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Hilton Durban

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Durban

Presidential Suite, 1 King Bed, Terrace | View from room
Exterior
Reception
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Durban International Convention Centre
    6 min walk
  • Sahara Stadium Kingsmead
    8 min walk
  • Durban City Hall
    11 min walk
  • Durban North (VIR-Virginia)
    10 min drive

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Durban

Luxury Durban hotel connected to the convention centre, steps from Durban International Convention Centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Hilton Durban offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Hilton Durban. During your stay, you'll be connected to the convention centre and just a quick walk from The Old Fort. You'll find features such as free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Durban International Convention Centre and 8 minutes on foot from Sahara Stadium Kingsmead
  • Free beach shuttle service
Hilton Durban offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Durban. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Durban hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Hilton Durban has a restaurant on site.
Coral Lounge – This lobby lounge specialises in local and international cuisine and only serves light fare. Open daily.
Vasco's Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Afrikaans, English, German, Hindi, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (ZAR 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Coral Lounge
  • Vasco's Restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,434 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 250 for adults and from ZAR 125 for children
  • Covered self-parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
All guests must please provide the credit card used to make their booking, upon arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Hilton Durban Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 595 reviews" "
Rating 8 - Good. 198 out of 595 reviews" "
Rating 6 - Okay. 80 out of 595 reviews" "
Rating 4 - Poor. 21 out of 595 reviews" "
Rating 2 - Terrible. 16 out of 595 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great hotel, great location. Overall stay was good. Staff very friendly and helpful. Would like complementary bottled water in room daily which was not provided. Great facilities and modern finishes.
Stayed 16 nights in Dec 2020

6/10 Okay

Mohamed Zeyn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed Hilton Stay
I was extremely disappointed with the overall service considering this hotel is rated as a 5-star hotel. It took 3 attempts to make telephonic contact with the reception desk when calling to enquire about the parking options. When I arrived at the hotel, the elevator to the lobby was out of service. The key card system was offline so had to be escorted to the room and the key delivered later. The furniture looked very poor and had water damage. There were stains on the curtain that looked like blood. Water was leaking from the ceiling that woke us which I reported and was promised that a service person would come to follow up which never materialized. I ordered a halaal meal for a specific time at breakfast as suggested by your hotel guide however when I got to the restaurant, there was no special catering waiting for me and my wife. I am sure that Hilton will just offer a standard response as usual and not make up for this poor experience.
Stayed 1 night in Dec 2020

8/10 Good

Chisha

Stayed 1 night in Dec 2020

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve your overal breakfast
It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Nosiphiwo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Vusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2020

10/10 Excellent

Sungwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood trip
Nice hotel. Food was not bad. But location was not good. But managable as using car.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off
Stayed 1 night in Mar 2020

10/10 Excellent

Mandy

Stayed 3 nights in Feb 2020

8/10 Good

Dunisani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good though it felt like a 4 star experience.
Stayed 2 nights in Feb 2020

6/10 Okay

Cobus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and airy nature of hotel. The CBD and beach are nearby
Stayed 1 night in Jan 2020

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay Excellent!
Stayed 5 nights in Dec 2019

10/10 Excellent

Tony, Coventry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was highly quality and friendly staff ,and the food was so delicious ana a pleasant olace to stay and very quite
Stayed 4 nights in Jan 2020

6/10 Okay

reitsma, the Netherlands

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Most of the staff was great pleasant friendly. Whatever I ate was great and tasty, however almost everyday they ran out of something or the appliance did not work and so on. Not really the standard of a Hilton hotel. You could not see the bottom of the pool as it was foggy. The windows dirty and by the pool a glass windshield was broken or missing and it is clear it has been missing for a long time. There were amenities displayed on the cctv which did not exist or work. The restaurant opening times changed without notice. there was no draft beer for 5 of the 9 days we were there. Clearly management lacks or funds do. But I still had a very good time. Initially when we got there we were assigned a room on the 1st floor but then the porter said no!! we need to get you a better room and he did. Interesting when we got to our room now on the 9th floor it seemed that some one was just there. There was a half drunken bottle of water in the room... funny things like that happened regularly.
Stayed 9 nights in Jan 2020

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not family friendly.
We had to wait for for over 30min because our rooms were not available. We booked in as a family and the rooms were so far apart being a total risk for the kids. But the hotel itself is good. Just not children friendly.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent location. Room was very nice. Pool needs some attention. Otherwise very enjoyable stay.
Stayed 3 nights in Jan 2020

4/10 Poor

Thando

Travelled with family
Disliked: Cleanliness, staff & service
Dissatisfied
The stay was good in the building. Very bad hotel staff attitude
Stayed 5 nights in Jan 2020

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was amazing
Stayed 6 nights in Jan 2020

8/10 Good

Sifiso Maxwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very enjoyable
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast experience needs a notch up at this Hilton. Kids are not catered for... no coco pops, chocolate donuts. 'Models' need to hold the coffee flasks and serve coffee at your table.. instead of us guests walking to find it. Location of this hotel is at a good vantage point.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Miss Margaret O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durban Hilton Great Stay
The stay was excellent. Every member of the family had a great time.Wished we had a longer time to stay
Stayed 5 nights in Dec 2019