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Raffles The Palm

5.0 star property
VIP Access

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Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down duvets, minibar, in-room safe
Exterior
Lobby
Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Spa
  • On private beach

Explore the area

Map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Aquaventure
    ‪6 min drive‬
  • The Walk
    ‪15 min drive‬
  • Marina Beach
    ‪19 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access) | Premium bedding, down duvets, minibar, in-room safe

Suite (Duplex, Lounge Access)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Garden Walk)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 Double Bed (Garden Walk)

  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Twin

Premium bedding, down duvets, minibar, in-room safe

Premier Ocean Twin

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Royal Villa with Private Rooftop Pool

Raffles Royal Villa with Private Rooftop Pool | Premium bedding, down duvets, minibar, in-room safe

Raffles Royal Villa with Private Rooftop Pool

  • 950 sq m
  • Sleeps 10
  • 4 King Beds and 2 Large Single Beds

View all photos for Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony | Premium bedding, down duvets, minibar, in-room safe

Raffles, Presidential Suite, 1 King Bed, Balcony

  • 330 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room with Terrace and Lounge Access T1D

Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down duvets, minibar, in-room safe

Premium Club Room with Terrace and Lounge Access T1D

  • 203 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Palm View With balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Palm View With balcony

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Raffles, Club Twin Room, 2 Twin Beds, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Twin Room, 2 Twin Beds, Balcony

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Raffles, Club Room, 1 King Bed

Beach/ocean view

Raffles, Club Room, 1 King Bed

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Club Palm View Twin With balcony and Lounge Access

Raffles Club Palm View Twin With balcony and Lounge Access | Premium bedding, down duvets, minibar, in-room safe

Raffles Club Palm View Twin With balcony and Lounge Access

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Palm View Room With balcony

Premier Palm View Room With balcony | Premium bedding, down duvets, minibar, in-room safe

Premier Palm View Room With balcony

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

  • 163 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden Walk

Premium bedding, down duvets, minibar, in-room safe

Premier Garden Walk

  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed, Balcony (Ocean)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 Double Bed, Balcony (Ocean)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean

Premium bedding, down duvets, minibar, in-room safe

Premier Ocean

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

  • 220 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property – evening/night

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1008)
The price is CHF 413
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Jumeirah Zabeel Saray Dubai

About this property

Raffles The Palm

Luxury hotel on the beach, with outdoor pool
Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 369 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 48-inch Smart televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Raffles The Palm. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, massages or manicures and pedicures at Cinq Mondes
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • 13 minutes by car from Dubai Marina Mall and 6 minutes from Aquaventure
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm such as an outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Matagi – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach – This beachfront restaurant serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin – On-site buffet restaurant. Open daily.
Blüthner Hall – On-site café. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles The Palm

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 132 reviews
Rating 8 - Good. 15 out of 132 reviews
Rating 6 - Okay. 1 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Fantastic hotel with a warm friendly atmosphere. Delicious food and great dining options. Set on the beach and with a large pool, it was ideal for our weekend away to recharge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Baiju

Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

iain, Youngsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining, evening entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Echo

Liked: Staff & service, property conditions & facilities
Idyllic hotel and value for money spacious rooms 9/10 will give to the property will recommend it without a doubt
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 4 nights in Oct 2024

8/10 Good

nataliia

Stayed 5 nights in Oct 2024

10/10 Excellent

Souvik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fnu

Stayed 2 nights in Sep 2024

10/10 Excellent

Tak Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, the view is good, and the price/performance ratio is good。
Stayed 2 nights in Oct 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Hine

Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Ahmed, Riyadh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels. Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Stayed 4 nights in Sep 2024

6/10 Okay

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean. The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anuj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 4 nights in Aug 2024

4/10 Poor

Yuru

Disliked: Staff & service, amenities, property conditions & facilities
Two main problems: 1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double. 2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy. There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Stayed 1 night in Aug 2024

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kamaldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Gor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2024

10/10 Excellent

muaadh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024