6/10 Okay
Sacora, Hammond
26 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities
Mostly everything was great besides one huge problem I had. I normally don’t allow my room to be cleaned unless I am inside for this very reason. The cleaner threw away my brand new clothing, jewelry and other accessories I purchased because he classified it as trash. It was in shopping bags. The cleaner denied it at first but I pressed on. They then went through the trash and got my brand new items out and brought them to me. However he had no business going through my stuff. If it was in a bag he should’ve cleaned around the bag. They forced me to allow them to clean and that was the result. I am still highly upset about this. When you clean you are not supposed to touch personal items no matter what. If it’s not in the trash don’t you just classify it as trash. Other than that the entire stay was great.
Sacora
Stayed 7 nights in Dec 2024