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Coastlands Musgrave Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coastlands Musgrave Hotel

Couples treatment room(s), body treatments, aromatherapy, body wraps
Property entrance
Terrace/patio
Reception
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001
  • Musgrave Centre
    15 min walk
  • Durban Botanical Gardens
    17 min walk
  • Florida Road
    3 min drive
  • Durban North (VIR-Virginia)
    9 min drive

Room options

View all photos for Deluxe Room Balcony lower Floor (1-3) with Bath

Flat-screen TV

Deluxe Room Balcony lower Floor (1-3) with Bath

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Upper Floors 4-5 with Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Upper Floors 4-5 with Shower

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Lower Floors 1-3 With Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Lower Floors 1-3 With Shower

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooms with Balcony, upper floors (4-5) with Shower

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Rooms with Balcony, upper floors (4-5) with Shower

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) Upper Floors 4-5

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) Upper Floors 4-5

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Balcony lower Floor (1-3) with Shower.

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Balcony lower Floor (1-3) with Shower.

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) on Lower floors (1-3)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) on Lower floors (1-3)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Balcony upper floors (4-5) with Bath

Terrace/patio

Deluxe Room Balcony upper floors (4-5) with Bath

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Durban

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (600)
The price is CHF 74
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Durban

About this property

Coastlands Musgrave Hotel

Suburban Durban hotel in Musgrave with a full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Coastlands Musgrave Hotel offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fleur de Lis has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Musgrave Hotel, you're just a quick walk from The Internet Cafe. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at 315 Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body wraps, body scrubs or aromatherapy at Fleur de Lis
  • Services include dry cleaning/laundry, a concierge and a porter
  • 6 minutes by car from Durban Beach and 8 minutes from uShaka Marine World
  • Airport shuttle service available for a fee
Coastlands Musgrave Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Musgrave Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
315 Restaurant – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (ZAR 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 315 Restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: ZAR 350
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coastlands Musgrave Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 230 for adults and from ZAR 115 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old)
  • Covered self-parking fee: ZAR 60 per day
  • Late check-out fee: ZAR 350

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Coastlands Musgrave Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Coastlands Hotel
Coastlands Hotel Musgrave
Coastlands Musgrave
Coastlands Musgrave Durban
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel Durban
Musgrave Hotel
Coastlands On The Ridge Hotel Durban
Coastlands Musgrave
Coastlands Musgrave Hotel Hotel
Coastlands Musgrave Hotel Durban
Coastlands Musgrave Hotel Hotel Durban

Coastlands Musgrave Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 153 reviews" "
Rating 8 - Good. 53 out of 153 reviews" "
Rating 6 - Okay. 25 out of 153 reviews" "
Rating 4 - Poor. 9 out of 153 reviews" "
Rating 2 - Terrible. 14 out of 153 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Houston

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Lincoln

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ms N

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024

8/10 Good

Sanjay

Stayed 3 nights in Feb 2024

10/10 Excellent

Zakhele

Stayed 2 nights in Dec 2023

6/10 Okay

tamara

Liked: Cleanliness
Disliked: Staff & service
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
Stayed 2 nights in Dec 2023

2/10 Terrible

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Promise

Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer, Pacfica

Stayed 4 nights in Jan 2023

10/10 Excellent

tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing

8/10 Good

Dumisani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mrs N

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD SERVICE AT CHECK IN
very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Stayed 2 nights in Jun 2022

2/10 Terrible

Sarah

Stayed 3 nights in Mar 2022

8/10 Good

Wesley

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

2/10 Terrible

Obey

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Stayed 2 nights in Jan 2022

2/10 Terrible

Abdoul

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Keorapetse Frank

Stayed 3 nights in Sep 2021

2/10 Terrible

Moutie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed
For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :)
Stayed 2 nights in Jul 2021