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Hotel Indigo Durham, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Durham, an IHG Hotel

Building design
Free minibar items, in-room safe, individually decorated
Property amenity
Exterior
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Indoor Market
    5 min walk
  • Gala Theatre Durham
    6 min walk
  • Palace Green
    6 min walk
  • Newcastle (NCL-Newcastle Intl.)
    38 min drive

Room options

View all photos for Premium Room, 1 King Bed (Old Elvet Street View)

Room amenity

Premium Room, 1 King Bed (Old Elvet Street View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, individually decorated

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub (Minifridge)

Premium Room, 1 King Bed, Bathtub (Minifridge) | Room amenity

Premium Room, 1 King Bed, Bathtub (Minifridge)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Bathtub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated

Premium Room, 1 King Bed (Methodist Church View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Delta Hotels Durham Royal County

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1003)
The price is CHF 102
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Delta Hotels Durham Royal County

About this property

Hotel Indigo Durham, an IHG Hotel

Hotel in Durham with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hotel Indigo Durham, an IHG Hotel offers 83 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Durham, an IHG Hotel. During your stay, you're just a quick walk from Durham Indoor Market. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White, a steakhouse that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 5-minute walk from Durham Indoor Market and 5 minutes on foot from St. Nicholas Church
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Indigo Durham, an IHG Hotel also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Marco Pierre White – This steakhouse specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Durham

Hotel Indigo Durham, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 699 out of 931 reviews" "
Rating 8 - Good. 165 out of 931 reviews" "
Rating 6 - Okay. 44 out of 931 reviews" "
Rating 4 - Poor. 15 out of 931 reviews" "
Rating 2 - Terrible. 8 out of 931 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Indigo is a lovely and characterful hotel where you are always made to feel welcome.
Stayed 1 night in Sep 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff were absolutely brilliant great service and polite no matter what the questions were
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book. Now.
Sensational throughout, friendly, and on the ball members of staff. Historical building, with architecture that gave me a sore neck from looking up the whole time I was there. The room was even better than advertised, feeling like a designer home bedroom, I considered either redecorating my house or moving in... permanently. Breakfast was a joy, with a choice of made to order hot food in addition to your traditional buffet, which made everything seem so functional and prepared. Again for the staff, so helpful and guest focused they were two steps ahead of anything I could have thought of asking. The bar is lovely, the drinks were great, the coffee shop was so quaint. The rooms have smart features, with that luxury feel we get from old-money. I'll be back.
Rosé for the stay.
A room with a view.
The corridor, that's all.
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Excellent sizes rooms with excellent bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime v.

Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 1 night in Aug 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Booked an accessible room ( only coz it was given as an option to have a bigger room when booking). However there were problems..Adjoining doors..could still hear next door ( what they were actually saying). Loud creaks coming from upstairs..told this was from the meeting room in use above.. surely that's poor planning and poor soundproofing . Next option we were given a top room that was so unbearably boiling hot. Not helped by one of the air vents was blocked by a wardrobe under. Last option.. funny smallish room we accepted. By the evening the room was very dark. Only the lights to the side of the bed were working. Breakfast next day was over 1/2 hour wait for cooked breakfast ( service got better over the next days). We told reception of the lighting and when we got back later in the day the light from over the headboard and was fixed to come on along with another added lamp ( much better). A couple of nights in and we only realised there were options for vegetarians for when we asked at the restaurant and were handed the seemingly top secret menu ( so we went there to eat which was nice). app screen details were incorrect. It just felt like there were too many things either badly designed or went unchecked and TBH it felt that though the building has character and staff were really nice they needed to test out the facilities themselves. View to the car park wasn't great and not helped by delivery vans pulling up ☹️.( we felt uncomfortable to mention about more things)
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we walked in everyone was so kind. All staff were nice and helpful. The property is nice and rooms were very nice. I’d definitely return in the future!
Stayed 3 nights in Sep 2024

10/10 Excellent

Fran

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay, so pleased i decided to choose this hotel. I love hotel indigo's a real treat of luxury without the price tag. Such a beautiful historic building.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel best to Durham city centre. Highly recommended.
Stayed 2 nights in May 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay in this beautiful hotel. We were upgraded unexpectedly which was a lovely surprise. Super location for some sightseeing in a wonderful city. Rooms were very comfortable and stay were polite and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character
Hotel is really nice, lots of character, so different from many hotel chains that often look the same. Breakfast is excellent; location brilliant; comfortable rooms/beds; excellent shower. The only reason for not giving it 10 out of 10 was the tv in the room kept switching off. You don't watch a lot of tv when you're on a break but when you are watching something, you don't want it switching off every 10 minutes or so. Reported this to reception on checkout.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Amazing hotel great food and service. Rooms are gorgeous.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent staff
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fabulous location
Pleasant quick break
Stayed 1 night in Aug 2024

10/10 Excellent

Steve, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re visiting York by Rail this is a perfect mix of walkable close to the train station, while a walkable close to the old city, but also shielded from traffic noise, and the sounds of people having a good (but lout) time on the town. To top it all off there’s even a breakfast bar with all sorts of traditional English breakfast fare! This is my second visit and I’ll be back for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren, Grantham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with very comfortable rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day Stay
Everything was great especially the meal in the restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Aug 2024