Sofitel Dubai The Palm Resort & Spa

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
7 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • On private beach

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪4 min drive‬
  • Lost Chambers Aquarium
    ‪5 min drive‬
  • Burj Al Arab
    ‪18 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Luxury Room, 1 King Bed, Balcony, View (Palm View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

Luxury Room, 1 King Bed, Balcony, Sea View

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach, an outdoor tennis court and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking and a free shopping centre shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with reflexology, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Palm Islands and a 4-minute drive from Aquaventure
  • Free shopping centre shuttle service
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Manava – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Laguna Lounge – On-site theme restaurant. Open daily.
Porterhouse Grill – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Moana – Overlooking the pool, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2200
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (return)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews" "
Rating 8 - Good. 188 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

caesar

Stayed 4 nights in Oct 2024

10/10 Excellent

Omolara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful vibe, all staff very nice and will go the extra mile too see you enjoy your time, food very nice and great choice of restaurants
Stayed 7 nights in Sep 2024

8/10 Good

Thomas Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Antonia Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 5 nights in Sep 2024

10/10 Excellent

Costas

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 9 nights in Sep 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved loved loved our week at this hotel. We literally felt so safe, we relaxed and loved everything about it. I believe the half board is worth it if you take food by the pool etc it can add up but it can also tie you down to the hotel so it depends what type of vacation you’re looking for ! The location is around 25 minute drive from the downtown (mall, Burj Khalifa etc) so keep this in mind when booking and what kind of trip your looking to do. The staff at the hotel is impeccable, it’s so clean and we have no complaints. This hotel was the best part of our honey moon!
Stayed 7 nights in Sep 2024

10/10 Excellent

Dawit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service 10/10
Stayed 3 nights in Sep 2024

10/10 Excellent

YASEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our honeymoon in this beautiful stunning hotel. Everything was perfect from the moment that we’ve arrived and from the moment we’ve left. From staff, to room, to area, everything was just beautiful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good , but not great - quality of room service was very poor (standard of food) - apartments are nice - great for families - you have to pay to use spa which is disappointing. Pools and gym are very good
Stayed 4 nights in Sep 2024

10/10 Excellent

ROXANA ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Moana restaurant food, staff at the hotel very nice.
Stayed 7 nights in Aug 2024

2/10 Terrible

Eric

Breakfast very poor
Stayed 2 nights in Sep 2024

10/10 Excellent

Filip

Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Jasmin

Stayed 1 night in Sep 2024

10/10 Excellent

Vikas Vijaykumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all members of staff and special thanks to Samuel ( at buggy transport ) and Snehal and team at the buffet restuarant . Excellent food through out
Stayed 5 nights in Sep 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel & services.
Stayed 3 nights in Sep 2024

6/10 Okay

Raj Kumar

Travelled with family
Liked: Cleanliness, staff & service
Not satisfied
Neither sauna nor steam was working. No access to spa despite of family suit. Swimming pool was closed at 6 pm.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Excellent stay at this hotel. If you are considering going, just do it
Stayed 7 nights in Aug 2024

2/10 Terrible

Mathew

Stayed 11 nights in Aug 2024

10/10 Excellent

Rebekah Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back to the Sofitel on the Palm and just brilliant! It really embedded everything we initially felt about our previous stay. We had the the one bedroom apartment, which was huge and elegant with a massive bed and the biggest bath tub I have ever seen. Very peaceful resort, which was a nice contrast to the hub bub of the rest of Dubai, which was very easily and cheaply accessible by the government taxis. A very short distance to Aquaventure, which we love. Would highly recommend this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

ABUL KHOYER MOHAMMED SARWAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort on the Palm. Plenty of Restaurants to dine in with numerous swimming pools. Staff are very friendly and welcome. I can’t flaw them in any way.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great pool and lovely beach. We stayed in a 1 bedroom apartment which was lovely and spacious. Some ware to the room, things like the sofa and bathroom looked well used now the hotels been there for sometime. All staff were very lovely. Check in took a little while as they only have two people on the desk and the spa/salon people are quite persistant asking if youd like any services which i dont think is needed. Still, the location and hotel are beautiful and the staff very helpful.
Stayed 13 nights in Sep 2024

10/10 Excellent

Stephen David Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel well looked after great range of restaurants for dinner and loads of space at pools during day
Stayed 9 nights in Aug 2024

10/10 Excellent

nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024