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Ruby Luna Hotel Düsseldorf

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Photo gallery for Ruby Luna Hotel Düsseldorf

Exterior
Bar (on property)
Rooftop terrace
Bar (on property)
Cosy Room | Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Kasernenstraße 39, Düsseldorf, 40213
  • Konigsallee
    ‪3 min walk‬
  • Marktplatz
    ‪7 min walk‬
  • Düsseldorf Christmas Market
    ‪7 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, individually decorated

Cosy Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Nest Room | Premium bedding, in-room safe, individually decorated

Nest Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, individually decorated

Loft Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Ruby Luna Hotel Düsseldorf

Hotel with a rooftop terrace, a short walk to Konigsallee
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Ruby Luna Hotel Düsseldorf offers 206 air-conditioned accommodations with laptop-compatible safes and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ruby Luna Hotel Düsseldorf. During your stay, you're just a quick walk from Konigsallee. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 3-minute walk from Konigsallee and 10 minutes on foot from Rhine Promenade
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ruby Luna Hotel Düsseldorf.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 24 for children
  • Nearby parking fee: EUR 35 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Luna Dusseldorf
Ruby Luna Hotel Düsseldorf Hotel
Ruby Luna Hotel Düsseldorf Düsseldorf
Ruby Luna Hotel Düsseldorf Hotel Düsseldorf

Ruby Luna Hotel Düsseldorf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 315 reviews
Rating 8 - Good. 92 out of 315 reviews
Rating 6 - Okay. 20 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 12 out of 315 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location to the Christmas markets was so convenient Room was comfortable. Breakfast seemed crazily overpriced. It’s a cashless hotel which was interesting.
Stayed 1 night in Dec 2024

8/10 Good

Morgan Donald

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel...needs better housecleaning
Nice hotel. Bar downstairs stayed busy. My only complaint is the housecleaning never came to the room in the 3 days we were there. It would have been nice to get fresh towels since those were very limited in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refuse to reimburse even though I had to leave for
They refused to reimburse me for two last days of a six days trip even though I had to leave for an emergency. They said it was because I booked with Hotel.com and not directly with the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kassandra

Stayed 3 nights in Oct 2024

6/10 Okay

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Ruby Luna was an okay hotel. I was only staying for one night but if I was staying for longer I think I would have been disappointed. The breakfast was a total waste of money I wouldn’t recommend. There wasn’t even croissants or toast. There were bread rolls, yoghurt and fruit in syrup, selection of jam, boiled eggs and some cold meat. It was odd that it didn’t have breakfast pastries, fresh fruit or a cereal selection. Really weird that you couldn’t get toast too. My colleague asked for tea and was told to get it herself. Save the money and buy breakfast outside the hotel. The room was clean, I paid for a larger room and what was so strange was that there was a single pillow on the double bed, I have stayed single occupancy more times than I care to rem With work and I have never come across a hotel that removes all the pillows and leaves a single one. It was really odd. The room amenities were fairly basic, a shame there was no water in the room or coffee facilities. The bathroom was a weird set up, you had to walk through the toilet to the shower and the shower was clear glass open to the rest of the room. The room was fairly noisy at night too. Overall it was a modern style hotel, clean, front desk friendly, wait staff could be a bit more helpful though. I wouldn’t stay again, I don’t think it was worth the price paid and was more style over substance.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun lounge area with full service bar/coffee shop
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a very comfortable lounging area where I could sit while my family slept in the room upstairs. And there was free flowing coffee as well.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Supplies in room only for 1 person
Check in process was supposed to be “self” but it wasn’t really…… very complex more than it needed to be. Staff was nice. The reservation was for Queen room for 2 people! It only had 1 pillow and 1 towel! We had to ask for added pillows and towels and had to go to front desk to do so as there was no phone in the room. The bar was great and bartender was great
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous interior rooms clean staff very helpful. Right in the heart of the old town near to all chopping areas.
Stayed 2 nights in Sep 2024

8/10 Good

Radim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel charges me in advance despite the assurance of the hotels.com that payment will be at property.
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dan, Snoqualmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Luna hotel was in a good location. Walkable to Alldstadt (old town) and restaurants and shopping. Rooms were bright and clean. Robert and the rest of the staff were cheerful and accommodating and fun to chat with. Would recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, you check in at the bar, great helpfull staff. Nice restaurant next door, open late. The breakfast buffet was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

Jayne Elizabeth

Travelled with group
The rooms are tiny and all the fittings are sharp and angular with zero space for moving around especially in the dark. I have several bruises and a particularly nasty shin injury from smashing into the huge metal bed frame which sat 2 inches proud of the mattress. All the fittings were too big and sharp. All the electronically controlled lights and blinds were slow to respond. It really was not a comfortable relaxing room. The advertised roof-top bar was never open. The aircon barely worked and it was over 30 degrees outside. No fridge, no tea or coffee facilities in the room. The whole gimmicky theme was too much. They should concentrate on being a hotel and not a theme park. Certainly do not choose this hotel if you are over 35
Stayed 3 nights in Aug 2024

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beyond cool and hip, and just in the right area! The rooftop is great, and the staff is just beyond helpful and remarkable, especially Robert, Sylvia, Brigit and Lucas.
Stayed 3 nights in Aug 2024

2/10 Terrible

Sid

Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a magnificent breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing breakfast ever! Very fresh pastry, Antipasto, Fruits, Nuts and granola, All kinds of spreads, Vegetarian options. Truly, beautiful spread!👍
Stayed 1 night in Jul 2024

10/10 Excellent

Harold S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great city.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

ora

Liked: Staff & service, property conditions & facilities
The luby was great the room was very small and the problem was that the air conditioning was really poor no mini bar or tea kettle
Stayed 2 nights in Jun 2024