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Hetland Hall Hotel

4.0 star property

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Exterior
Deluxe Family Room | In-room safe, free WiFi, bed sheets
Solway Suite | In-room safe, free WiFi, bed sheets
Solway Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    ‪4 min walk‬
  • Dryfesdale Lodge Visitor Centre
    ‪9 min drive‬
  • Caerlaverock Castle
    ‪14 min drive‬
  • Carlisle (CAX)
    ‪35 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, free WiFi, bed sheets

Deluxe Family Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Penthouse

Penthouse | In-room safe, free WiFi, bed sheets

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room | In-room safe, free WiFi, bed sheets

Classic Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Solway Suite

Solway Suite | In-room safe, free WiFi, bed sheets

Solway Suite

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, free WiFi, bed sheets

Superior Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite | In-room safe, free WiFi, bed sheets

Eden Suite

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a garden are on-site.
Hetland Hall Hotel offers 30 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hetland Hall Hotel. During your stay, you're just a quick walk from Dino Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Just a 4-minute walk from Dino Park and a 5-minute drive from Ruthwell Cross
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

Guests are served a free buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 27 January 2025 to 29 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 289 out of 382 reviews
Rating 8 - Good. 69 out of 382 reviews
Rating 6 - Okay. 17 out of 382 reviews
Rating 4 - Poor. 6 out of 382 reviews
Rating 2 - Terrible. 1 out of 382 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly memorable! Hotel setting and facilities were excellent! Staff very friendly and helpful! Food was superb! First class value for money! Five stars all round!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff good exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing experience, excellent food and separate allergy menus. Wow
Stayed 1 night in Sep 2024

10/10 Excellent

Morven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel. Dinner was excellent. Overall very satisfied with our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a beautiful stay at Hetland Hall Hotel. It is exquisitely decorated attention to detail everywhere and the staff are so lovely! We would definitely go back and fully recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to visit
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel The staff are amazing 10/10 Thank you
Stayed 1 night in Sep 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were lovely. It felt quite luxurious. The food was also delicious and there was a reasonable choice. Breakfast was just about the best I've had in a hotel and cooked perfectly.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, refurbished rooms and most of outside, very good service and food all at sensible prices.
Stayed 1 night in Aug 2024

10/10 Excellent

Gwyn H.

Travelled with family
Liked: Amenities
Amazing stay! Lovely hotel, great food, friendly and helpful staff-thanks very much!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hetland Hall Hotel - perfect short break!
Fantastic stay at Hetland Hall Hotel. The room was very modern and super clean. Food at the restaurant was amazing at breakfast and dinner. Beautiful surroundings and staff were all so helpful and friendly. They were a real credit to the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Loved Hetland Hall
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good restaurant.
Very popular and busy especially with retired couples.Comfortable room but as always for me as a single person at the back of the hotel with a view of the rubbish bins.
Stayed 1 night in Mar 2024