Hotel in Dundee with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the overall property condition at Best Western Queens Hotel. During your stay, you're just a quick walk from University of Dundee. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and a porter
Steps from University of Dundee and Dundee Contemporary Arts Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.
On-site venue – This restaurant specialises in Regional cuisine.
Q-Bar – On-site bar.
Room service is available.
Languages
English, French, Polish, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Food and drink
Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
A bar/lounge
A restaurant
Restaurants on site
Q-Bar
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
TV with premium channels
Food and drink
Coffee/tea maker
Room service
More
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property is closed between 20 July and 30 September.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: from approximately GBP 7.5 for adults and from GBP 7.5 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee
Best Western Queens Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Wasn’t very clean, old and dilapidated, the light switch made a high frequency squeal when switched on. The ironing board was broken. Poor quality hotel
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Gordon
Stayed 1 night in Oct 2024
8/10 Good
SUZANNE
11 Oct 2024
Liked: Cleanliness, staff & service, room comfort
SUZANNE
Stayed 2 nights in Oct 2024
10/10 Excellent
Deirdre
Travelled with family
7 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Min
Stayed 1 night in Oct 2024
8/10 Good
Stuart
3 Oct 2024
Stuart
Stayed 1 night in Sep 2024
8/10 Good
Nancy
2 Oct 2024
I can't really review this property because when I appeared for my reservation, I was actually sent to another hotel because they were having problems accomodating me. However, they were great in setting up a reservation for me at another hotel and providing transportation to and from that hotel, allowing me to park my rental car in their parking lot for free, which helped me a lot. So I will say they take care of their guests, whatever the circumstances.
We cant really fault the staff, as they were friendly enough but the room was very basic and over priced. We had a terrible nights sleep due to the bed. My wife slept in the shallow end and I was down the deep end. The full floor of the room was on a slope. Wouldnt stay again and was some what disappointed.