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Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Exterior
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • London England Temple The Church of Jesus Christ of Latter-day Saints
    4 min drive
  • St Swithun's Church
    5 min drive
  • Queen Victoria Hospital
    5 min drive
  • London (LGW-Gatwick)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Premium Room, 1 King Bed, Business Lounge Access (Super King) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Business Lounge Access (Super King)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed (Bath)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

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Front of property

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Parking included
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4.2 out of 5, Very good, (1000)
The price is CHF 104
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Suburban hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Crowne Plaza Felbridge - Gatwick, an IHG Hotel. During your stay, you'll be within walking distance of Worth Way Country Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, body treatments or manicures and pedicures at Chakra Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Felbridge - Gatwick, an IHG Hotel. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Crowne Plaza Felbridge - Gatwick, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 826 reviews" "
Rating 8 - Good. 236 out of 826 reviews" "
Rating 6 - Okay. 96 out of 826 reviews" "
Rating 4 - Poor. 56 out of 826 reviews" "
Rating 2 - Terrible. 35 out of 826 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super friendly,very helpful and food was lovely mu only suggestion would be more loungers in the garden area as the same people would sit on them all day ,otherwise everything was exceptional x
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a beautiful room. Staff was very helpful. We stayed here 1 night.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorenis, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property for work previously but I’ve loved the staffs hospitality and the area, that I’ve come back for vacation stays! Can’t recommend this property enough! I love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great facilities
Really nice hot with great facilities but, as it's a listed building, lots of stairs and no lift so be mindful of this if you have a lot of luggage.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the serving staff exceptionally friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and staff is very accomodating.
Stayed 4 nights in Aug 2024

6/10 Okay

Mike

Travelled with partner
Stairs along corridor are a nuisance especially with suitcases etc Pillows are scarce Shower head is too low
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Doug

Travelled with family
Disliked: Cleanliness
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place - warm welcome
Warm welcome, excellent staff consistently helpful and nothing was too much trouble. Quietly impressed
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two night for our one year anniversary, wondefful servuce, the hotel gave us a conplimentary bottle of prosecco. The spa facilities are wondeful and the brrakfast is great, free parking, beautiful sarrounding areas, ate in a great steak place close by. Fantastic experience
Stayed 2 nights in Jul 2024

2/10 Terrible

Shantol, Midlothian

Business traveller
Disliked: Property conditions & facilities
Money hungry staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Ed and Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Especially from the man who checked us in late and the breakfast staff in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Carmo

Stayed 1 night in Jul 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff were very welcoming and helpful. The food was wonderful and room was clean and spacious. Convenient location with brilliant facilties and good parking. We overall had a lovely stay, thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Akmal

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent throughout.
Stayed 5 nights in Jul 2024

10/10 Excellent

Denise

Stayed 1 night in Jul 2024