 out of 5
Good hotel but the room wasn't cleaned the day before leaving. We had no fresh towels and when I asked for some it took hours before they were brought up.

Posted by on 10 Feb 2019

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Comment from Hotel Management

11 Feb 2019 by Emilia

Dear valued guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for taking the time to share your recent stay experience with us. My apologies that the before last day of your stay the room was not cleaned, please note that any time during your stay you can tell us your preferred room cleaning time so we can inform our HouseKeeping team about your preferences. Moreover, it is great to see the good score you gave us. We look forward to welcoming you back soon! Kind regards, Emilia Compagner Guest Relations

5 out of 5
Ich war mit allem sehr sehr zufrieden Personal sehr sehr freundlich und hilfsbereit der Herren und die Damen im Restaurant im Servic arbeiten Herr Deepanshu und Dinesch und Frau Selene waren sehr nett

Posted by on 7 Oct 2023

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Comment from Hotel Management

8 Oct 2023 by Hana

Dear Sultan,Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking.We look forward to welcoming you back to our hotel in the near future!Warm regards,Hanna Palermo

5 out of 5
👌

Posted by on 7 Aug 2023

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Comment from Hotel Management

7 Aug 2023 by GRACE ROM

Dear Ms. Mariam,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel with perfect rating. We look forward to welcoming you back and to continue exceeding your expectations. Best regards, Grace Claveria Rom Assistant Front Office Manager

5 out of 5
Great location. And fantastic breakfast. Every employee was helpful and friendly. Thank you

Posted by on 19 Jul 2023

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Comment from Hotel Management

20 Jul 2023 by Melissa

Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor

3 out of 5
Dommage que les photos de présentation de la piscine ne correspondent pas à la réalité. Les murs sont à l'état brut (béton, absence de fleurs, ...) et sont très proches du bassin. Pas vraiment la photo de présentation ! Les navettes vers la plage sont pratiques mais il serait judicieux d'augmenter les horaires. Exemple vécu : départ à 12h10, puis 50-60' de transfert pour arriver sur site. Finalement retour à 16h15! Pas vraiment optimum. Sinon, le séjour est appréciable : le personnel à l'écoute et attentionné, la nourriture de très bonne qualité, même s'il n'y a pas de grandes variations. La propreté est impeccable. Les photos sont trompeuses!

Posted by on 30 Oct 2022

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Comment from Hotel Management

8 Nov 2022 by Hany

Dear Yannick,Thank you for sharing your review on Expedia.First, apologies for not meeting your expectation during your recent stay. Please rest assured that your comments were raised to the concerned teams to avoid any repeat.Hope to welcome you back in not too distant future.Best regards,Hany AhmedGeneral Manager

5 out of 5
Excellent staff, good food, cozy pool area and gym. Everything worked very well on a family holiday.

Posted by on 23 Oct 2022

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Comment from Hotel Management

24 Oct 2022 by Hany Ahmed

Dear Lassi,Thank you for your feedback and we are looking forwarded welcoming you back

5 out of 5
It was so nice. The People were so friendly. I liked the Style from this hotel very much. i cant say anything negative. i will come back again🙈 Thank you all so much

Posted by on 7 Jun 2022

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Comment from Hotel Management

11 Jun 2022 by Hany Ahmed

Dear Nathalie, Thank you so much for your comments and we are looking forwarded to welcome you back

5 out of 5
Hôtel très beau très bon emplacement , j’ai passé une superbe semaine dans cet hôtel avec un personnel très accueillant et très attentif avec les clients. Un hôtel où je retourne avec plaisir.je conseille cet hôtel 😊😊

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Tanya

Dear Ms. Maria, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your great comments and lovely scores. We hope to welcome you back to our 'Cookie' Kind regards, Tanya Khera Guest Relations

About the DoubleTree by Hilton Dubai - Business Bay

Location Bay Square 5, Business Bay, Dubai,

Property Features

DoubleTree by Hilton Dubai - Business Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 9 meeting rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Dubai - Business Bay. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 238 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

DoubleTree by Hilton Dubai - Business Bay offers 238 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 49-inch flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

My Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Bay Club – This rooftop bar only serves light fare. Open daily.

Oud – This café only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Dubai - Business Bay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Dubai - Business Bay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 95 to 150 per person
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Dubai Business Bay Hotel
  • DoubleTree Hilton Business Bay Hotel
  • DoubleTree Hilton Dubai Business Bay
  • DoubleTree Hilton Business Bay
  • DoubleTree Hilton Business
  • DoubleTree by Hilton Dubai - Business Bay Hotel
  • DoubleTree by Hilton Dubai - Business Bay Dubai
  • DoubleTree by Hilton Dubai - Business Bay Hotel Dubai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.