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Swissotel Al Ghurair

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
Classic Suite, 1 Double Bed | City view
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051
  • Al Ghurair Centre
    ‪1 min walk‬
  • Fish Roundabout
    ‪3 min walk‬
  • Naif Souq
    ‪19 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area | 32-inch TV with satellite channels

Suite, 1 Double Bed, Corner

  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Swissotel Living Al Ghurair

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (464)
The price is CHF 167
for 1 apartment
includes taxes & fees
13 Feb - 14 Feb
Swissotel Living Al Ghurair

About this property

Swissotel Al Ghurair

Luxury Dubai hotel connected to a shopping centre, steps from Al Ghurair Centre
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around Swissotel Al Ghurair. During your stay, you'll be connected to a shopping centre and just a quick walk from Al Ghurair Centre. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Liwan
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or body treatments at Swissotel Spa and Sport
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Al Ghurair Centre and 5 minutes by car from Gold Souk
  • Free beach shuttle service
Swissotel Al Ghurair offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Swissotel Al Ghurair. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Liwan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shayan – This restaurant specialises in Persian/Iranian cuisine and only serves dinner. Open daily.
Yasmine Lounge – This café specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 120 for adults and AED 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 153.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Swissotel Al Ghurair offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Swissotel Al Ghurair.

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 261 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khadija Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and hardworking staff. Even during busy time, they always serve customers with a smile. I would come back for an enjoyable and relaxing time. Highly recommend this hotel if you want to have a stress free time in Dubai.
Stayed 10 nights in Jan 2025

4/10 Poor

Mumtaz

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Non existent customer service, zero recognition of loyalty guests. Pushy on sales during check in…
Stayed 5 nights in Oct 2024

2/10 Terrible

Basir

Stayed 1 night in Oct 2024

10/10 Excellent

mohammed, Hyderabad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swissotel is within The Ghurair Center, the shopping mall. The location of swissotel is excellent specially if you want to eat outside food, you’ll have plenty of restaurants of Asian, Continental especially the Al Rigga street. Thanks Expedia for giving excellent low hotel rates with lots of top rated starred categories hotels.

6/10 Okay

Syed

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
It is attached to the Al Ghurair mall. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

farhang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 😍
Stayed 7 nights in Oct 2024

10/10 Excellent

Muzaffar

Stayed 1 night in Oct 2024

10/10 Excellent

RAY CECIL

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Basir

Liked: Property conditions & facilities
Disliked: Staff & service
I went to stay there but unfortunately I was sold a suite instead of a regular room resulting in extra costs for me while regular rooms were available on app. Such a shame. I couldn’t book for the same days because it was 12:00am so I had book the room via reception.
Stayed 1 night in Oct 2024

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning suites
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Josephine Chepkurui

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

6/10 Okay

ramin

Travelled with family
Not so good a lot of noise we could not sleep .
Stayed 18 nights in Sep 2024

6/10 Okay

ALI, Houston

Travelled with family
Liked: Cleanliness, amenities
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Stayed 4 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Aribah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
Stayed 1 night in Aug 2024

10/10 Excellent

Armine, yeghvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Arik, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel close to all the attractions. It is also close to the union metro station making your journies pretty convenient. The hotel is clean, staff are amazing, and they do give upgrades :-). I got an early check in too after a 14 hour flight - they checked me in at 9am!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Afaz Ali

Good
Stayed 2 nights in Aug 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arik, NAIROBI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite spot as a business traveler. Its centrally located, safe, super clean, and all staff are kind. I always enjoy my stays here.
Stayed 2 nights in May 2024

2/10 Terrible

Mohamed hussein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jithin Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Second time at this hotel. Will definitely come back.
Stayed 7 nights in Aug 2024