I called ahead to make sure the property was dog friendly and I booked a dog friendly room. I made sure they knew I had 3 dogs. I then arrived at the property to find out they only allow 2 dogs. I then had a hard time getting a refund for their error of telling me over the phone the number of dogs were fine and then even booking a room for me. It took nearly a month to get a refund. Will not book this again and I travel to Durango for work.
Have traveled alot and this is one of our favorite hotels. A step back in time elegantly presented. Front desk was wonderful, food in Saloon tasty and reasonably priced. Close to the train (love the whistles) and great shopping. Our 3rd visit and we will be back!!
Loved our stay in this historic property. Room was lovely, food was very good and the back room tour of the hotel and its history was fascinating and well done. Definitely take advantage of this if you stay at the hotel! Staff was wonderful!