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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

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Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • On private beach

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪7 min walk‬
  • The View at The Palm
    ‪15 min walk‬
  • The Walk
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a marina and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.
The free breakfast at Dukes The Palm, a Royal Hideaway Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Great British Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nakheel Mall and 6 minutes by car from Dubai Marina Mall
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
West 14 – This steakhouse specialises in American cuisine and serves lunch and dinner.
Khyber – This restaurant specialises in Indian cuisine and only serves dinner.
DUKES Bar – On-site bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1008 reviews
Rating 8 - Good. 208 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, clean, smell very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

julie-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. We arrived before our room was available but were provided access to shower and changing facilities and offered refreshments. All the staff were polite, friendly and helpful. The breakfast buffet is wonderful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing here!
Always amazing! Service, facilities, employees & location. Been coming for years.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with attentive staff. Not a great choice of food at dinner but v good breakfast. Pool needed some sprucing up
Stayed 6 nights in Nov 2024

10/10 Excellent

hennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing location right opposite aura sky pool and nakheel mall. Lovely staff and cute rooms. The beach is lovely and the breakfast selection is huge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms really nice and staff really helpful and friendly. Will definitely be going back
Stayed 7 nights in Nov 2024

10/10 Excellent

Erdogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the Dukes on the Palm. The location is perfect with the private beach, close to the first frond, walkable to the Nakheel mall for shopping, views of the palm and dining options. The staff are generally brilliant and the food is good too. We will most likely be back again next year!
Stayed 6 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel, with beach access
Stayed 4 nights in Nov 2024

6/10 Okay

Steven

Liked: Staff & service, property conditions & facilities
Smelled a little musty in the hallways. Didn’t get my complimentary drinks. They messed up my booking, called me a day before my check out they I had to check out or I’d be charged for an extra night eventhough Expedia showed by correct check out day
Stayed 6 nights in Nov 2024

10/10 Excellent

Daryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the stunning Dukes The Palm Resort in Dubai, and it was an unforgettable experience! The highlight of my stay was undoubtedly the private beach, which was pristine and offered breathtaking views. The resort itself is beautifully designed, blending luxury with comfort. The staff were incredibly attentive, ensuring that every aspect of my stay was perfect. I also enjoyed the diverse dining options available on-site, with delicious cuisine that catered to every palate. Whether lounging by the pool or soaking up the sun on the beach, every moment was pure bliss. I highly recommend this resort to anyone looking for a luxurious getaway in Dubai. I can’t wait to return!
Stayed 5 nights in Nov 2024

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the only thing is that the rooms had a different smell due to the humidity. Sometimes coming into the room it didn't smell pleasent.

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Oct 2024

10/10 Excellent

Benjamin Rhys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay in Dubai.
Stayed 7 nights in Oct 2024

8/10 Good

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms need a makeover and there were some plumbing issues, pool is a bit of walk from the hotel, food ( breakfast, lunch and dinner ) is very limited so you may need to take a walk to the mall.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sussan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

Franceschina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay at Dukes. And again did not disappoint. From the staff that greet you from when you arrive at the front of us to the staff that clean rooms. Fantastic service. The staff on the entrance are just amazing always eager to help with your shopping not just getting out the car but carrying it to your room brilliant. Breakfast staff and cooks are equally as good. Good options second to none. Thank you Mark always a pleasure. From the two Francs
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Superb service, food and location
Stayed 4 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Elina

Stayed 3 nights in Oct 2024

6/10 Okay

Yvonne M

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room we were in (414) was definitely not delux neither did it have any kind of view city or otherwise, just a view straight into an apartment building. Room was dark even with lights on. The shower in the bath configuration without a shower curtain just a glass partition that did not even meet the bath meant that the floor flooded extensively. I dread to think of the damage to whatever area was below us. The writing on the power panels meant we had to guess what turned on what. Considering this hotel classes itself as Luxury VIP access makes me wonder where it has gotten it’s reviews from
Stayed 2 nights in Oct 2024