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Hetland Hall Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hetland Hall Hotel

Exterior
Solway Suite | In-room safe, free WiFi, bed sheets
Deluxe Family Room | In-room safe, free WiFi, bed sheets
Restaurant
Solway Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    4 min walk
  • Ruthwell Cross
    5 min drive
  • Caerlaverock Castle
    14 min drive
  • Carlisle (CAX)
    35 min drive

Room options

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, free WiFi, bed sheets

Deluxe Family Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Penthouse

Penthouse | In-room safe, free WiFi, bed sheets

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room | In-room safe, free WiFi, bed sheets

Classic Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Solway Suite

Solway Suite | In-room safe, free WiFi, bed sheets

Solway Suite

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, free WiFi, bed sheets

Superior Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite | In-room safe, free WiFi, bed sheets

Eden Suite

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room | In-room safe, free WiFi, bed sheets

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is CHF 124
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includes taxes & fees
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About this property

Hetland Hall Hotel

Hotel in Dumfries with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a garden are on-site.
Hetland Hall Hotel offers 30 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hetland Hall Hotel. During your stay, you're just a quick walk from Dino Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Just a 4-minute walk from Dino Park and a 5-minute drive from Ruthwell Cross
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

Guests are served a free buffet breakfast.
Hetland Hall Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 368 reviews" "
Rating 8 - Good. 66 out of 368 reviews" "
Rating 6 - Okay. 17 out of 368 reviews" "
Rating 4 - Poor. 6 out of 368 reviews" "
Rating 2 - Terrible. 1 out of 368 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gwyn H.

Travelled with family
Liked: Amenities
Amazing stay! Lovely hotel, great food, friendly and helpful staff-thanks very much!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hetland Hall Hotel - perfect short break!
Fantastic stay at Hetland Hall Hotel. The room was very modern and super clean. Food at the restaurant was amazing at breakfast and dinner. Beautiful surroundings and staff were all so helpful and friendly. They were a real credit to the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with partner
Loved Hetland Hall
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good restaurant.
Very popular and busy especially with retired couples.Comfortable room but as always for me as a single person at the back of the hotel with a view of the rubbish bins.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 1 night in May 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly. Good looking hotel
Two day stay to visit Dumfries House. Reception friendly and quick. Room spacious. Food good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Staff very friendly, hotel very comfortable and clean. Food very good at dinner and breakfast. Would recommend.
Stayed 1 night in Jun 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
The hotel and room were fantastic for a stop on the way to Scotland. Food was lovely, both the evening meal and breakfast.
Stayed 1 night in May 2024

8/10 Good

Anne

Stayed 1 night in May 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumfries stay
Overall good, my room had water damage to the ceiling from previous, and my second night due to overnight rain the ceiling was wet, reported to reception on check out
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Robert, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front of house staff at check-in. Great room. High quality finishing. Comfy bed. Very quiet.
Stayed 1 night in May 2024

10/10 Excellent

michael

Stayed 1 night in May 2024

4/10 Poor

Philip

Disliked: Staff & service, amenities, property conditions & facilities
The staff were unfriendly and did not try to make you feel welcome or try to please.
Stayed 1 night in Apr 2024

4/10 Poor

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Stayed 1 night in Apr 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and spacious. Some staff were friendly and professional, others slightly less so.
Stayed 1 night in Mar 2024

10/10 Excellent

Gareth

Stayed 1 night in Feb 2024