2/10 Terrible
Oliver
Travelled with family
12 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the pictures were nice and the girl at the front desk when we checked in was lovely. We saw the room and it was fairly sketchy with many layers of mattress covers. We immediately checked everything for bed bug evidence with flashlights given the odd coverings. We found no evidence. We woke up the next morning and found blood stains on the beds and pillows and found bed bugs scurrying away from us. We immediately got our things and got out of the room but it was bit late by then. When the manager was told he refunded the room but since our belongings couldn’t come in the car with us safely and we couldn’t just take the bugs to a new hotel the next night we had to throw many of our belongings away which couldn’t be heat treated safely in the small hotel dryers. As it’s hard to bring trash bags on a plane instead of luggage, this is quite a challenging situation. The manager essentially told us nothing could be done about it but he did say he would heat treat the room (which is only a band-aid solution). The whole hotel will likely have them given the state of the walls and the lack of full treatment for the building. Given the other reviews we found after we left clearly he hasn’t had luck with ridding the hotel of them yet for the last few years.
Don’t come here unless you want to bring friends home. If you’re looking for a cheap stay include replacement of all your bags, shoes, outerwear, and any clothing you can’t put in a dryer for a few hours.
