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ibis Mall Avenue Dubai

3.0 star property

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Photo gallery for ibis Mall Avenue Dubai

View from room
Point of interest
Room, 2 Single Beds | Down duvets, individually furnished, desk, blackout curtains
Aerial view
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2 A Street, Al Barsha, Mall of the Emirates, Dubai, 0
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪6 min walk‬
  • Souk Madinat Jumeirah
    ‪6 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Down duvets, individually furnished, desk, blackout curtains

Room, 2 Single Beds

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down duvets, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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The price is CHF 127
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About this property

ibis Mall Avenue Dubai

Eco-certified hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Mall Avenue Dubai offers 204 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Amici Italian Restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Free beach shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified ibis Mall Avenue Dubai. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Amici Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner.
Ezaz Bar – This bar specialises in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amici Italian Restaurant
  • Ezaz Bar

Things to do

  • Ski passes
  • Snow sports gear

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Mall Avenue Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Ibis Emirates Mall
Ibis Hotel Emirates Mall
Ibis Mall Emirates
ibis Dubai Mall Emirates Hotel
ibis Emirates Hotel
ibis Dubai Mall Emirates
ibis Emirates
ibis Mall Avenue Dubai Hotel
ibis Mall Avenue Dubai Dubai
ibis Mall Avenue Dubai Hotel Dubai
ibis Dubai Mall of the Emirates Hotel

ibis Mall Avenue Dubai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 837 reviews
Rating 8 - Good. 329 out of 837 reviews
Rating 6 - Okay. 150 out of 837 reviews
Rating 4 - Poor. 55 out of 837 reviews
Rating 2 - Terrible. 36 out of 837 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YEHYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness
متاز
Stayed 2 nights in Dec 2024

10/10 Excellent

YEHYA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thanks to Mr Nyni
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
No staff for luggage transfer, no washroom slippers, small rooms with average facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Nikko

Travelled with family
Good location! Friendly staff!
Stayed 5 nights in Nov 2024

10/10 Excellent

Philip

Business traveller
Liked: Amenities
Good and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Mahad

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cirenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It so amazing than they replace with no charge the bottles of water, I'm very thankful for that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatios

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2024

4/10 Poor

Mohamad Wael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room ventilation is bad , the room is humid, the pillows are very bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Mian Khurram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Farah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: - smooth check in process - friendly staff - hotel is a 10 minute walk from Mall of the Emirates Could improve: - required renovations as the rooms are outdated; upgrade the carpeting and wall color maybe for a more relaxing room ambience

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed - Hotel was closed
We arrived at the hotel and found it was closed due to flooding. We received no notification from the hotel or Hotels.com there was any issue with our accomodation and in fact received an email 2 days before our stay asking if we wish to upgrade our stay. There was a handwritten notice on the front of the hotel advising us to ring for help - the number provided would not connect via our mobiles or a land line. Very disappointed with this booking.
Stayed 2 nights in Apr 2024

6/10 Okay

Farid

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn’t good as other IBIS’s. Food was okay but rooms were not
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We stayed during the severe flooding. The staff were more than amazing
Stayed 1 night in Apr 2024

6/10 Okay

margaret

Liked: Staff & service
Please remove the carpets in the rooms they are too old and even cleaning them its now beyond hoovers I was sneezing all night ended up buying antihistami e tablets which is not good at all.the toilet sink drains very slowly and the tspe is damaged
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they were accommodating and gave me a late checkout as my flight was late in the night.
Stayed 4 nights in Apr 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were more than adequate and clean. Hot shower, coffee pot, fridge, and safe for your belongings. Restaurant on site was good and very reasonable. Walk to the Mall of the Emirates with Ski Dubai. The only negative would be no gym & pool at the hotel but you can use the adjoining hotels facilities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property to other guests. During our 6 days stay when we requested something that we need, the staff delivers it in just few minutes. Location is convenient. We walk to the mall few times. Staffs are very courteous.
Stayed 6 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 5 nights in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

MAJED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024