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Best Western York House Hotel

3.0 star property

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Photo gallery for Best Western York House Hotel

On the beach
Exterior
Beach/ocean view
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
14-22 Royal Parade, Eastbourne, England, BN22 7AP
  • Eastbourne Beach
    ‪4 min walk‬
  • Eastbourne Pier
    ‪8 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪2 min drive‬

Room options

View all photos for Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets, alarm clocks

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • 53.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen | Desk, free WiFi, bed sheets, alarm clocks

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • 23.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sea view
  • 20.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Sea View

Executive Room, Multiple Beds, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • 25.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View

Executive Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • 19.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Comfort Room, 1 Double Bed, Non Smoking

  • 12.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets, alarm clocks

Comfort Room, 2 Single Beds, Non Smoking

  • 12.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Desk, free WiFi, bed sheets, alarm clocks

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

  • 24.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Family Room, Multiple Beds, Non Smoking

  • Sea view
  • 36.4 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Kitchenette

Executive Room, 1 King Bed, Non Smoking, Kitchenette | Desk, free WiFi, bed sheets, alarm clocks

Executive Room, 1 King Bed, Non Smoking, Kitchenette

  • 14.8 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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3.8 out of 5, Good, (1170)
The price is CHF 71
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includes taxes & fees
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About this property

Best Western York House Hotel

Beachside hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and laundry facilities.
Best Western York House Hotel offers 76 accommodations with coffee/tea makers and a hairdryer. LED televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western York House Hotel. During your stay, you're just a quick walk from Eastbourne Beach. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Verandah Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 4-minute walk from Eastbourne Beach and 5 minutes on foot from Redoubt Fortress and Military Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An indoor pool, a library, and a terrace are also featured at Best Western York House Hotel.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Verandah Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner.
Verandah Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, German, Hungarian, Italian, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verandah Bar
  • Verandah Restaurant

Things to do

  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western York House Hotel Eastbourne
Best Western York House Hotel
Best Western York House Eastbourne
Best Western York House
Best Western York Hotel
Eastbourne Best Western
Best Western Eastbourne
York House Hotel Eastbourne
Best Western York House Hotel Hotel
Best Western York House Hotel Eastbourne
Best Western York House Hotel Hotel Eastbourne

Best Western York House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 306 out of 797 reviews
Rating 8 - Good. 310 out of 797 reviews
Rating 6 - Okay. 123 out of 797 reviews
Rating 4 - Poor. 41 out of 797 reviews
Rating 2 - Terrible. 17 out of 797 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
good value. Disappointed in swimming pool. Nice pool, nice and warm. But only a cold shower at side of pool. Nobody showered before going in pool. Shower so cold unable to shower afterwards. No instructions about towels. If I had known about the showers I would have taken the big bath towel from my bedroom. Then when I got out of the pool I could have run up the stairs..the only way to the pool was through the dining room. Very embarrassed I would have slipped between the guests eating and caught the lift up to my room. I'm not sure I would have had the cheek to do that..as it happened I had only taken a very small hand towel thinking I would be able to pick up a pool towel like at all the other hotel pools I've used.
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Philip

Stayed 1 night in Jan 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Stayed 1 night in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic. Never a complaint
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Breakfast was delicious both days
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Such a tired-looking hotel. All the communal carpeted areas are smelly. Outside the second floor lift there are brown liquid drip marks on the wall. My bathroom had mould on the tub and nasty gunk build up around the bath taps. Everything at breakfast was lukewarm, - coffee, fried eggs, bacon. Staff are very friendly though.
Stayed 1 night in Dec 2024

8/10 Good

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a good price

Stayed 2 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at a Lovely Hotel

The room was clean and cozy and warm. The room service was great as the bed was made and fresh towels given every day. The swimming pool was warm and clean. Very polite and helpful staff. There was live entertainment on one night with a great singer which was very good. The hotel is right on the beachfront and not far from the town centre. We have to visit Eastbound regularly to see my brother who is ill and this is the best hotel we have stayed in so we will be staying here in the future. Thank you for making a necessary but sad visit to Eastbourne a pleasant one. 🤗
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely positioning and views. Experience stylish, if a little eccentric at times
Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lesley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Judith

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet
Chair pedestal
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night sleep

Our room was very nice, unlike the rest of this hotel it was right up to date.The swimming pool is great we went in early so we have it to ourselfs. The hotel is in an old building so it will be hard to updated all of it. All the staff we met were very friendly. It is not easy to park around this hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monika

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Unfortunately the comfort room was not what expected from the pictures shown upon booking, the bed was not comfortable and the dusty carpets, tissues underbed, inside the room, like as well dusty corridor carpets was not was expected for the price of the hotel. Bathroom cleanless also not to standard as expected, the bath front board was dirty in few placed and walls had some resedue. Tv remote control was most disgusting I believed and dont wanna even think what was all that resedue on it. Staff was friendly and polite. I wished that they provided slippers considering the carpet's hygien in the room. There is no AC in the room but a portable electrical fan. Pool much smaller then expected and nothing like on the picture shown. The pool's water had way too much chlorine as just the strong smell made eyes itchy and watery, and if it got into your eyes it burned way too much. Diner., food buffet area had spider webs and clumbs of dust handing from the walls and celings ,not very hygienic to my opinion. Nice view from the dinner was a plus especially in the morning, seeing sunny beach!
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Andreea

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Friendly and helpful
Stayed 1 night in Aug 2024