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Sheraton Duesseldorf Airport Hotel

4.5 star property

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Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf
    ‪7 min drive‬
  • PSD Bank Dome
    ‪7 min drive‬
  • Merkur Spiel-Arena
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

Eco-certified hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of bedsheets is available on request
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with a safe and free newspapers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Duesseldorf Airport Hotel. During your stay, you'll be close to Messe Düsseldorf. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Messe Düsseldorf and 7 minutes from Merkur Spiel-Arena
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6426 square feet (597 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Duesseldorf Airport Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks – This lobby lounge only serves light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 38.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet (95 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Self-parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1007 reviews
Rating 8 - Good. 319 out of 1007 reviews
Rating 6 - Okay. 80 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Reception was quick, friendly and efficient.

The hotel is tired. The rooms are a bit run diwn. Dirty grouting in the bathrooms. A bit old. Only one plug socket at the desk. No bathrobe in a Superior room. Reception was quick, friendly and efficient. Breakfast was good apart from solid scrambled egg.
Stayed 2 nights in Feb 2025

10/10 Excellent

CHIDAMBARAM

Stayed 1 night in Feb 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Business traveller
Liked: Property conditions & facilities
Love staying at the Sheraton @ Dusseldorf Airport. The staff is very friendliest people I’ve met at any hotel. Always willing to help. Definitely will be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adnan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT WARM WELCOME GOOD SERVICE COMFORTABLE
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, amazing proximity to airport. Actually located in the parking garage. Can walk from hotel right into the airport. Fantastic place for an early morning flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Charisse

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

John, Bournemouth

Business traveller
Liked: Cleanliness, staff & service
Perfect for stay before your flight. No restaurant just finger food in bar snacks. Must be relying on the airport restaurants to feed people.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for late arrivals or early departures. Convenient, with helpful staff and room with most amenities. I would only recommend it for airport stays, as there’s not much in the area apart from the airport.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A couple of small issues

Upholstered chair leg collapsed when chair was used. Door lock very difficult to lock and front door cracked. Bottled water was a nice touch. Typical “American “ style hotel. Fantastic location.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Stephany

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The sheets were clean and beds comfortable. But- The room was very dirty/dusty. Could see along all the carpeting along walls and corners . Black mold in corners of shower, water leaked on the floor from shower. Room need a deep clean and replacement of Carpet - so atleast you can “see” how old and in need of updating this room was.
Stayed 1 night in Dec 2024

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very close to the airport, quick check in, nice comfy room, great food in the restaurant
Stayed 1 night in Dec 2024

8/10 Good

Birgit

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our one night stay at this property. Being able to just walk across the street to the terminal is very convenient. The early flyers free breakfast we appreciated very much. Beds are very comfortable. We were not happy with the bathroom. Half glass shower makes it easy to flood. Also the shower head was difficult to use and there was some mold in the corner of the bathtub.
Stayed 1 night in Dec 2024

2/10 Terrible

Vinesh, Schiedam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, oudated, paid parking & broken douche
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and Don the bartender is wonderful!
Stayed 1 night in Dec 2024

8/10 Good

elka

Liked: Cleanliness, staff & service, property conditions & facilities
The close proximity to the terminal is definitely a major plus. It's just a short walk. Wished it was easier to find. Had to ask someone for directions. They do wake-up calls, but nobody answered the phone when I called to schedule it. There is no convenience store for snacks, juice, etc. You have to walk to the terminal to shop. I feel the room is a bit overpriced but the benefit of the convenience to stay at this hotel if you have an early flight is worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mehmet S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well organized and clean and the staff was extremely friendly, helpful and professional!!! Hotel is directly next to the Airport and everything is in walking distance!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice
Stayed 1 night in Nov 2024