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Holiday Inn Düsseldorf - Neuss, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Düsseldorf - Neuss, an IHG Hotel

Hypo-allergenic bedding, in-room safe, individually decorated, desk
Point of interest
Exterior
Point of interest
Shopping centre

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Anton-Kux-Strasse 1, Neuss, NW, 41460
  • Jever Fun Skihalle
    6 min drive
  • Marina Düsseldorf
    7 min drive
  • Medienhafen
    7 min drive
  • Neuss (ZOQ)
    6 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room

  • 45 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room

  • 27 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Standard Shower)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 2 Single Beds (Standard Shower)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Standard Tub)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 2 Single Beds (Standard Tub)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Holiday Inn Düsseldorf - Neuss, an IHG Hotel

Riverfront hotel with sauna and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Düsseldorf - Neuss, an IHG Hotel offers 220 accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas and includes double sofa beds. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Düsseldorf - Neuss, an IHG Hotel. During your stay, you'll be within walking distance of Port of Neuss. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Amaroso
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • 8 minutes by car from Rhine Promenade and 8 minutes from Konigsallee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5813 square feet (540 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Düsseldorf - Neuss, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Neuss hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Amaroso – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres
  • Street parking available
  • Limo/town car service
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaroso

Family friendly

  • Free cot
  • Highchair
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,813 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Dusseldorf-Neuss
Holiday Inn Hotel Dusseldorf-Neuss
Holiday Inn Dusseldorf-Neuss Hotel Neuss
Holiday Inn Neuss
Neuss Holiday Inn
Holiday Inn Düsseldorf Neuss Hotel
Holiday Inn Düsseldorf Neuss

Holiday Inn Düsseldorf - Neuss, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 598 reviews" "
Rating 8 - Good. 247 out of 598 reviews" "
Rating 6 - Okay. 58 out of 598 reviews" "
Rating 4 - Poor. 17 out of 598 reviews" "
Rating 2 - Terrible. 9 out of 598 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , nice location
Was at hotel with family for Euro 24. Hotel although a bit outside Neuss and Disseldorf is actually well located. 5 mins walk to tram either way is ideal . Nice and quiet Definitely recommend it
Stayed 1 night in Jun 2024

4/10 Poor

Hamid

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The refrigerator did not work in the room and the staff said that they work in some rooms and don't in others. The breakfast was so so. The staff were mixed, some friendly but not helpful. Also nothing nearby and public transportation too far. There was no water filter dispenser either. The hotel/room was clean and pretty comfortable.

6/10 Okay

Stuart

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed here after the football, staff arranged airport taxi and room was easy ahead of schedule
Stayed 4 nights in Jun 2024

10/10 Excellent

xhemali

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I do like the place, I will book it again if I come back
Stayed 7 nights in Jun 2024

6/10 Okay

Peter c

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Victor

The recreation area and sauna were not working for the twelve days we stayed at the property, that was disappointing . Other than that , everything was great! Fantastic staff?
Stayed 10 nights in Jun 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great 👍
Our hotel stay was so nice. The room was spacious & the beds were comfortable. Our room was clean & staff were all nice, friendly and helpful. The full breakfast was excellent ! It was a great way to start our days of adventure! We found a way to make the trip to Dusseldorf less expensive...walk to nearby Esso gas station & take tram #709 from Neuss into Dusseldorf for just 3.40 Euros versus 30 or more with Bolt app or a Taxi. Would recommend this Hotel Inn in Neuss, Germany.
Stayed 3 nights in Jun 2024

10/10 Excellent

CRAIG STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Derek

Travelled with group
Nice hotel but room facilites need revisited
Stayed here for Euro 2024. Hotel is well positioned between Neuss and Dusseldorf with the tram a 10 min walk away . Hotel is fine although room has a fridge but not switched on , so no facility to keep any liquids cold - they do have a sign in fridge directing you to reception where you can purchase cold drinks !!- but same issue no where to keep it cold even if purchased form hotel . You have a kettle and tea/coffee making facilites in your room but no milk???. Overall room was fine
Stayed 6 nights in Jun 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel very clean though out staff very polite only down side a little out the way. 10 minute way to tram stop then 20 minutes to dusseldorf station or 20 euro in a taxi
Stayed 6 nights in Jun 2024

