Hotel Bannatyne Durham

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bannatyne Durham

Indoor pool
Children’s play area – indoor
Aerial view
Body treatments, hot stone massages, Swedish massages, body wraps
Standard Double or Twin Room | Bathroom | Hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Gala Theatre Durham
    3 min drive
  • Durham Indoor Market
    3 min drive
  • Palace Green
    3 min drive
  • Newcastle (NCL-Newcastle Intl.)
    31 min drive

Room options

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Bannatyne Durham

Hotel in Durham with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bannatyne Durham. During your stay, you'll be close to Adventure Valley. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages or body wraps at the spa
  • Services include luggage storage
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 3-minute drive from St. Nicholas Church and a few minutes from Gala Theatre Durham
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness centre, a hair salon, and a lift. Free self parking is available.

This 3-star Durham hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 871 reviews" "
Rating 8 - Good. 309 out of 871 reviews" "
Rating 6 - Okay. 157 out of 871 reviews" "
Rating 4 - Poor. 48 out of 871 reviews" "
Rating 2 - Terrible. 26 out of 871 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Functional. Property atmosphere was flat . Staff were friendly. Couldn’t get my devices to connect to the TV even with leads. As a travelling businessman little bits at the end of a long day count. Was told there were only bar snacks in the gym. Went out in to Durham. Didn’t need to. Found out they had basic food just wrong info given. Didn’t want the 90 mins messing around finding somewhere.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
rooms were nie and clean though there was a laek in the bathroom. staff couldnt have been more welcoming great for a night out in Durham
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Travelled with partner
The hotel was very clean a little damage to furnishing [chips on edges]. Staff where very friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Stayed 2 nights in Sep 2024

6/10 Okay

Layna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Business traveller
Average - did what it said on the tin
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Amenities
The staff were very polite and efficient
Stayed 1 night in Aug 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with staff equally as nice. Good good and would recommend the breakfast, so good. The pool, sauna was really great No negatives from our stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome. Comfy bed. Noisy bunch somewhere nearby but not sure what it was middle of night. Food in cafe great value and quality.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service, wouldn't recommend
Very tired room in need or refurbishment. No services to speak of in hotel, you have to go to the spa for food and drink which we weren't informed of and if yhave an earstarton a weekend the spa isnopen so you can't get anything. We also weren't informed that we had to put a sign on the door for the room to be serviced. Rooms are exceptionally warm and there is no air-conditioning.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Looking at the property it looks great but it's not !. If they put you in a back room you won't sleep simply because it backs onto the A1 M. If your not on the top floor and facing the car park then good luck with sleeping . If your on the two lower floors people are walking about all the time the walls are thin and I was told by a local the hotel is used as a knocking shop for men seeking extras. Be careful. I went to have something to eat at the spar and I was creating by a very ignorant woman with a real attitude problem it was like she really didn't want to be there . To be honest I was glad I was setting off early the next morning with the noise of the A1M keeping me awake. Good luck with this hotel. And with this one it's a wolf in sheep's clothing .
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a sleep and hot shower.
Stayed 1 night in Jul 2024

4/10 Poor

Jude

Business traveller
Disliked: Property conditions & facilities, room comfort
Stay elsewhere if you want nice food and pint
Tired no atmosphere felt more like an Accor chain and European feel
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean and comfortable.
Comfortable, clean, all in good repair. A no frills sort of hotel with more facilities in the spa opposite the hotel. Didn't use the spa facilities so can't comment on those, but did get food there. All I'm going to say on the food is that it was cheap and the quality reflected the price. The staff were uniformly polite, helpful and friendly, definitely the high point of experience. Overall it was pretty good.
Stayed 1 night in Jul 2024

10/10 Excellent

Catrina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful at check in and throughout stay. Easy parking. Handy to have on-site gym & spa short walk from the hotel. Clean rooms with comfortable beds. Shower room recently renovated to high standard.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room clean,comfy bed
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Business traveller
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Stayed 1 night in Jul 2024