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Mercure Düsseldorf City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Düsseldorf City Center

Exterior
Property amenity
Bar (on property)
Classic Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    7 min walk
  • Capitol Theater
    14 min walk
  • Bolkerstrasse
    19 min walk
  • Düsseldorf (DUS-Düsseldorf Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Düsseldorf City Centre

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (487)
The price is CHF 90
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Hampton by Hilton Düsseldorf City Centre

About this property

Mercure Düsseldorf City Center

Hotel with a 24-hour front desk, a short walk to Konigsallee
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Düsseldorf City Center. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Konigsallee and a 3-minute drive from Düsseldorf Christmas Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self-parking fee: EUR 19 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 795 reviews" "
Rating 8 - Good. 385 out of 795 reviews" "
Rating 6 - Okay. 140 out of 795 reviews" "
Rating 4 - Poor. 44 out of 795 reviews" "
Rating 2 - Terrible. 18 out of 795 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep. Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan. Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside. Price was really good for Gamescom week however.
Stayed 3 nights in Aug 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Was not informed about hotel tax until arrived
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with group
Liked: Property conditions & facilities, room comfort
Excellent location, excellent value
For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, STOCKPORT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane, STOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling around Germany by train so Hotel was conveniently situated
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out. The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Stayed 2 nights in Jul 2024

8/10 Good

SIMON JON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
Stayed 13 nights in Jun 2024

10/10 Excellent

ROY

Stayed 4 nights in Jun 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gaby, Ballouneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024

10/10 Excellent

Barbara, Summerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in May 2024

8/10 Good

neil

Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cute hotel, with very courteous staff, amenities were great. Building was a tad old but that's what you get for this part of the city. Overall a great experience and would recommend to family and friends.
Stayed 6 nights in Apr 2024

6/10 Okay

Sudipta

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The house keeping didn’t clean the room properly. The baby cot provided in the room was broken. We did mention all these point at the reception.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Stayed 2 nights in Feb 2024

6/10 Okay

Karzan

Liked: Cleanliness, staff & service, property conditions & facilities
This is very good
Stayed 2 nights in Feb 2024

4/10 Poor

Waldir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lee Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk and cleaning team are all very friendly and helpful.
Stayed 4 nights in Jan 2024