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

george

Stayed 2 nights in Jun 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
Comfortable hotel in a quiet location on the outskirts of Düsseldorf. Tram stop nearby for easy access to the city. Room large, clean and comfortable. Expensive breakfast. Friendly and helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Benn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet. Good breakfast option and relaxed bar area.
Stayed 2 nights in May 2024

8/10 Good

Janina M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Ashkan

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not reccomnd this to anyone
Unfortunately the hotel is far from any stars. First and foremost stained toilet not good at all. Secondly, while the staff at the reception are mostly good, the “night manager” is so rude and you can tell he hates his job as he really doesn't care and you kind of get uncomfortable asking him for anything. Wifi in the room is absolutely terrible so if you are need to internet better have your own. Despite being a non smoking hotel, people smoke in the rooms which you can smell throughout the hallways, although the hotel say they will fine people for smoking, what good does it do if you as a non smoker get a headache all the time. Its like they tell people “you will be fined if you smoke” only to collect the fee and no actions at all. Our last night being there, group of people with small children had come in and they were like 100 people, at least 50 kids were running in the driveway and lobby like a kindergarten and being so loud in the hallways, we called the front desk and probably the same night manager said “oh well we tried we tried and hang up” Also what kind of hotel doesn't even have complementary water in the room???? We had to ask for a tooth brush every time, i have been in many hotels across many cities ans countries and this is my first experience of facing not having basics things in the room. Oh by the way we even had upgraded our room to the suite 😩😩😩
Stayed 10 nights in May 2024

10/10 Excellent

Martin, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Dusseldorf and as ever you learn as you go. The welcome at the hotel was perfect. Very warm and caring. The room was great, large and extremely comfortable. Lovely lounge seating area, desk and huge bed. The shower was very high pressure and did the trick after long walks around Dusseldorf. Keep in mind this hotel, although quiet and in a very safe feeling area, is not in Dusseldorf centre. The handy 709 tram which was cheap and around a 5min walk from the hotel was how I got into the city centre. This wasn't a problem for me. But if you are looking to be in the heart of Dusseldorf, this is not it. But that aside, the hotel is an excellent standard and felt extremely comfortable and welcome throughout my 4 night stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andre

Stayed 2 nights in Mar 2024

10/10 Excellent

Nathan

Stayed 2 nights in Dec 2023

8/10 Good

Sharyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
For those arriving from cooler climates, you should note that the air conditioning is only standard in summer and in Germany they heat their buildings to 22-25c, so the rooms are very hot in the winter. We opened the windows normally but it was not enough and had to fully swing open both windows to try and cool the room down, but it was very noisy with lorrys going past, still very warm and letting rain in. I contacted reception after two insufferable nights and they were able to switch on the aircon remotely which made a huge difference to the room, but the hallways and restaurant are so warm we avoided eating there with the exception of one breakfast. This is a standard temperature across Germany, so expect shopping malls, shops etc to be the same. The room itself was spacious, even with the sofa bed in use for three occupants. The area is generally quiet, parking for disabled is right outside the front door and free, there is also free street parking. The staff are friendly and helpful, the breakfast was nice, mostly continental with a couple of hot items. Breakfast was rather expensive per person at €25, luckily our children ate for free (2 per paying adult) meaning €50 for a family of 6. The other days we went to Lidls bakery nearby for breakfast at a fraction of the cost. Three stars because of the room heat, fridge turned off so everything warm/melted due to heat, the shower constantly went between scalding and freezing, very dangerous and unpleasant at the least.
Stayed 3 nights in Dec 2023