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The Albany Hotel

3.0 star property

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Photo gallery for The Albany Hotel

Exterior
Superior Quadruple Room | In-room safe, desk, WiFi
Lounge
Lobby
Breakfast, lunch and dinner served

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001
  • Durban City Hall
    ‪1 min walk‬
  • Playhouse
    ‪2 min walk‬
  • Workshop Mall
    ‪5 min walk‬
  • Durban North (VIR-Virginia)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, WiFi

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, WiFi

Quadruple Room

  • 16.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, WiFi

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, WiFi

Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Paraplegic Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Paraplegic Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, WiFi

Superior Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi

Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Room

Bayside Hotel 100

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.2 out of 5, Very good, (67)
The price is CHF 24
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Bayside Hotel 100

About this property

The Albany Hotel

Hotel with a conference centre, near uShaka Marine World
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room.
The Albany Hotel offers 80 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Durban hotel provides wireless Internet access for a surcharge. Satellite televisions are provided. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Albany Hotel, you're just a quick walk from Old Courthouse Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from uShaka Marine World and a few minutes from Durban Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly The Albany Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Durban hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Albany Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Italian, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 60 per hour)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 50 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 90 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Albany Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 90 per person
  • Fee for in-room wireless Internet: ZAR 60 per hour (rates may vary)
  • Self-parking fee: ZAR 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
The Albany Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Albany Durban
Albany Hotel
Albany Hotel Durban
The Albany Hotel Hotel
The Albany Hotel Durban
The Albany Hotel Hotel Durban

The Albany Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 32 out of 139 reviews
Rating 4 - Poor. 20 out of 139 reviews
Rating 2 - Terrible. 30 out of 139 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raisibe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms Blanket are dirty and smelly Security knocks every hour Bathroom water overlap the bedroom No towels No privacy it was just a disaster
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 3 nights in Sep 2024

8/10 Good

Busiswa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Stayed 2 nights in Jan 2024

8/10 Good

JOMO S

Liked: Cleanliness, room comfort
My Stay at Albany Hotel, Durban
Stayed 4 nights in Dec 2023

6/10 Okay

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Stayed 1 night in Nov 2023

10/10 Excellent

muzi

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mercy Nomsa

Business traveller
Disliked: Staff & service
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Stayed 1 night in Nov 2023

4/10 Poor

Chwayi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not impressed at all
Stayed 2 nights in Aug 2023

4/10 Poor

Mazisi

Stayed 1 night in Jun 2022

2/10 Terrible

Khulekani

Stayed 1 night in Apr 2022

2/10 Terrible

Danisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Stayed 3 nights in Jan 2022

2/10 Terrible

ATS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare
It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
Stayed 13 nights in Nov 2021

6/10 Okay

Nelsa

Stayed 3 nights in Oct 2021

8/10 Good

Thembeka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Abdur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vote of thanks
Place was nice and clean. Situated in the heart of town close to everything.
Stayed 1 night in Mar 2021

6/10 Okay

Lindelani

Business traveller
Just ok
It’s was just ok
Stayed 1 night in Jan 2021

10/10 Excellent

Thobani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nomusa

Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room. The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse. I will definitely be not booking here again, nor would I recommend it to anyone.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Comfortable for “just wanna lay my head” night.
Only one towel for a 3 sleeper room Good for a “just want to lay my head” travels Room seemed too close (clustered) compared to what / how advertised. Reception very friendly
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port easy to reach rooms good friendly staff
Stayed 1 night in Feb 2020

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 3 nights in Nov 2019