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DoubleTree by Hilton Edinburgh - Queensferry Crossing

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Edinburgh - Queensferry Crossing

Lunch and dinner served
In-room safe, soundproofing, free cots/infant beds, free WiFi
Junior Suite, 1 King Bed | Exterior
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
St. Margaret's Head, North Queensferry, Dunfermline, Scotland, KY11 1HP
  • Deep Sea World
    15 min walk
  • Forth Road Bridge
    8 min drive
  • Forth Rail Bridge
    9 min drive
  • Edinburgh (EDI)
    20 min drive

Room options

View all photos for Room, 1 King Bed, View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Room, 1 King Bed, View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, soundproofing, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Bathroom shower

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, soundproofing, free cots/infant beds, free WiFi

Junior Suite, 1 King Bed

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free cots/infant beds, free WiFi

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, View

  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Junior Suite, 1 King Bed, View

  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Suite, 1 Bedroom, View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

In-room safe, soundproofing, free cots/infant beds, free WiFi

Twin Room, Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

DoubleTree by Hilton Edinburgh - Queensferry Crossing

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
DoubleTree by Hilton Edinburgh - Queensferry Crossing offers 147 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided.

Bathrooms include a shower and complimentary toiletries. This Dunfermline hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edinburgh - Queensferry Crossing. During your stay, you'll be within walking distance of Deep Sea World. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Deep Sea World and 8 minutes from Forth Road Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 9 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified DoubleTree by Hilton Edinburgh - Queensferry Crossing. Free self parking is available.

This 4-star Dunfermline hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Shore – This restaurant serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Shore

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (178 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Queensferry Dunfermline
Queensferry Hotel Dunfermline
DoubleTree by Hilton Edinburgh - Queensferry Crossing Hotel

DoubleTree by Hilton Edinburgh - Queensferry Crossing Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 708 reviews" "
Rating 8 - Good. 150 out of 708 reviews" "
Rating 6 - Okay. 32 out of 708 reviews" "
Rating 4 - Poor. 14 out of 708 reviews" "
Rating 2 - Terrible. 11 out of 708 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. We arrived late and Restaurant was closing at 9-00pm and the room service menu was very limited. Also, the drain in the shower was clogged and the shower overflowed onto the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Rahul

Stayed 2 nights in Aug 2024

10/10 Excellent

Malik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
Over night stay whilst going on a cruise. Very comfortable and food was great. Really comfortable beds too. Close to view the bridges.
Stayed 1 night in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport shuttle.
Stayed 1 night in Jul 2024

6/10 Okay

Anto

Liked: Cleanliness, staff & service, amenities
Single dining option, and no close by alternatives. The room was clean and the toiletries were good. The room was equipped with a TV, kettle, instant coffee, tea, iron and hair dryer. The room service staff were a little rude. I ordered room service and when I didn't have exact change I was scolded. Not my problem. However in restaurant dining was a good experience. The room was not sound proof and I got up several times duee to others on the floor closing doors of taking on the hallways. Getting into Edinburgh City was an adventure and taxi prices that front desk ordered were pricey
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Great service. Room had a good view of the Firth of Forth. Plenty of space in the room and everything you need for a short stay.
Stayed 1 night in Jun 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Queensferry DoubleTree for one night and had a lovely experience. Staff are welcoming, kind and quick to help you with questions/concerns. Booked dinner at The Shore grill in the hotel and was extremely impressed by the delicious food and stunning view of the bridges. Would stay here again when visiting from Canada!
Stayed 1 night in Jun 2024

10/10 Excellent

Jane F A

Liked: Amenities
I liked the view of the bridges from my bedroom window. I didn’t like the cost of my room being double price of other dates because of Royal Highland show.
Stayed 1 night in Jun 2024

10/10 Excellent

Dawn Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our brief stay!
Stayed 1 night in Jun 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall disappointing. Room: We stayed in a corner junior suite with a great view. But that was the only good thing about the hotel. The room appeared poorly maintained. There were stains on the furniture carpet the paint was chipping on the walls and the refrigerator was not working. When brought to attention was told they could ask cleaning staff to come in the morning however could not do anything more as was fully booked and did not expect that to change tomorrow rather than waiting to at least check the following day. The following day when we went to follow up with the front desk they had no idea what we were talking about. Staff: did not greet us or help with our luggage. During dinner we were ignored most of the time. Waited through half of dinner just to receive water after asking several times but noticed other tables being tended to. I will say there was one female employee in the restaurant who delivered the food and was great. Overall frustrated dissatisfied and disappointed. Not what you would expect from Hilton or a supposed 4 star hotel. Customer service was poor after bringing my concerns there was no real response effort or follow up. I ended up checking out and that was also not a positive experience. The women at the desk did not really give a response. Thank you very much Expedia. I believe the only reason I received a refund was due to Expedia. Definitely would not recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling from the USA - this is the perfect location and hotel! Love the warm cookie upon arrival, friendly staff, and clean room with a great view. The breakfast was delicious and checkout was a breeze.
Stayed 1 night in Apr 2024

10/10 Excellent

Daryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jenna

Travelled with partner
£200 for 1 night prior to early flight and there was a constant “bang” all night every 10 seconds which ensured I received no sleep which completely defeated the point of staying at the hotel.
Stayed 1 night in May 2024

10/10 Excellent

LORETTA

Travelled with partner
Liked: Amenities
Great place to stay for easy access to airport. Restaurant on premise was superb
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 2 nights in Apr 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Apr 2024

8/10 Good

Rachel

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Lovely hotel and great for business, the only down side I would have expected them to provide a bottle of water in the room.
Stayed 1 night in Apr 2024

8/10 Good

Iain

Stayed 1 night in Mar 2024