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Grand Harbor Resort and Waterpark

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Children’s play area – indoor
Exterior
Water park
In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Hot tub
    Hot tub

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    1 min walk
  • Grand Harbor Resort and Waterpark
    2 min walk
  • Grand River Center
    2 min walk
  • Dubuque, IA (DBQ-Dubuque Regional)
    12 min drive

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention centre, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention centre and just a quick walk from Mississippi River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Tony Romas
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests speak favourably about the location and the clean guestrooms
  • Steps from Diamond Jo Casino and 5 minutes on foot from National Mississippi River Museum and Aquarium
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.
Tony Romas – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
Grand Harbor Dubuque
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Grand Harbor Hotel Dubuque
Grand Harbor Resort And Waterpark Dubuque, Iowa
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1054 reviews" "
Rating 8 - Good. 363 out of 1054 reviews" "
Rating 6 - Okay. 190 out of 1054 reviews" "
Rating 4 - Poor. 94 out of 1054 reviews" "
Rating 2 - Terrible. 49 out of 1054 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Dates rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant motel
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and beautiful views!
Stayed 1 night in Aug 2024

6/10 Okay

Shari

Travelled with family
Great location on the the Mississippi. Hotel is tired and wore out. The restaurant attached to the hotel was dirty and food was sub par to what the national chain serves in other towns.
Stayed 1 night in Aug 2024

4/10 Poor

Brittney

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I think the hotel is great staff is great but the WATERPARK is not safe with the amount of rust and duct tape and the water pressure in the splash pad area is way to string for littles now the price is decent but not for how bad the waterpark is it’s very rusty with duck tape everywhere it definitely needs updates been the same for at least 20 years
Stayed 1 night in Aug 2024

6/10 Okay

nathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs attention and updates
Check-in guy was super friendly and place looked nice. Room had front of AC unit falling off, no vent fsn in bathroom so steam kept setting off smoke detector, drywall tape was peeling in bathroom (probably related to no vent fan), curtains had tears, and no way to lock door that staff couldn't bypass. The electronic keypad things were in the way of being able to flip the locking mechanism. Breakfast was subpar and staff was very rude, they cared more about last night's staff not putting some chairs away. Waterpark was fun but desperately needs to close for a few days to do some touch up painting and rust removal. Soft pad at the bottom of the toddler slide was more of a danger than anything.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything was great! Staff was friendly. Room and common areas were clean. Breakfast was better than I expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our time!
Lovely service and attitudes from staff. Clean, comfortable stay and good breakfast. Waterpark was a blast and all in working order. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect spot for a little getaway. Staff were friend services were as promised and overall had a fun time
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Taryn

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

RENEE

Stayed 3 nights in Jul 2024

4/10 Poor

RENEE

Liked: Staff & service
Disliked: Property conditions & facilities
This once fabulous property needs maintenance. It has beautiful river views, a great restaurant attached (Tony Roma’s), and a lovely (needing maintenance) waterpark. Everything is right about this place but management / ownership needs to step up and maintain. There was only ONE working elevator for the entire motel and staff. You need to be flexible and definitely not disabled to get out safely 😞 I even packed up and got my heavier stuff out early (before I normally would!) just to ensure I would make it to my event in time. Great staff under terrible conditions.
Stayed 3 nights in Jul 2024

2/10 Terrible

Merlin

Travelled with family
Disliked: Property conditions & facilities
I working elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Every detail about my stay met expectations
Stayed 1 night in Jul 2024

8/10 Good

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park is fun. Kids loved it. Its super warn in parts and lots of rust. However it was a blast. The arcade is actually pretty cheap. The kids got $20 each and played a little longer than an hour. The restaurant was meh. Wouldnt go there again. Rooms are rooms. The hotel is pretty good over all for price.
Stayed 1 night in Jul 2024

6/10 Okay

Elona

Liked: Staff & service
Disliked: Cleanliness
The staf was nice but the hotel needs a very good clean.
Stayed 1 night in Jul 2024

4/10 Poor

Kendra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was not very friendly and when they had to close the water park, they made no offer. To reopen after the storm was over Or do a partial Refund. The only reason we chose that hotel was the water park that we never got to use
Stayed 1 night in Jul 2024

8/10 Good

CINDY

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024