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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated
Hypo-allergenic bedding, pillow-top beds, individually decorated
Exterior
Free daily continental breakfast
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • NBT Bank Stadium
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Concord Syracuse, Ascend Hotel Collection

Hotel in East Syracuse with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Concord Syracuse, Ascend Hotel Collection gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Syracuse University and 11 minutes from Carrier Dome
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, Ascend Hotel Collection. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 998 reviews" "
Rating 8 - Good. 333 out of 998 reviews" "
Rating 6 - Okay. 117 out of 998 reviews" "
Rating 4 - Poor. 108 out of 998 reviews" "
Rating 2 - Terrible. 94 out of 998 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Very quiet atmosphere, friendly and accommodating staff. We ordered door dash and it was there within 30 minutes dropped off on lobby . Would recommend Hotel Concord
Stayed 1 night in Sep 2024

6/10 Okay

Ramon

Travelled with partner
They have trucks parked lengthwise in the parking lot near the room window and they turn them on at 7:30am and they wake you up.
Stayed 2 nights in Sep 2024

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities
Thankfully the room was clean and updated. The smell of marijuana as I entered was overwhelming. The individual working at the front desk was consumed by his cell phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Harris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double king bedroom was clean and large enough. But there were only 2 towels (4 person room). The bathroom and water temperature was good. The wall sound barrier was bad. Breakfast was better than expected. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

sina

Stayed 1 night in Aug 2024

8/10 Good

Lori

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Nice place for a one night stay. Needs some freshening up. Breakfast was mediocre.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
It just did not feel clean. Very outdated. Staff was friendly enough. Breakfast very limited. Bed was not comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Travelled with group
Fine.
Stayed 1 night in Aug 2024

8/10 Good

Ravi Kiran

Liked: Cleanliness
Ok property to stay.
Stayed 11 nights in Aug 2024

4/10 Poor

Mike

Travelled with family
Disliked: Property conditions & facilities
Property was a little dumpy. Breakfast was horrible but edible
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly what you would expect a nice hotel room to be like. It was clean, quiet, and comfortable. I had no trouble falling asleep easily and feeling like I was safe... something I can not say for other hotels that I have been to recently.
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was seamless. The room was clean, the bed was comfortable, and the breakfast was great. Overall this hotel has great value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On 8/24-8/25 What made this stay stand out to me was the cleanliness and care shown to upkeep the rooms and hotel property. Any staff i came into contact with that day/evening were lovely even just passing by in the hallway during check-out. The staff member Eric went above and beyond to show hospitality and had a way to be personable with myself and my 4 year old son so there was comfortablity when my son was running around everywhere with excitement. It seems to me you have a great crew and they deserve some recognition! Thanks for the lovely stay
Stayed 1 night in Aug 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service
It was way too expensive for the room we got. There were only 2 towels (no hand towels) and when we asked for more we were told we had to go get them ourselves. The room smelled humid, looked old and ugly and small. Breakfast was ok but tables were sticky and dirty. We will not be staying there again.
Stayed 1 night in Aug 2024

2/10 Terrible

mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a big puddle on top of the AC, I could not sleep all last night because of how noisy my neighbor was, and the breakfast didn't taste good at all as I felt that there was no effort put into it. For the price of this hotel, I would have chose anywhere else and still would have had a way better living experience.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend. The rooms smelled musty and the toilet wouldn’t flush. Avoid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! perfect if driving to airport
Clean, nice, comfy, decent Hot Bk, 24 hr coffee access, parking-easy/lots, Very quiet, great airport route (can avoid I-90), Joey's Italian close-awesome. Good lobby/ lot's of seating, nice laptop counter, couches, both receptionists very nice. Fridge, microwave.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East Syracuse
Everything was ok. Our room was near the lobby so it was a bit noisy in the morning. The breakfast was ok. The room was spacious & clean. The bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2024

8/10 Good

doreen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2024