Holiday Inn Express Dubai Jumeirah, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Dubai Jumeirah, an IHG Hotel

Lobby lounge
Point of interest
Point of interest
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Jumeirah Road, Dubai, 0
  • Jumeirah Mosque
    15 min walk
  • La Mer
    3 min drive
  • Dubai Cruise Terminal
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    15 min drive

Room options

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed with Sofa bed, Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Smart Room)

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Smart Room)

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Dubai Jumeirah, an IHG Hotel

Hotel with free breakfast, near Dubai Cruise Terminal
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Holiday Inn Express Dubai Jumeirah, an IHG Hotel offers 193 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bidets and hairdryers.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Holiday Inn Express Dubai Jumeirah, an IHG Hotel, you're just a quick walk from Etihad Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute drive from Dubai Cruise Terminal and a few minutes from Dubai World Trade Centre
  • Free shopping centre and beach shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dubai Jumeirah, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Dubai Jumeirah, an IHG Hotel has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free shopping centre shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Dubai Jumeirah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 100 per night
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AED 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Jumeirah Holiday Inn Express
Holiday Inn Express Dubai Jumeirah
Holiday Inn Express Hotel Dubai Jumeirah
Holiday Inn Dubai
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Express Dubai Jumeirah Hotel
Holiday Inn Express Jumeirah Hotel
Holiday Inn Express Jumeirah
Express Dubai Jumeirah, An Ihg
Holiday Inn Express Dubai Jumeirah
Holiday Inn Express Dubai Jumeirah, an IHG Hotel Hotel
Holiday Inn Express Dubai Jumeirah, an IHG Hotel Dubai
Holiday Inn Express Dubai Jumeirah, an IHG Hotel Hotel Dubai

Holiday Inn Express Dubai Jumeirah, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 944 reviews" "
Rating 8 - Good. 411 out of 944 reviews" "
Rating 6 - Okay. 158 out of 944 reviews" "
Rating 4 - Poor. 67 out of 944 reviews" "
Rating 2 - Terrible. 30 out of 944 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Elsa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a area which feels unsafe to go outside in the evening/night time unless you drive or use taxi.The room was smelling heavily like smoke and the bathroom was very old and mold was around the shower cabinet.The dining was very poor .Would not recommend if you are looking for cleanliness, safe and a tasty dining experience.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ryan

Stayed 1 night in Aug 2024

6/10 Okay

Kwok Chang

Stayed 2 nights in Jul 2024

10/10 Excellent

Ersin, Istanbul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy place with friendly staff.
Stayed 10 nights in May 2024

6/10 Okay

Hunayn

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property has great potential but would benefit from some updates and improvements in the rooms. While room service could be more prompt, the staff were friendly and accommodating. The complimentary underground parking, though tight, was a nice perk. The bathrooms could use some TLC, particularly the shower doors and heads. There was some noise from the room above, but overall it was a decent stay.
Stayed 5 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service wasn't great, hotel service wasn't great, 1 towel was given for 2 people, no toothpaste or toothbrush was given, standing shower wasn't good, low water flow from the shower head. breakfast was great.
Stayed 5 nights in Apr 2024

2/10 Terrible

TUNG SHING

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t watch the TV. No room service and without any materials provided for the basic cleaning of toothbrush. It’s very bad service
Stayed 5 nights in Apr 2024

10/10 Excellent

Mahesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Magdy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are no king beds as I paid and booked 4 rooms for my family members. They gave us queen beds no king beds. The room service gave us very bad quality of blankets and it’s very small not even enough for a baby. They don’t put any hair conditioner in the bathrooms.
Stayed 9 nights in Mar 2024

8/10 Good

Howard Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly, accommodating staff. Room was clean and spacious. Free bottled water left every day with fridge in room to keep it chilled. Only downside, the location - a taxi ride away from the metro which was a little inconvenient. Also, the cargo port is directly opposite. The extremely bright 24-hour lights from there can hinder sleep. Best to ask for a room not on this side if this could be a problem.
Stayed 6 nights in Mar 2024

4/10 Poor

Mohamedraza

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Found coakroach in the room. The plumbing poor.
Stayed 8 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Prasad

Nice stay
Stayed 4 nights in Nov 2023

8/10 Good

FARHAD

Business traveller
Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable stay in dubai.
It was an excellent stay for me, staff members were polite and helpful, LOVELY at the reception were very helpful. Will visit again near future.
Stayed 6 nights in Sep 2023

10/10 Excellent

MUADDASSER

Stayed 3 nights in Sep 2023

8/10 Good

LeAndre

Travelled with pets
The location and pricing
Stayed 3 nights in Mar 2023

10/10 Excellent

Sargon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great short drive to many attractions. Staff and service are great.
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
It was a terrible stay with bed bugs in the bed. Every member left with bites on us. And cleanliness was not up to standard.
Stayed 2 nights in Dec 2022

4/10 Poor

Scotty

Stayed 2 nights in Nov 2022

2/10 Terrible

Kamil, Fort Lee

Business traveller, Travelled with group
Disliked: Staff & service, amenities
I arrived at the hotel at 10 PM in the evening of 5 Dec. I was shocked to know that they cancelled my booking for no reasons. Besides, they told me that they are full !.. I contacted Expedia to resolve it for almost 20 minutes without any success. Then, I had to leave the hotel. This is terrible act by the hotel and not acceptable. This is also a grave failure by Expedia to protect a member of long time. Lately, Expedia also embarrassed me on 19 Nov in Washington DC (Washington Plaza Hotel). They could not find the booking of Ali Hantal (Itinerary: 72428630020269) and I had to make new booking!.. I need an explanation and compensation from Expedia before I terminate my long lasting memebership.
Stayed 1 night in Dec 2022

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
Despite booking and paying in advance for two twin non-smoking rooms, and emailing to request a late check-in (flight landed at 1am; email acknowledged and accepted) we were told that these rooms were not available. We were given a twin and a double on the smoking floor which meant sleeping on a pull-out bed, not being able to unpack and switching rooms the following day. We were told that the hotel policy is that we would only get the rooms requested if they were still available. What is the point of reserving a room, paying in advance and notifying (and being acknowledged) of a late check-in if someone else could walk in on the day and be given the final two non-smoking twin rooms? The night staff were apologetic about this policy and helpful in rectifying the issue the next day. If you are arriving late and want to avoid the frustration of not getting the room you have already paid for I would suggest booking an alternative hotel.

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary in the food and beverage is a very kind and efficient employee.
Stayed 2 nights in Nov 2022