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10 Apr 2023 by Vidhi Waghela Guest Relations Officer
Dear Ashley,Thank you for taking the time to review your recent stay at our hotel.We have taken good note of your opinion of your experience and are truly sorry our hotel did not meet your expectations; our team works daily to provide the best possible service. Please rest assured that your review will be shared with our heads of department for review.We hope we can provide you with an improved stay in the future.Kind regards,Vidhi Waghela Guest Relations Officer
16 Oct 2024 by Hnin Nay Chi Hlaing
Dear Dasmir,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
22 Aug 2024 by Hnin Nay Chi Hlaing
Dear Guest,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
13 Aug 2024 by Hnin Nay Chi Hlaing
Dear Marco,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
11 Jul 2024 by Hnin Nay Chi Hlaing
Dear Patrick Marcel,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
6 Jun 2024 by Guest Relations Team
Dear Eugen, Thank you very much for your kind feedback.Thank you very much for acknowledging the excellent service provided by our team members. We strive to ensure that each and every guest has the best experience possible, and your positive feedback is really rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations Team
19 May 2024 by Ayas Mohamed
Dear Heidi,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
29 Apr 2024 by Hnin Nay Chi Hlaing
Dear Thomas,Thank you very much for your kind feedback. We are thrilled to hear that you had a good stay with us. We look forward to welcoming you back for another memorable experience.Best wishes,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
25 Apr 2024 by Hnin Nay Chi Hlaing
Dear Asani,We sincerely apologize for the inconvenience during your recent stay. Your feedback is invaluable, and we're committed to improvements. Please allow us to make amends by inviting you back for a seamless experience. We appreciate your understanding.Best regards,Guest Relations TeamDukes The Palm, a Royal Hideaway Hotel.
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club. Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
West 14 – This steakhouse specialises in American cuisine and serves lunch and dinner.
Khyber – This restaurant specialises in Indian cuisine and only serves dinner.
DUKES Bar – On-site bar.
24-hour room service is available.
A private beach, a marina and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
