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Holiday Inn Dumfries, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Dumfries, an IHG Hotel

Exterior
Property amenity
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Museum
    3 min drive
  • Robert Burns Statue
    4 min drive
  • The Swan
    12 min walk
  • Dumfries Station
    8 min drive

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Garden View

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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Exterior

Hetland Hall Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (371)
The price is CHF 191
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Hetland Hall Hotel

About this property

Holiday Inn Dumfries, an IHG Hotel

Hotel in Dumfries with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and conference space.
Holiday Inn Dumfries, an IHG Hotel offers 71 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Holiday Inn Dumfries, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Burns' mausoleum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Brasserie 59, a brasserie that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Burns' mausoleum and a few minutes from Devorgilla Bridge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries, an IHG Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Brasserie 59 – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Holiday Inn Dumfries, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 536 reviews" "
Rating 8 - Good. 192 out of 536 reviews" "
Rating 6 - Okay. 58 out of 536 reviews" "
Rating 4 - Poor. 19 out of 536 reviews" "
Rating 2 - Terrible. 17 out of 536 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2024

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The setting was quiet unique based on the university grounds. We stayed during the summer holidays, it may be quiet different during term time. The grounds are lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for Dumfries and as a one night stop over for onward travel to Edinburgh. Staff very friendly and helpful and easy car parking. Room was basic but had everything we needed for one night. If you want breakfast get a voucher from reception first (rather than going straight to restaurant) as you’ll get a price reduction.
Stayed 1 night in Aug 2024

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here for one night on the way up north and will definitely be back!
Stayed 1 night in Aug 2024

4/10 Poor

George

Travelled with family
We booked an accessible room but unlike our previous stay there this had no walk in shower. Repeated fire alarms on the Monday evening didn’t improve. On Monday evening my partner unfortunately fell and I was unable to help her up so I pressed the assistance button . Reception phoned but was only interested in telling me how to switch it off and didn’t ask what the problem was, then said she would send a colleague. The colleague then arrived and proceeded to show me how to switch it off and was about to leave when I pointed out my partner on the floor. “Oh , I will get a colleague “. Then a man ,who I assume was the duty manager “ arrived and we were able to get her up. The lift was then out of order for two days so I don’t need to elaborate on the problem of being disabled on the first floor. I must at this point praise staff who helped me get her down the stairs but would suggest you get a different contractor to maintain your lift. So all this did nothing to enhance our visit, the reason for which was the funeral of my partners 99 year old father
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Excellent hotel in a very quiet parkland area, just outside Dumfries.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff
Stayed 1 night in Jul 2024

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, comfortable hotel 1 1/2 miles from Dumfries town centre set in beautiful grounds. Very attractive and peaceful. Rooms clean and comfortable, with air conditioning, excellent shower. A fridge would have been nice. Restaurant food in the evening OK although breakfast was excellent with a wide choice of both hot and cold items. Good coffee. Friendly, obliging staff both front of house and in the restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again and highly recommend friendly staff ,same in the dinning area
Stayed 1 night in Jul 2024

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The front desk woman was enormously helpful getting our cab situation sorted out and with recommendations for our short stay. The restaurant really exceeded expectations. Every person we encountered gave amazing service and made us feel so special and cared for. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

John Isachsen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with restaurant and bar amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Clean and tidy friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Steven

Stayed 3 nights in Jun 2024

10/10 Excellent

Moira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very nice meal in the bistro. The grounds especially are stunning & well kept & great for a walk after dinner.
Stayed 1 night in Jun 2024

8/10 Good

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

Mrs M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous place
We’ve stayed here before and the experience has been the same every time! Lovely welcome, helpful staff and fantastic views over the grounds! Great buffet breakfast too!
Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024