Holiday Inn Durango, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Durango, an IHG Hotel

Exterior
Pool
Sports facility
Hot stone massages, sports massages, massages
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Blvd Francisco Villa 4315, Durango, DGO, 34208
  • Paseo Durango Shopping Center
    7 min drive
  • Calle Constitucion
    9 min drive
  • Restaurante Holiday Inn
    1 min walk
  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    13 min drive

Room options

Suite, 2 Bedrooms

  • 209 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Minifridge)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, Multiple Beds

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Durango, an IHG Hotel

Pet-friendly hotel connected to the convention centre in Durango with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Durango, an IHG Hotel offers 95 accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Durango, an IHG Hotel. During your stay, you'll be connected to the convention centre and close to Paseo Durango Shopping Center. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 7 minutes by car from Paseo Durango Shopping Center and 8 minutes from Sagrado Corazon de Jesus Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Durango, an IHG Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Durango, an IHG Hotel. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to noon and at the weekend from 7:00 AM to 1:00 PM.
Holiday Inn Durango, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 5 PM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 120 for adults and MXN 60 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night (maximum MXN 650 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 120 for adults and from MXN 60 for children
  • Airport shuttle fee: MXN 232 per person (one-way)
  • Pet fee: MXN 600 per pet, per night (maximum MXN650 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Durango, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Durango Holiday Inn
Holiday Inn Durango
Holiday Inn Hotel Durango
Holiday Inn Durango Hotel
Holiday Inn Durango Mexico

Holiday Inn Durango, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 394 reviews" "
Rating 8 - Good. 103 out of 394 reviews" "
Rating 6 - Okay. 25 out of 394 reviews" "
Rating 4 - Poor. 11 out of 394 reviews" "
Rating 2 - Terrible. 23 out of 394 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Such a pretty hotel. First floor rooms are really pretty and remodeled. Second floor not so much. Food was amazing cannot complain. Although they were having a lot of trouble with washers and dryers the employees were so helpful. Very welcoming. Definitely would go back!
Stayed 3 nights in Aug 2024

10/10 Excellent

CYNTHYA, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel love how quiet this place is !
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Stayed 3 nights in Jul 2024

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly nice location
Stayed 1 night in Jul 2024

4/10 Poor

Hilda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Love it! Clem comfortable beds. Washer and dryer inside hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente gracias
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No too big, no too small. Perfect
Stayed 5 nights in Jul 2024

10/10 Excellent

Rafael

Stayed 1 night in Jul 2024

10/10 Excellent

Felipe, Sacramento

Stayed 1 night in Jun 2024

2/10 Terrible

Antonio R

Disliked: Cleanliness, staff & service, property conditions & facilities
They said they didn’t have a room for me never stayed
Stayed 2 nights in Jun 2024

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pay for our breakfast and when we when we got charge more. I was disappointed about that because they should tell you the correct price when you pay
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the restaurant was very good
Stayed 2 nights in Jun 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great other than the man who checked us in on the counter was rude.
Stayed 4 nights in May 2024

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Norma

Stayed 2 nights in May 2024

8/10 Good

Norma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Noisy due to construction, that’s the only complaint otherwise perfect and very comfortable
Stayed 1 night in May 2024

6/10 Okay

Norma

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
They are remodeling the hotel , workers working on weekends very noisy
Stayed 2 nights in May 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need the pet fee to be thr same on website
Stayed 1 night in Mar 2024

8/10 Good

Miguelina

Stayed 1 night in Jan 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent costumer service. No elevator
Stayed 1 night in Dec 2023

2/10 Terrible

Jesus

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023