Hotel Indigo Durham, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Durham, an IHG Hotel

Building design
Premium Room, 1 Double Bed (Cathedral View) | Free minibar items, in-room safe, individually decorated
Interior
Point of interest
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Indoor Market
    5 min walk
  • Durham World Heritage Site Visitor Centre
    6 min walk
  • Gala Theatre Durham
    6 min walk
  • Newcastle (NCL-Newcastle Intl.)
    38 min drive

Room options

Premium Room, 1 King Bed (Old Elvet Street View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, Bathtub (Minifridge)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Double Bed (Cathedral View)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Queen Beds, Bathtub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Methodist Church View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Durham, an IHG Hotel

Hotel with a fitness centre, near Durham University
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hotel Indigo Durham, an IHG Hotel offers 83 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Durham, an IHG Hotel. During your stay, you're just a quick walk from Durham Indoor Market. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White, a steakhouse that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Durham Indoor Market and 12 minutes on foot from Durham University
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Indigo Durham, an IHG Hotel also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Marco Pierre White – This steakhouse specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Durham

Hotel Indigo Durham, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 917 reviews" "
Rating 8 - Good. 165 out of 917 reviews" "
Rating 6 - Okay. 43 out of 917 reviews" "
Rating 4 - Poor. 14 out of 917 reviews" "
Rating 2 - Terrible. 8 out of 917 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re visiting York by Rail this is a perfect mix of walkable close to the train station, while a walkable close to the old city, but also shielded from traffic noise, and the sounds of people having a good (but lout) time on the town. To top it all off there’s even a breakfast bar with all sorts of traditional English breakfast fare! This is my second visit and I’ll be back for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren, Grantham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with very comfortable rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day Stay
Everything was great especially the meal in the restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Aug 2024

8/10 Good

Simon, Richmond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A major flaw was that the only location in the room with both a mirror and an electric socket for hairdryer use was limited to a 4w desk lamp; unbelievable ! The room was clean and stylish although there was limited clothes storage and the mattress was uncomfortably hard.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful old building, converted with style into a lovely hotel. Very friendly staff throughout. Nice cafe situated near reception with good food and very friendly staff. Great location for a short break in Durham. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant and helpful. Room was clean and there is a very good dining option on property.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Quiet and relaxing stay. Everything from check in to check out was amazing. Great room, great bed, and great shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Beautiful historic building in the centre of Durham. Lovely room, very quiet. Only complaint: pillows were too firm.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if staying in Durham!
Amazing hotel, friendly staff, beautifully fitted out.
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside space wasn’t very nice but everything else was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting the university open day
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Carole

Travelled with partner
Liked: Staff & service
Reception staff were lovely. Very noisy above our room, I think it was a service area. Breakfast wasn’t great.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, good breakfast
Stayed 3 nights in May 2024