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Holiday Inn Dubuque/Galena by IHG

3.0 star property

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Photo gallery for Holiday Inn Dubuque/Galena by IHG

Exterior
Breakfast and dinner served
Exterior
Point of interest
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
450 Main St, Dubuque, IA, 52001
  • Five Flags Center
    ‪1 min walk‬
  • Dubuque Welcome Center
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪7 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk In Shower)

Room amenity

Standard Room, 1 King Bed (Walk In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Julien Dubuque

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (1299)
The price is CHF 111
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Hotel Julien Dubuque

About this property

Holiday Inn Dubuque/Galena by IHG

Hotel with free parking, steps from Five Flags Center
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Dubuque/Galena, an IHG Hotel offers 193 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dubuque/Galena, an IHG Hotel. During your stay, you're just a quick walk from Five Flags Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Five Flags Center and 6 minutes on foot from National Mississippi River Museum and Aquarium
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Dubuque/Galena, an IHG Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 9505 square feet (883 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Dubuque/Galena, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubuque hotel.

Guests can enjoy full breakfast for a fee.
River Rock Kitchen & Tap – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Rock Kitchen & Tap

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 9,505 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Dubuque/Galena, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Dubuque/Galena
Holiday Inn Dubuque/Galena Dubuque
Holiday Inn Dubuque/Galena Hotel
Holiday Inn Dubuque/Galena Hotel Dubuque

Holiday Inn Dubuque/Galena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

8/10 Good

Ja

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I think specifically for the room I was in, there was someone smoking right next to it or maybe even before I got there. The place was dusty and there were hairs in the bathroom. The smell in the bathroom smelled like urine and cigarette smoke. I was able to tell a staff member the next morning and I think they took care of whoever was smoking next to my room. Parking is behind the building. It’s good that this location is convenient to other things around Dubuque but having the room kind of smell like cigarette smoke didn’t make me feel comfortable being there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Penny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dock Dogs
We had a really nice time in Dubuque. We were not aware of the Dock Dog competition and would have liked to have known, but it was fun to be introduced to an event i didn't even know existed!
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Oct 2024

8/10 Good

Nikki

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there during a dog convention (had no idea). But the property took cautionary measures to protect the carpets, and tiles and you’d never know 100s of dogs were wandering through. My room was clean, bed was comfortable, the staff was very kind. Due to the convention my daughter had the pool to herself. Pool was clean, area around it was clean and the towels stacked full. We did do the breakfast buffet at the in house restaurant. $14.95/person, children eat free. We were fine with the breakfast buffet - but they also had menus available. I saw some people had complained in previous reviews - however I think sometimes we fail to realize the cost of “free” anything is built into our room rates elsewhere. It was a fine set up. I appreciated not having to go off the hotel grounds to grab breakfast. A lot of restaurants are walkable should you opt to go outside of the hotel. It’s a beautiful and clean facility. Great water pressure. Wanted for nothing. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were great. Service at the bar and for breakfast was wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
Exceptional hotel. Very clean and updated. Excellent location. Close to many sites.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with group
The lady behind the counter was excellent!
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jackie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, a smooth process. The room was bright and spacious and very comfortable. Parking lot was big. Shuttle took us to the college campus for free.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Oct 2024

4/10 Poor

Marge

Disliked: Staff & service
Bait and switch room type
We reserved a king bed that reception decided to hold for a guest that was checking in the next day. The front desk staff were very rude when asked why we were being denied the bed we reserved when we were told it was available the night we checked in? My husband recently had back surgery so sleeping together in a queen bed won't work. We looked at other hotels but paid more for a king at this hotel. My husband snores loudly so if he is sleeping in another bed I cannot gently tickle his ear so he stops snoring. I got a total of 5 hours of sleep over our 2 night stay. Our breakfast coupons were also withheld until we went and asked for them. The restraunt buffet left a lot to be desired but the wait staff was great. There was not enough parking so we spent a great deal of time driving around. There were only 3 handicapped parking spots but far more elite parking spots. Why do elite members deserve preferred parking more than handicapped? The air conditioner wasn't working properly and we were warm the first night. They cleaned all air conditioners Saturday starting at 8am (very early) and there was water on the floors and elevators, very dangerous. The grip bar in the shower had been repaired but there were gaps that made em nervous to use it. Also the grip bar was to low for the shower. This hotel certainly didnt deserve the rating it has.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Bad smell from hearing unit
Decent hotel in a great location. Bathroom felt aged and less clean. The main issue we had was the air conditioning- we couldn’t turn it completely off without turning on the heat. Heat would have bee fine as it was 40 degrees that night but it smelled really bad like burnt animal. I imagine it was because of the change of seasons but they really need to flush it out before guests are in the room.
Stayed 1 night in Oct 2024

8/10 Good

JUSTYNA

Travelled with family
Needs cleaning
Stayed 1 night in Oct 2024

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location was easy to drive to
Stayed 2 nights in Oct 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean.
Stayed 1 night in Oct 2024