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MainStay Suites Dubuque at Hwy 20

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Exterior
Fridge, microwave, stovetop, dishwasher
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1275 Associates Dr, Dubuque, IA, 52002
  • Kennedy Mall
    4 min drive
  • University of Dubuque
    7 min drive
  • Clarke University
    7 min drive
  • Dubuque, IA (DBQ-Dubuque Regional)
    15 min drive

Room options

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

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Exterior

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The price is CHF 72
for 1 room
includes taxes & fees
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About this property

MainStay Suites Dubuque at Hwy 20

Hotel in Dubuque with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Dubuque at Hwy 20. During your stay, you'll be close to Kennedy Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Kennedy Mall and 5 minutes from Bell Tower Theater
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Dubuque at Hwy 20. Self parking is free.

Smoking is allowed in designated areas at this Dubuque hotel.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 466 reviews" "
Rating 8 - Good. 145 out of 466 reviews" "
Rating 6 - Okay. 92 out of 466 reviews" "
Rating 4 - Poor. 62 out of 466 reviews" "
Rating 2 - Terrible. 32 out of 466 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John, Kiel

Liked: Cleanliness, staff & service, amenities
Work is being done to the property, but there is still work to be done. Great quiet location!
Stayed 2 nights in Sep 2024

4/10 Poor

Ross

Travelled with family
Disliked: Amenities, property conditions & facilities
Not a great stay. There were many concerns starting with the staff. There was never anyone by the front desk and you always had to call for them. The room left a lot to desire. The fridge handle was falling apart and sticky. The stove top was black from not being cleaned. The screens for the window has 2 ft long tears in them. The toilet paper holder was broken and the paper was just sitting on the counter. Breakfast is not edible. The cereals were even stale. The hot breakfast would never pass a health inspection. We left our 3 night reservation after 2 nights. Just grossed out. We tried to talk to someone but, no one was available. We sent in an email and received a notification that they will reply to us in a matter of days. There are plenty of other hotels in Dubuque. Stay there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randy

Stayed 2 nights in Aug 2024

10/10 Excellent

Brennen

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious at a good price!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Susanne

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jenene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a quiet room and was put in an area that was very quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Ashlee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place to say and very convenient.
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go there
The room had bugs all over. Furniture consisted of 1 lamp, 2 beds, a very small tv, 1 couch. Clock radio didnt even work. Bathroom was filthy. Tub drain was clogged. Just 2 bars of soap.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
The reason you use a hotel is to have a place to sleep while traveling. We booked a room with a double bed and a pull out bed. The pull out bed was not usable due to a flimsy mattress and the metal support under it. We asked the front desk for help and they said there was nothing they could do. There was no manager on duty or available via phone to help. We had to buy an air mattress for the second adult to sleep on.
Stayed 1 night in Jul 2024

4/10 Poor

Drew

Business traveller
No one at front desk. Have to make a phone call to get service. Tub did not drain. Air conditioning did not work correctly. Had it set on 67 never got below 74. T.v.a in the room worked intermittently.
Stayed 4 nights in Jul 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and a good value.
Comfortable and a good value.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Stayed 1 night in Jul 2024

4/10 Poor

Janice

Travelled with family
Disliked: Staff & service
Mediocre at best
Was not happy that we had to go to front desk to get bedding for the sofa bed. Also only had 2 wash clothes in the room.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very disappointed
It was not as nice as we hoped. Everything was very worn and the sofa sleeper had dirty sheets left on it. As the guest, I was given clean sheets upon check-in. Refrigerator looked quite old. Won't stay there again. But staff was very nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, this would be a place I would stay at again.
Stayed 1 night in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay and reasonable priced.
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

6/10 Okay

Kayti

Travelled with family
Disliked: Cleanliness
Non smoking building was in no way smoke free, of any kind, even when we switched to the opposite end of the building where the outdoor designated smoking area was. Our room was only half clean, maybe, for both of them. Breakfast was the same boring thing day after day. Most hotels cycle through the options. One can only eat biscuits and gravy so mamy times. And it was old and dried out, therefore not kept up. Couldn't find front desk/staff members most of the time, even when calling as requested. Staff was very kind and helpful though. I could go on, but these are the finer points. Was cleaner than many budget hotels, but I would say 50/50 in that area.
Stayed 3 nights in Jun 2024