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The Wellem, in The Unbound Collection by Hyatt

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Front of property
Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay films
Bar (on property)
Garden
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Mühlenstrasse 34, Düsseldorf, 40213
  • North Rhine-Westphalia Art Collection
    ‪1 min walk‬
  • Rhine Promenade
    ‪3 min walk‬
  • Konigsallee
    ‪3 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Twin Beds)

  • 70 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Smart TV, pay films

Studio Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio (Twin Beds)

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay films

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Art)

Suite, Terrace (Art) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Art)

  • 70 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, Balcony

Smart TV, pay films

Executive Suite, Balcony

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Wellem, in The Unbound Collection by Hyatt

Riverfront Düsseldorf hotel in Düsseldorf Old Town with 4 restaurants
4 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
The Wellem, in The Unbound Collection by Hyatt offers 102 accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Smart televisions come with pay-per-view films. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Wellem, in The Unbound Collection by Hyatt, you're just a quick walk from Rhine Promenade. Enjoy features like free WiFi in public areas, plus 4 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 3-minute walk from Rhine Promenade and 3 minutes on foot from Konigsallee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly The Wellem, in The Unbound Collection by Hyatt. For a fee, parking is available.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
The Wellem, in The Unbound Collection by Hyatt has 4 restaurants on site.
Pitti - Italian Restauran – On-site restaurant. Open selected days.
Mbassy by Franks – On-site restaurant. Open selected days.
Mutter Ey – On-site café. Open daily.
The Wellem Bar – On-site bar. Open selected days.

Languages

Arabic, English, Filipino, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 32 per day)
  • Secured valet parking on site (EUR 32 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti - Italian Restauran
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 46 for adults and from EUR 17 for children
  • Secured self-parking fee: EUR 32 per day
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 4-11 years old for breakfast.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Wellem, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 244 out of 325 reviews
Rating 8 - Good. 60 out of 325 reviews
Rating 6 - Okay. 13 out of 325 reviews
Rating 4 - Poor. 4 out of 325 reviews
Rating 2 - Terrible. 4 out of 325 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

EUGENE, Brooklyn

Stayed 2 nights in Oct 2024

4/10 Poor

Nariman, Caledon

Liked: Staff & service, property conditions & facilities
Please do not book this hotel via Expedia. They will not put you in the actual hotel, which is upstairs they most likely put you in the basement beside the gym . Very disappointed and sad that they tweeted us just because we blocked with Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

BIBIANA

Travelled with family
Liked: Cleanliness, amenities
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful. Will definitely be staying there again
Stayed 7 nights in Oct 2024

10/10 Excellent

Jørn

Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel. The location is perfect - close to the Altstadt, yet sheltered from the hustle and bustle as soon as you step inside. A true oasis.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, the hotel was very clean and quiet. I was pleasantly surprised with the front desk, staff and they accommodated a few minor request.well done!
Stayed 3 nights in Sep 2024

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral in der Düsseldorfer Altstadt, sehr nahe zur Rheinpromenade gelegen. Tolles Frühstück und im Hotel aufmerksames und sehr freundliches Personal. Wir kommen gerne wieder.
Stayed 2 nights in Sep 2024

6/10 Okay

HENRY

Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super accommodating staff and fabulous included breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful as was the whole hotel. Very serene and beautiful, great breakfast. Stafff was very attentive and helped me with several things. Would love to stay again
Stayed 1 night in Jul 2024

10/10 Excellent

DANNY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and lovely
Stayed 2 nights in Jun 2024

10/10 Excellent

Venkatesh

Liked: Property conditions & facilities
Very nuce
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply remarkable!
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco, Bogota

Stayed 7 nights in May 2024

4/10 Poor

Dean

Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DRUPA VISIT
VERY NICE HOTEL WITH GREAT SERVICE
Stayed 5 nights in May 2024

4/10 Poor

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room had rubbish from a sanitary pad left in the bathroom, the towels were dirty and the bed sheets had hair on them. We were given a new room, but it took sometime… Also no signage exists for where for how to get into the hotel other than using stairs, he had to carry a baby buggy with baby and two very large suitcases up the stairs, we were made to feel a little silly by the door man and the hotel receptionist didn’t seem very bothered either by this issue. It was not a warm welcome.
Stayed 2 nights in May 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jan Berslen

Stayed 2 nights in Jan 2024

10/10 Excellent

Kathrine, Danville

Beautiful newly renovated old court house transformed into a modern hotel . Centralized location amazing bar , and clean modern rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Apr 2023

8/10 Good

Shawn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with only one issue. Upon arrival there were several stairs and since travelling for sometime we had heavy luggage. There is an elevator from the street level just for this purpose but the concierge failed to mention it as he watched us drag our luggage up the steps. Upon checkout I requested to use the elevator but they were unable to locate the key in a timely manner. They did help with the luggage this time which was appreciated.
Stayed 4 nights in Sep 2023